The Villa AgencyOpiniões 

241
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely villa, just as portrayed on the website. Lisa, our local representative, was there to greet us and on hand throughout but never obtrusive. We loved the area and appreciated the local recommenda... Ver mais

Classificada 5 em 5 estrelas

The Villa agency team were excellent : great communication , always helpful and on hand to answer any questions The Villa was perfect in every way and was the highlight of our family holiday cele... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly, great service and communication, nothing is too much trouble, everything is so easy and loved the villa. Highly recommend!

A empresa respondeu

Classificada 5 em 5 estrelas

We have used Villa Agency exclusively for our holiday in bookings for many years. At the most basic level nothing has ever gone wrong. The villas always live up to expectations and car hire arran... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias

Escrito pela empresa

Our family-run business has been specialising in holiday rentals since 1984. With villas to rent in Portugal, Greece, Spain, and Croatia, we create the foundations for your unforgettable escapes. When you choose The Villa Agency, you're choosing more than just a place to stay – you're choosing a tailored experience with our expert knowledge and personal service. We understand the importance of financial peace of mind. That's why we're proud to assure you that our villa holidays are fully bonded, providing 100% financial security. We love holidays. Let us take care of yours.

The Villa Agency

Escrito pela empresa

We are a family run business catering primarily for family holidays. Our holidays are fully bonded so your money is 100% safe.
When you telephone us you will hear a friendly voice, not a recorded multiple choice announcement. We love talking about our villas and have all the time in the world to assist you. Among our staff are mums who take their children to our villas and are happy to discuss each property with you, helping to choose the right one for your family. We believe that our personal and old fashioned approach to service is the reason why so many of our clients choose to book with us year after year.

ATOL and ABTOT protected

Complete financial protection

All holidays booked with The Villa Agency are fully protected so your money is 100% safe.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(241)

23 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely villa

Lovely villa, just as portrayed on the website. Lisa, our local representative, was there to greet us and on hand throughout but never obtrusive. We loved the area and appreciated the local recommendations.

3 de julho de 2026
Classificada 5 em 5 estrelas

Best Villa company out there!

Friendly, great service and communication, nothing is too much trouble, everything is so easy and loved the villa. Highly recommend!

29 de junho de 2026
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Resposta da The Villa Agency

Thank you so much for taking the time to review us and for our 5 stars! It has been a pleasure working with you and your clients. We look forward to arranging more successful villa holidays for you in the near future. Ginnie and the team.

Classificada 5 em 5 estrelas

We had a great holiday in Casa Salute

We had a great holiday in Casa Salute, a lovely villa, with exceptional views, very relaxing. Thank you

29 de junho de 2026
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Resposta da The Villa Agency

Thank you so much. We really appreciate you taking the time to review your experience and we are thrilled with 5 stars. We look forward to taking care of your next holiday plans. Ginnie and the team.

Classificada 5 em 5 estrelas

The Villa agency team were excellent

The Villa agency team were excellent : great communication , always helpful and on hand to answer any questions
The Villa was perfect in every way and was the highlight of our family holiday celebrating my 70th birthday
Thank you Amanda and Ginnie

24 de maio de 2026
Opinião espontânea
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Resposta da The Villa Agency

Thank you so much for this wonderful review. We are so thrilled you enjoyed your special birthday holiday. We look forward to taking care of your next villa holiday plans.

Classificada 5 em 5 estrelas

Faultless service

17 de junho de 2026
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Resposta da The Villa Agency

Thank you! This means a lot and we are thrilled you enjoyed your holiday experience with us. We look forward to taking care of your next villa holiday. Ginnie and the team.

Classificada 5 em 5 estrelas

Excellent service throughout the whole…

Excellent service throughout the whole process. Ginnie is the best!

13 de junho de 2026
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Resposta da The Villa Agency

Thank you for taking the time to review us. It means the world, and we are so glad you enjoyed your special holiday together. We look forward to being part of the next one. Ginnie and the team. ;0)

Classificada 5 em 5 estrelas

The company are friendly helpful and…

The company are friendly helpful and always easy to deal with. The villa was beautifully clean and cared for. I have used this company for the last 4 years and will be using them again well deserved 5 stars!

