theurbanwriters.com Opiniões 672

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My writer, editor, and cover designer at The Urban Writers are excellent. So much better than the AI drivel that so many others are using these days. I know they are real professionals doing their o... Ver mais

Classificada 5 em 5 estrelas

I worked on a number of books now with The Urban Writers and a number of their professionals throughout the processes of creating those books. As a busy professional trying to build a book business,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My graphic artist, Polly Arts, has done an amazing job with my covers! Skilled and swift, with the knowledge of what my covers need to appeal to readers. My experience with her, and Urban Writers h... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The writer has used ai to write my book for a human written manuscript. He doesn't answer my message anymore nor the Company TUW. His name is Raph Martin and he doesn't care if you have paid the doubl... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

Connecting customers with freelancers through a collaborative and intuitive workspace that provides a seamless experience for all users. We are an invaluable resource that brings customers and freelancers together, saving them time and money. We empower customers to focus on the big picture while our freelancers pay attention to detail. We are simplifying content creation through innovation and removing barriers to make successful collaboration between customers and freelancers an attainable reality.


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4,2

Bom

TrustScore: 4 em 5

672 opiniões

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Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

My writer

My writer, editor, and cover designer at The Urban Writers are excellent. So much better than the AI drivel that so many others are using these days. I know they are real professionals doing their own work.

17 de março de 2026
Classificada 1 em 5 estrelas

The writer has used ai to write my book…

The writer has used ai to write my book for a human written manuscript. He doesn't answer my message anymore nor the Company TUW. His name is Raph Martin and he doesn't care if you have paid the double price. this company is a fraud. no accountability.

16 de março de 2026
Opinião espontânea
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Resposta da theurbanwriters.com

Hi there Nel.

Thank you for taking the time to leave us a review.

We genuinely appreciate your honesty and the feedback you’ve provided. It's through comments like yours that we can learn and improve our services. We understand your concerns and want to assure you that we are committed to addressing them.

We will be reaching out to you via email to discuss this further and work toward a satisfactory resolution. Thank you again for your candid feedback and for giving us the opportunity to make things right.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Invaluable Service For All Aspects of Book Creation

I worked on a number of books now with The Urban Writers and a number of their professionals throughout the processes of creating those books. As a busy professional trying to build a book business, having this kind of help available is invaluable. From Ghostwriting, to editing and Formatting, each person I've worked with has really added value and helped guide me through the process. Notable contributions from Evie Scout on Ghostwriting, Gianna Francis on Editing and both Pat John and Nadya Holmes for Formatting. True masters of their craft, highly recommended.

1 de março de 2026
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Resposta da theurbanwriters.com

Thank you for your kind review, we truly appreciate it!

We are thrilled to hear that you had a wonderful experience, and that you are happy with the end result of your project.

If you need anything, please let us know. We are always happy to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Highly Skilled and Professional Formatter

I had a very positive experience working with Nadya Holmes on the formatting of my first book. She is an excellent formatter and a clear, effective communicator throughout the entire process. In addition to delivering a professionally formatted manuscript, she also provided helpful advice to ensure the best possible outcome for the book. I truly appreciated her expertise, responsiveness, and attention to detail. I would gladly work with her again on my next project.

10 de março de 2026
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Resposta da theurbanwriters.com

Hi there Joachim,


Thank you for your kind review, we truly appreciate it!

We are thrilled to hear that you had a wonderful experience, and that you are happy with the end result of your project.

If you need anything, please let us know. We are always happy to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Professional formatting and great communication

I had a very good experience working with The Urban Writers for the formatting of my book. The team was professional, responsive, and easy to communicate with throughout the process.

The formatter I worked with, Samara, carefully implemented the revisions I requested and delivered a clean, well-structured manuscript that is ready for publication. I appreciated her attention to detail and the smooth workflow from start to finish.

Overall, the process was efficient and professional, and I would gladly work with them again on future projects.

— Pastor Jose R. Perez

9 de março de 2026
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Resposta da theurbanwriters.com

Hi there Jose,


Thank you for your kind review, we truly appreciate it!

We are thrilled to hear that you had a wonderful experience, and that you are happy with the end result of your project.

If you need anything, please let us know. We are always happy to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 1 em 5 estrelas

I had formatting

I had formatting
The title was changed
The table of contents deleted
I had to do it myself
You could refund when you mess up a person 's book
Betty

4 de dezembro de 2025
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Resposta da theurbanwriters.com

Hi there Betty,

We are sorry you had a poor experience with our formatting service, but we did refund you for this order.

