These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Ver mais
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Leia as opiniões dos outros
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Ver mais
Absolutely outrageous and beyond disappointing! I shattered the glass of my Thetford Topline 902 induction hob, and to my shock, there is no replacement glass available. For any premium induction hob... Ver mais
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Informações de contacto
130-132 Freight Drive, 3062, Somerton, Austrália
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Excelente
553 opiniões
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Exactly what we needed
Easy to navigate the website. Easy to order. Fast postage. Exactly what we needed.
30 de maio de 2024
Very easy to use web site
29 de maio de 2024
Waiting time for spare parts is…
Waiting time for spare parts is absolutely ridiculous!!
Holidays postponed for the sake of a resistor for a cooktop
UPDATE - Finally spoke to a representative who said after waiting 7 days they had not even posted it!!!!!!!’
16 de maio de 2024
Opinião espontânea
Good communication and pricing direct…
Good communication and pricing direct form the supplier.
Thanks!
8 de maio de 2024
Delayed but received in good order
Despite a delay in receiving the order, I was informed of the delay and once the goods were shipped they were received in a timely fashion.
8 de maio de 2024
Delay in delivery
I ordered the items on 29th April, received an email on the 4th May explaining there was a delay, it's now the 10th May, still haven't received the goods.
8 de maio de 2024
These guys are great to deal with and…
These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great marketing strategy from what seems like decades ago but still works ;-). Quick responses and delivery is really prompt as well. A win-win all round. Cheers, Andrew& Jacqui
8 de maio de 2024
Thetford tracking info
Every thing is very good, only problem is the Tracking number provided gave no way of knowing how to look this up.
The email from Thetford said use the link below, tracking number was provided but "NO LINK"
23 de abril de 2024
Good info about the products and an…
Good info about the products and an easy buying experience
22 de abril de 2024
Not all that positive
Unfortunately I defaulted to purchasing directly through the supplier, as I was to be informed the exact same product was significantly cheaper through suppliers...
Thetford was then extremely difficult to contact via phone & email.
On a positive, the product was delivered within a few days.
9 de abril de 2024
Great price and quick delivery
8 de abril de 2024
Very friendly and helpful staff
8 de abril de 2024
Thetford service good
Thetford service good. Unfortunately auspost has once again failed. Delivery has been delayed for the last 4 days with no idea of when purchase will arrive. Ordered 8/4 now 18/4
8 de abril de 2024
Once on the website purchasing products…
Once on the website purchasing products was easy and straightforward.
8 de abril de 2024
My delivery was fast and products…
My delivery was fast and products packed great
26 de março de 2024
Order was easy with quick delivery
Order was easy with quick delivery, well packaged, good communication. I've not used the product yet.
26 de março de 2024
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