The Villa AgencyOpiniões 

Lovely villa, just as portrayed on the website. Lisa, our local representative, was there to greet us and on hand throughout but never obtrusive. We loved the area and appreciated the local recommendations.

Friendly, great service and communication, nothing is too much trouble, everything is so easy and loved the villa. Highly recommend!

We had a great holiday in Casa Salute, a lovely villa, with exceptional views, very relaxing. Thank you

The Villa agency team were excellent : great communication , always helpful and on hand to answer any questions
The Villa was perfect in every way and was the highlight of our family holiday celebrating my 70th birthday
Thank you Amanda and Ginnie

Excellent service throughout the whole process. Ginnie is the best!

The company are friendly helpful and always easy to deal with. The villa was beautifully clean and cared for. I have used this company for the last 4 years and will be using them again well deserved 5 stars!

Everything went smoothly.

No issues with villa or hire car. All was organised perfectly.
Villa was excellent with a first class host on hand if required.

I heard of The Villa Agency via my university’s (Exeter) alumni page. From initial contact in December 2025 to consistent, friendly and professional updates from Amanda, the preparation from the team was very thoughtful. The villa was the highlight of this holiday, which made my grandma’s 70th birthday very special and unforgettable.

We all appreciated Amanda’s phone call to check that everything was OK when we arrived at the villa and started our holiday.

The villa manager, housekeeper, gardeners, pool cleaner all did a great job, were discreet and polite. They were pleasant to chat with each time they came. I would definitely recommend The Villa Agency for special occasion holidays, family holidays and to stay somewhere that’s comfortable, luxurious, private and safe.

We have used Villa Agency exclusively for our holiday in bookings for many years. At the most basic level nothing has ever gone wrong.
The villas always live up to expectations and car hire arrangements are uniquely client friendly .
Above all however what stands out is the personal, friendly and efficient service both in the UK and from local representatives.
I cannot commend them highly enough.

Perfect from booking to departing, what more can I say?

Great supplier to work with. They answer emails and questions in a timely manner. Would use them again.

Good, timely and effective communication throughout. Responded promptly to request to organise a slightly earlier transfer time from the apartment to Faro airport at the end of our holiday. Apartment was clean and comfortable as usual. Thoroughly enjoyed our stay.

Excellent communication in every aspect of our holiday over several years now.Thank you so much
for all your support involved and the quality of our
Villa in the Algarve ,Portugal.

Excellent as usual

We have often loved a holiday and vowed that "we will return". Sadly for one reason or other this does not usually happen. However, after a gap of a good few years, we fulfilled a promise to ourselves, and spent another wonderful family holiday back at Villa Katrina.
Everything was as we remembered and we settled in immediately. It's a really wonderful Villa with plenty of space and excellent facilities throughout.

In our absence, Ubers are now operating in the area which made a huge difference in the evenings (and I no longer had to be the designated driver!)

As always, The Villa Agency were easy and professional throughout and I cannot imagine booking a Villa holiday with anyone else.
Thank you to Ginny and your wonderful team!

Wonderful experience!
Beautiful villa, great team, very responsive, very friendly - this was our second time and hopefully not the last.

We had a great time in the villa, it was as described and very clean and tidy. Communication throughout was great and we did have a slight issue with the pool not been fenced off but it was sorted the next day so no major problem.

An absolutely stunning property, as far as space, decor and amenities it is a 10/10, everything you could ever want in a vacation property. The outdoor spaces are gorgeous and never stop, right out of a home and garden magazine. The property people next door are incredibly friendly and responsive. If beauty and an authentic Portugal experience were the only criteria, this place is perfect.

What stops it from being a five star?:

No laundry that you can access yourself, guest book has same complaints from previous customers, this place and its cost is just way to high end to not allow you to ise the laundry machine they keep locked in site.

Pool is beautiful but very chilly, it is in and out, no floating around in this beauty, 70 degrees no matter how hot it is outside, we were there in august when very hot!

Air conditioning, it works but just barely keeps up which is fine but they absolutely must have fans in every room, no exceptions, no excuses, it can get very still and clammy when sleeping, again, just does not fit with the high end type of property that it is.

Beds, again, for this type of money, invest in comfortable beds, we have rented dozens of short term rentals, the ones that get it invest in practical things like comfortable beds! The 2nd and 3rd beds were particularly hard.