If you did not receive it, please reach out to us at support@dibbly.com

We look forward to helping you!

Classificada 5 em 5 estrelas

Love Urban Writers

Love Urban Writers. I am on my 11th book and they have the best writers, editors and cover designers!

13 de dezembro de 2024
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Resposta da theurbanwriters.com

Hi Susan,

Thank you so much for your continued trust and support!

We're thrilled to be part of your writing journey and glad to hear you're happy with our writers, editors, and cover designers. Here's to many more successful books ahead!

Kind regards,

The Dibbly | The Urban Writers!

Classificada 5 em 5 estrelas

It was fast and efficient

It was fast and efficient. Helped create a better product.

18 de julho de 2025
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Resposta da theurbanwriters.com

Hi John,

Thank you for your kind review, we truly appreciate it!

We are thrilled to hear that you had a wonderful experience, and that you are happy with the end result of your project.

If you need anything, please let us know. We are always happy to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Professional and efficient.

All services were Professional and efficient. Excellent communication, fast delivery.

17 de julho de 2025
logótipo da theurbanwriters.com

Resposta da theurbanwriters.com

Hi Mary,

Thank you so much for your kind review. We truly appreciate it.

We are thrilled to hear that you had a great experience while collaborating with us!

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Work with Morana!

Morana did some writing for me and she did great! I like her writing style; lots of little details to make the story interesting. I hope to work with her again soon!

4 de outubro de 2025
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Resposta da theurbanwriters.com

Hi David,

Thank you so much for your kind review, we truly appreciate it!

We are thrilled to hear that you had such a wonderful experience working with your freelancer!

If you need anything, please let us know. We are here to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 1 em 5 estrelas

Don't go anywhere near Urban Writers

Don't go anywhere near this crowd. Customers are treated like extras to the process. Customers are treated badly. I feel very badly done by.

There are serious organisational issues in the company. The first problem is taking customers for granted.

It’s assumed that customers know how to operate the clunky platform.

I have had to put in a massive amount of work, time and energy after I paid someone else to do that work. I may as well have done it myself.

And don’t get me started on the money paid for “valet service” – a total waste of money, payment for absolutely nothing.

The whole system is a ripoff designed for the benefit of the organisation with no thought for the customer. Of course the company must benefit - but so should the customer who is paying the fee.

My writer's work was repetitive and in parts no better than a student’s poor work. I told her she needed to fix the repetition but she did not fulfill that request as she should have – again – a waste of time and money. So I have to go back and correct the repetition.

The editing job has been a total nightmare with constant idiot punctuation corrections to be made throughout the manuscript and this is extremely time consuming and terribly boring and I paid someone to do the editing.

I was still in the middle of editing the document when they took it down off their system, so I have been left with a clunky word document which is not the latest version which means I have to go back and redo corrections that I had already done. They gave me no warning about taking the document off their platform.

Their system fails the customer time and time again.
I appointed a paperback formatter and a book description writer - haven't heard from either of them.

I am so pissed off. It’s been a nightmare from beginning to end. And it’s an ongoing nightmare – because I have to go back and repeat hours and hours of work – which I had already completed and which I had already paid them to do.

If you get angry, as I have, they don't respond.
Save yourself the stress, time and money - go somewhere else.

October 7, 2025
Now they have cancelled my account.
In their comments below they say they will reach out to me to find an appropriate solution. That is not what they've done. They have cancelled my account. They take no responsibility for the problems I have experienced. They've just pissed me off.
ABSOLUTELY DISGRACEFUL BEHAVIOUR.
If they answer this, be advised that their comments are empty and meaningless. How you see them behaving here on this platform is not what their behaviour is in dealing with me.
I don't have what I paid for. I paid for a completed manuscript, cover, book description and formatting. The manuscript I have requires hours of work to fix stupid punctuation errors and repetition - so I do not have a completed manuscript. On top of that they took my document down offer their platform without saving, which means all of my corrections are dead and have to be redone. They did not advise me they were taking it down. I do have a book cover and description. They have refunded me the money for formatting - that's ok but it still leaves me without what I paid for upfront. I now have to run around finding someone to format the book.
IF I COULD GIVE A LOWER SCORE THAN ONE STAR I WOULD - A MINUS 100 SCORE. SAVE YOURSELF. SAVE YOUR MONEY. SAVE YOUR ENERGY. CHECK OUT FIVERR AND UPWORK FOR YOUR PROJECT.

3 de outubro de 2025
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Resposta da theurbanwriters.com

Hi Virginia,

Thank you for taking the time to leave us a review.

