Terrible customer service on the phone just now with an agent called Nick, pressure tactics to pay straight away (without them providing accurate hotel costs). Will be reporting further
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Leia as opiniões dos outros
Mr Syan and Harris making fool to the innocent people, and getting Credit card details. They are getting all personal information and after that they will refuse to book your ticket. So be aware pleas... Ver mais
shocking service,scammed me out of over £3000.00 and never replied to me,nor issued E-ticket after taking my money,do not ever book with this scamming company,worst experience ive ever had,you should... Ver mais
A empresa respondeu
Such a fraud company, they told us 1 day before that our flights have been cancelled providing no reason. They absolutely sold our tickets to someone for more money and this can not be possible cancel... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Trip Makers had been fulfilling the travel dream of thousands of customers for more than a decade. Our success mantra has been the customer’s satisfaction which earned us a special place in their memories. Our customers spread across the globe from the UK, USA, Australia, India, Dubai, and so on. Our dedicated team works round the clock to make sure that you have the best experience.
Informações de contacto
24 Market Square, Hemel Hempstead, UK, HP11ER, Hemel Hempstead, Reino Unido
- 02034356875
- customerservices@thetripmakers.co.uk
- thetripmakers.co.uk
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Como esta empresa usa o Trustpilot
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I found this company through a comparison website
I found this company through a comparison website and it was the first time I was Booking with them. I was skeptical at first and cautious, however after speaking with Ahmed he swiftly reassured me with his professional manner and clear guidance on the booking process.. he also provided a schedule of the booking via email to ease my mind before I booked and after paying my deposit and providing my credit card details for the balance, I was provided with my e- ticket and receipt within 24 hours. I am already recommending him and company to my family as they also need to book.
Great customer service from Mr Oniel…
Great customer service from Mr Oniel @The Trip Makers. very competitive price for my flights. Most Importantly the agent who assisted me was highly knowledgeable and friendly, and he worked diligently to find the right flight according to our budget. The booking process was smooth, and the communication from the Mr Oniel was exceptional. Strongly Recommend to everybody.. Thank you
I got a reasonable ticket in a…
I got a reasonable ticket in a reasonable amount
The Trip Makers
The Trip Makers
Dedicated and prompt to find the best offers and deals.
Good customer service and always very kind and helpful especially Ahmed Khan who has been very professional dealing with my flights.
Highly recommended.
Ahmed is a world class travel expert
Ahmed is a world class travel expert. Highly recommend his experience
Uzair was really helpful and very…
Uzair was really helpful and very professional when booking tickets.
Uzair is a very good agent
The agent that attend to me is very good.deligent patient ..uzair is his name
Quick and professional
Quick and professional. I will definitely recommend this to my friends. Very good customer service, especially with Mr. Uzair from Sales.
Booking a Canada flight with Oneil
Oneil responded promptly to my queries for a flight to Canada, reliably retuning my calls and recommending the best realistic price. Online flight searches to that destination is surprisingly awkward and Oneil has been patient, professional and attentive in simplifying it and getting me a booking!
very service the agent was polite &…
very service the agent was polite & efficient I was very satisfied with how he sort my tickets I would recommend anyone to this travel shop
Price fluctuations?
Found the language barrier very difficult to deal with so I’m not sure whether to blame that. Felt we didn’t get the best price and I wish I’d left it and not booked. Tickets I booked were £300 cheaper 18 hours later, even direct from airline. I understand price fluctuates, but I’m not sure I believe it does to this extent. Then again I’m not sure how the agents get paid either and maybe that’s where some of the difference lies. Not booked flights only before. Wish I had confidence in it, but I don’t.
Uzair the go-to travel assistant
Uzair went the extra mile to accommodate my budget and dates of travel; which shows he really has the heart for establishing excellent customer journeys.
Thank you, Uzair.
My 'return' trip to Durban
My 'return' trip to Durban, South Africa from the UK, was arranged and booked through The Trip Makers by a very professional member of their team called Uzair !!
I'd like to thank him again for his very helpful and friendly manner!
I highly recommend Uzair and this company for your travel requirements. I will use them again in the future.
Thank you
They are very accommodating
They are very accommodating. I have received the information and ticket very smoothly. Well done
Very friendly and informative
Excellent communication Oniel
Excellent communication
Up to date information
Scammer here, Card detail being stolen
Mr Syan and Harris making fool to the innocent people, and getting Credit card details. They are getting all personal information and after that they will refuse to book your ticket. So be aware please all who's using this website. They are scammer as after getting your card detail, they will sell out to another party. They do not have any information regarding the flight procedure. Be aware Be Aware Please.
Avoid this company!!
Avoid this company!!! They will give you a low quote online where you would need to put in your card details. They will phone you later to say that was promo fare and now it has gone up in prices!! They will even try to charge you cancellation fees for something you haven't agreed to in the first place. Dodgy company, stay away from them!!!
In the current high inflation situation…
In the current high inflation situation in every sectors, O'Niel managed to book my flight in amazing reasonable price! Great customer service! Thank you.
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