8 de junho de 2026
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Resposta da The Villa Agency

Thank you so much for sparing the time to write this review. It means the world to us. We are so thrilled you enjoyed your stay at Escola Velha once again. We look forward to taking care of your next holiday. Ginnie and the team.

Classificada 5 em 5 estrelas

Great location

Everything went smoothly.

16 de maio de 2026
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Resposta da The Villa Agency

Thank you so much for your 5 star review! We are so pleased you enjoyed your stay at Vista Salema and we look forward to taking care of your next villa holiday. ;0)

Classificada 5 em 5 estrelas

Croatian holiday

No issues with villa or hire car. All was organised perfectly.
Villa was excellent with a first class host on hand if required.

13 de maio de 2026
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Resposta da The Villa Agency

Thank you for taking the time to review your experience. We are so glad you enjoyed your stay at Pebble Villa! It is such a unique property. We look forward to taking care of your next holiday. Ginnie and the team.

Classificada 5 em 5 estrelas

Great family holiday thanks to The Villa Agency

I heard of The Villa Agency via my university’s (Exeter) alumni page. From initial contact in December 2025 to consistent, friendly and professional updates from Amanda, the preparation from the team was very thoughtful. The villa was the highlight of this holiday, which made my grandma’s 70th birthday very special and unforgettable.

We all appreciated Amanda’s phone call to check that everything was OK when we arrived at the villa and started our holiday.

The villa manager, housekeeper, gardeners, pool cleaner all did a great job, were discreet and polite. They were pleasant to chat with each time they came. I would definitely recommend The Villa Agency for special occasion holidays, family holidays and to stay somewhere that’s comfortable, luxurious, private and safe.

18 de abril de 2026
Opinião espontânea
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Resposta da The Villa Agency

Thank you so much for taking the time to review us. We are so pleased you enjoyed your stay and your overall experience booking with us. It means the world. We look forward to helping arrange many more holidays for you in the future. Ginnie and the team.

Classificada 5 em 5 estrelas

Excellent, we would not use anyone else

We have used Villa Agency exclusively for our holiday in bookings for many years. At the most basic level nothing has ever gone wrong.
The villas always live up to expectations and car hire arrangements are uniquely client friendly .
Above all however what stands out is the personal, friendly and efficient service both in the UK and from local representatives.
I cannot commend them highly enough.

13 de setembro de 2025
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Resposta da The Villa Agency

Thank you so much for this glowing review. It is so lovely to read and we are all thrilled that you had another enjoyable experience with us. Your loyalty means the world. Ginnie and the team.

Classificada 5 em 5 estrelas

Perfect from booking to departing

Perfect from booking to departing, what more can I say?

20 de setembro de 2025
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Resposta da The Villa Agency

Thank you Mrs Cooper. We are pleased all went well as usual. We look forward to arranging your next villa holiday. Ginnie and the team.

Classificada 5 em 5 estrelas

Great supplier to work with

Great supplier to work with. They answer emails and questions in a timely manner. Would use them again.

11 de outubro de 2025
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Resposta da The Villa Agency

Thank you so much for taking the time to review us. We are so pleased you had a great experience and look forward to hearing from you again.

Classificada 5 em 5 estrelas

Reliable and trustworthy company to do business with.

Good, timely and effective communication throughout. Responded promptly to request to organise a slightly earlier transfer time from the apartment to Faro airport at the end of our holiday. Apartment was clean and comfortable as usual. Thoroughly enjoyed our stay.

27 de setembro de 2025
Opinião espontânea
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Resposta da The Villa Agency

Thank you so much for taking the time to review your experience. We are thrilled you had another successful holiday with us.

Classificada 5 em 5 estrelas

Excellent communication in every aspect…

Excellent communication in every aspect of our holiday over several years now.Thank you so much
for all your support involved and the quality of our
Villa in the Algarve ,Portugal.