We genuinely appreciate your honesty and the feedback you’ve provided. It's through comments like yours that we can learn and improve our services. We understand your concerns and want to assure you that we are committed to addressing them.

We will be reaching out to you via email to discuss this further and work toward a satisfactory resolution. Thank you again for your candid feedback and for giving us the opportunity to make things right.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

The writer was excellent

The writer was excellent. He knew exactly what I needed, and he exceeded my expectations.

25 de junho de 2025
logótipo da theurbanwriters.com

Resposta da theurbanwriters.com

Hi Shez,

Thank you so much for your kind review, we truly appreciate it!

We are thrilled to hear that you had a wonderful experience collaborating with your writer.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Great job as usual

Great job as usual! Thank you so much :)

15 de setembro de 2025
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Resposta da theurbanwriters.com

Hi Stéphanie,

Thank you so much for your kind review, we truly appreciate it.

We are thrilled to hear that you had a great experience!

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Great editor!

The best part of this is working with amazing and creative individuals. Deep thanks to Klay A for editing all my projects. Nothing better than being able to put together a story and enjoy each part of the process.

1 de setembro de 2025
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Resposta da theurbanwriters.com

Hi Shavatian,

Thank you so much for your kind review, we truly appreciate it.

We are thrilled to hear that you had a wonderful experience with your freelancers, that is great news!

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

I had a great experience!

I just finished working with Morana Vitalio.
She made the whole process so enjoyable! We connected well through our conversations, and she brought my ideas to life with the exact style I wanted. It’s clear she has a lot of experience writing books, and I would be more than happy to work with her again.

22 de agosto de 2025
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Resposta da theurbanwriters.com

Hi Jennie,

Thank you so much for your kind review, we truly appreciate it!

We are thrilled to hear that you had such a great experience with your freelancer. That is wonderful news.

Please do let us know if you need anything. We are always happy to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

I had a book formatted

I had a book formatted. The person did it in good time and it was a well formatted book when they finished

23 de abril de 2025
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Resposta da theurbanwriters.com

Hi Thomas,

Thank you so much for your kind review, we truly appreciate it!

We are happy to hear that you had a wonderful experience with your freelancer that formatted your book, and that the book has met your expectations.

Please let us know if you need anything. We are here to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Amazing freelancers.

15 de agosto de 2025
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Resposta da theurbanwriters.com

Hi Manuel,

Thank you for your kind review, we truly appreciate it!

It is wonderful to hear that you have enjoyed collaborating with your freelancers.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Find a great Editor and keep them!

I love working with The Urban Writers for the fact that you can find a great freelancer to work with. I work with Klay A as my Editor often. He is great at his job, gives awesome suggestions and is very communicative.

14 de agosto de 2025
Opinião espontânea
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Resposta da theurbanwriters.com

Hi Kim,

Thank you so much for your kind review, we truly appreciate it!

We are thrilled to hear that you have found the freelancers that you enjoy collaborating with. That is wonderful!

Thank you for having us on this amazing journey you are on.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 5 em 5 estrelas

Good experience

My Editor, Asia, did an amazing job.

3 de maio de 2025
logótipo da theurbanwriters.com

Resposta da theurbanwriters.com

Hi Jim,

Thank you so much for the kind review. We truly appreciate it.

We are happy to hear that you had a great experience with your editor Asia!

If you need anything, please let us know. We are always happy to help.

Kind regards,
The Dibbly | The Urban Writers team!

Classificada 2 em 5 estrelas

Disappointed is the best word.

Disappointed about the formatting. The margins were off, the table of contents looked horrible, the print was too small. As much as I paid, (premium package) no hardcover included. My writer was good, the editor missed a bunch of mistakes. Just disappointed.

30 de abril de 2025
logótipo da theurbanwriters.com

Resposta da theurbanwriters.com

Hi Paul,

Thank you for your valuable feedback.

We sincerely apologize that the formatting did not meet your expectations, including issues with the margins, table of contents, and print size. We strive to deliver a polished and professional final product, and we regret any shortcomings in this regard.

We also acknowledge your concern about the absence of a hardcover in the premium package and will review our offerings to ensure clarity and alignment with client expectations. While we are pleased to hear that you were satisfied with your writer’s work, we regret that the editing did not catch all errors and will take your comments as an opportunity to enhance our quality control processes.

Your satisfaction is paramount, and we appreciate the opportunity to improve and better serve you in the future.

Kind regards,
The Dibbly | The Urban Writers team!

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