These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Ver mais
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Leia as opiniões dos outros
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Ver mais
Absolutely outrageous and beyond disappointing! I shattered the glass of my Thetford Topline 902 induction hob, and to my shock, there is no replacement glass available. For any premium induction hob... Ver mais
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Informações de contacto
130-132 Freight Drive, 3062, Somerton, Austrália
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
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Friendly Service and Quick Delivery…
Friendly Service and Quick Delivery Excellent
Quick delivery
Very easy to order, quick delivery, discount and a free product. Very happy
Worst Company Ever
Honesty Thetford Wants No Problems ..
I first Bought Thetford Fridge 3.5 Years ago . In the First 3 months . The Thermocouple shit itself.$500 later Labour included . Freezer Door Hinges snapped . Thermocouple was not the problem . As I was down in Victor Harbour S.A . so if I wanted the Fridge looked at I had to Take my Caravan to Barossa valley. To Thetford Dealer. He couldn't fix it all he did was Burnt the Wiring out . So then I had to Tow Caravan to Ballarat Victoria. They inspected the Fridge and said it has to be Replaced . So I got the Replacement. Was told there is no Warranty. Within 4 months it Packed up . As I was lead to Believe their was no Warranty. As my Caravan is my Home a 9Kg Bottle of Gas a week . So Thetford sent me to their Authorised Dealer . The First one said they don't Touch Thetford Products. So onto the Second Dealer . He was closed . Left 4 messages no Reply..Had the Circuit Board Replaced . Within 2 weeks it Shit itself .. Found a Dometic Fridge on Facebook Market. Works a Treat gets Cold . Had it for 3 weeks still on the Same Bottle Gas .
I will never Purchase Thetford Products Ever Again .. Their Products are Absolutely Crap.. Their Is No After Sale Service .. It's like the Old Saying Goes .. We Got Your Money . Now Go Away .. Shame On You Thetford . Very Un Australian..
Duo Tank cleaner spilt all over package.
Received my Duo Tank cleaner with half a bottle in the package. Lid on bottle was half screwed on. What a mess in and on the package.
The website was easy to use
The website was easy to use, and the staff interaction was easy and friendly.
I was puzzled that you offer the toilet seal lubricant soray by email when it us now classes as flammable and not deliverable by email. However I was able to get a can of that spray at my local RV supplier, so no problem.
Happy Campers
We ordered a second cassette for our caravan and were impressed with the ordering process and prompt delivery. Hopefully having a spare cassette will give us more certainty in remote travel. The bonus toilet sachets were appreciated.
Great sale at a great price
Great sale at a great price. Thanks Thetford. Postage a little slow but good arrived safely.
Received in a timely manner.
Tracking issue
Unable to log into tracking and had to ring to find out name of delivery company and after logging in found that parcel had supposedly been delivered. I then had to continually follow up non delivery of one parcel
I received the goods as ordered
I received the goods as ordered, well wrapped and undamaged.
Quick response to order
Hold down accessories
The hold down accessories should have been part of original order. I thought that the absence of this part was that the P.P. somehow stayed put. I was wrong and had to spend a further $85 to lock it down.
Not a good look.
Easy ordering process and quick delivery
Easy ordering process and quick delivery
I'm still waiting for delivery and I…
I'm still waiting for delivery and I found a reseller selling it $35 cheaper so what is the cost price?
Was able to order the part/s I wanted…
Was able to order the part/s I wanted with ease
prompt delivery
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