30 de setembro de 2025
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Resposta da The Villa Agency

Thank you for trusting us once again with your holiday plans. We look forward to taking care of your 2026 booking too! Ginnie and the team.

Classificada 5 em 5 estrelas

Excellent as usual

Excellent as usual

23 de agosto de 2025
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Resposta da The Villa Agency

Thank you so much! It is always a pleasure to take care of your holiday plans. Ginnie and the team.

Classificada 5 em 5 estrelas

So Happy to Return to Katrina

We have often loved a holiday and vowed that "we will return". Sadly for one reason or other this does not usually happen. However, after a gap of a good few years, we fulfilled a promise to ourselves, and spent another wonderful family holiday back at Villa Katrina.
Everything was as we remembered and we settled in immediately. It's a really wonderful Villa with plenty of space and excellent facilities throughout.

In our absence, Ubers are now operating in the area which made a huge difference in the evenings (and I no longer had to be the designated driver!)

As always, The Villa Agency were easy and professional throughout and I cannot imagine booking a Villa holiday with anyone else.
Thank you to Ginny and your wonderful team!

27 de setembro de 2025
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Resposta da The Villa Agency

Thank you so much for this glowing review. It has been an absolute pleasure to take care of your holiday plans and thank you for putting your trust in us. We look forward to hearing from you in the future. Ginnie and the team. ;0)

Classificada 5 em 5 estrelas

Wonderful experience

Wonderful experience!
Beautiful villa, great team, very responsive, very friendly - this was our second time and hopefully not the last.

25 de setembro de 2025
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Resposta da The Villa Agency

Thank you so much. We are so thrilled your enjoyed your stay at Salute. We look forward to hearing from you again in the future. Ginnie and the team.

Classificada 5 em 5 estrelas

Great family holiday

We had a great time in the villa, it was as described and very clean and tidy. Communication throughout was great and we did have a slight issue with the pool not been fenced off but it was sorted the next day so no major problem.

13 de setembro de 2025
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Resposta da The Villa Agency

Thank you so much for your review and 5 stars! We are delighted that you enjoyed Jacaranda and the pool fence was rectified quickly. We look forward to hearing from you when you are next ready for a holiday. ;0)

Classificada 4 em 5 estrelas

An absolutely stunning property

An absolutely stunning property, as far as space, decor and amenities it is a 10/10, everything you could ever want in a vacation property. The outdoor spaces are gorgeous and never stop, right out of a home and garden magazine. The property people next door are incredibly friendly and responsive. If beauty and an authentic Portugal experience were the only criteria, this place is perfect.

What stops it from being a five star?:

No laundry that you can access yourself, guest book has same complaints from previous customers, this place and its cost is just way to high end to not allow you to ise the laundry machine they keep locked in site.

Pool is beautiful but very chilly, it is in and out, no floating around in this beauty, 70 degrees no matter how hot it is outside, we were there in august when very hot!

Air conditioning, it works but just barely keeps up which is fine but they absolutely must have fans in every room, no exceptions, no excuses, it can get very still and clammy when sleeping, again, just does not fit with the high end type of property that it is.

Beds, again, for this type of money, invest in comfortable beds, we have rented dozens of short term rentals, the ones that get it invest in practical things like comfortable beds! The 2nd and 3rd beds were particularly hard.

13 de setembro de 2025
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Resposta da The Villa Agency

Thank you for your honest review. We are so pleased you enjoyed your stay at Escola Velha. We take on board your feedback and we have liaised with the owner about the points you have made. The washing machine is in a store room with the owner's private things so it cannot be accessed freely but the housekeeper is very happy to open it by request and also help with any personal laundry. The owner has already purchased some fans for the bedrooms as the temperatures have been unusually high this summer so this will help supplement the floor cooling which is a healthy alternative to regular air conditioning. Beds are such a personal preference. The owner does prefer firmer beds but they have suggested buying some mattress toppers for those who prefer a softer experience. We always try to ensure the comfort of guests so thank you for your feedback as this means we can take extra measures to fine tune the experience for our clients. Ginnie and the team.

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