The Weston Biltong Company Opiniões 

536
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Regular customer and I couldn't recommend this place more. High quality biltong at a good price. I particularly love the rosemary and garlic biltong and you can pick the level of fat you want. Even g... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Variety of SA products is great Delivery prompt I gave 4 stars cause there's always room for improvement

A empresa respondeu

Classificada 5 em 5 estrelas

2kg mixed Biltong selection for snacks at a company presentation. What a great difference from cakes... The Biltong was amazing, chillie / some fat esp. Delivery and a customer service question spo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Processor de carnes
  2. Mercado de comida fresca
  3. Mercearia gourmet
  4. Mercearia
  5. Restaurante sul-africano
  6. Loja de vinhos

Escrito pela empresa

Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

536 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(536)

55 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Best biltong in Britain :)

Awesome biltong, great selection of flavours and fat levels

25 de março de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Andrew

We are delighted you love what we do here, as a small family business it really does make a massive difference to what we do.

Thanks again
Team WBC

Classificada 5 em 5 estrelas

ordered my package and within 4 days it…

ordered my package and within 4 days it was shipped and had arrived at my house in amazing conditions! will 100% be ordering from them again. very yummy food

30 de março de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Abigail

Thank you for taking the time out to leave a stunning review about what we do and how we do it. As a small family business it really does make a massive difference to what we do.

We look forward to your next order x
Thanks again
Team WBC

Classificada 4 em 5 estrelas

Would be nice the actually have my…

Would be nice the actually have my parcel. Where is it??
[Edit: finally received the parcel. Happy with the product and support]

29 de março de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Michael

Thanks for taking the time to leave review.
We have as we always do checked our emails, social media amd phone records for any issue you have had with your delivery and can't seem to see any attempt from you to contact us, this is the first instance of us being aware you have had a problem. We have just called you just now but not received a reply.
Just checked your order
It's was made up on the 29th April Good Friday at 15.51.
Your order was made up on the 2nd April.
The parcel was collected from us on the 2nd April at 13.19
The latest update on the tracking information we have, (which you should also have please let us know if you don't have this) it is in Warrington depot on the 3rd April at 04.22.
We are more than happy to look into this for you as soon as we can.
Rest assured your order has been made up and sent in good time from us.
Apologies for any inconvenience you have had with our couriers, we will be having stern words with them on Monday morning.
Many thanks for looking up our small family business, we pride ourselves on our service and to let down like this is equally frustrating.

Many thanks
Team WBC

Classificada 5 em 5 estrelas

Brilliant!

The staff are amazing and so helpful. I will be back. Thank you

27 de março de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Tracey

Thank you for taking the timeout to leave a review about what we do here it really does make us smile waking up to great reviews just like this.

Thanks again and see you again very soon
Team WBC

Classificada 2 em 5 estrelas

Not good enough !

Biltong wasn't the best quality considering it's supposed to be a good brand. Had 3 flavours of of which were bland. Tasted the same . Peri peri, salt & pepper & original. All tasted original 🥺 Will stick to buying it from a butchers from now. Very dissatisfied. Even the kids were disappointed & they love Biltong

25 de março de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Stephen

Thanks for taking the timeout to leave a review about what we do.
This is the first we have heard about you not been happy with your order, we have as always have searched our email, social media and phone records but unable to find reference to you being unhappy.
We have already dropped you a call to see if we can help as it looks like you may of been confused when purchasing our Biltong.
In you review you refer to our "Jerky" twice we only produce "Biltong" the South African air cured version as apposed to the American version which is dried and cured in a completely different way, resulting in two different products, both in flavour and texture.
We also apricate we cant caterer for all tastes when it come's to our Biltong and it looks like this time we haven't hit the spot with yourself. As you can see form our great reviews on here we don't often miss pleasing our customers but its sad to see we haven't managed to satisfy your children's and your meat craving this time.
As with all our products we offer a full refund refund on any unopened packs you may have if its not to your taste (T and Cs apply)
Thanks for looking up a small family business and taking the time out to leave a review.

Many Thanks
Team WBC

UPDATE- Thanks for clearing up the confusion and amending the words "Jerky" to "Biltong".

Classificada 5 em 5 estrelas

Outstanding

Ordered from the Weston Biltong Company numerous times now, they've always been outstanding in their interactions with me as a customer and the biltong (and other products such as droewors) is always of the absolute highest quality.

27 de março de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Lloyd
Delighted to hear you love what we do and how we do it, as a small family business its what we aim to do with each and every order we receive.
Thanks again
Team WBC

Classificada 5 em 5 estrelas

Customer service was excellent

Customer service was excellent, I called to see if my items could be delivered in time before I placed the order, the gentleman on the phone (Ryan) assured me it would be, so placed the order. The next morning the item was delivered!!
Wonderfully helpful, polite, informative and professional. Would use again and would highly recommend.

19 de março de 2024
Opinião espontânea
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Roland

Massive thanks for leaving such a great review, it was touch and go at one point but glad we could help and get you just what you wanted quickly.

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Exciting to receive well packaged South…

Exciting to receive well packaged South African goods

29 de fevereiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Melanie

Thank yo for taking the time out to leave a great review about not just what we do but how we do. We know you guys love getting your hands on all you favourite SA goodies so its important to us you get them packaged with love xx

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Great

Delivered on time, good communication, tasty product.

29 de fevereiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Ed

We are delighted to see that you love what we do and how we do it! As a small family business we workhand on everything we do and its great to see it been noticed.

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Always good quality and tasty biltong

Always good quality and tasty biltong. A piece of home. Service and delivery great.

27 de fevereiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi

Delighted you just love what we do here, we really do notice when we see customers coming back time and time again it really does make us smile.

Thanks from al the team here at WBC

Classificada 5 em 5 estrelas

Top Biltong

They deliver great biltong to my door,on-time and as ordered. What's not to like?!

27 de fevereiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi

That just what we aim to do and it looks like you LOVE it !

Its great customers like you that make all our hard work worth it

Many Thanks
Team WBC

Classificada 5 em 5 estrelas

Introduced to the ORIGINAL BILTONG by…

Introduced to the ORIGINAL BILTONG by my son as a lovely Christmas present. Excellent gift. Buying for myself now until next Christmas Now a feature at my breakfast time with poached eggs. Very Keto friendly !

26 de fevereiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Christopher

The perfect Keto Combo to say the least, we love adding to scrambled as well as poached egg as well !

Delighted you loved you Christmas present as well !

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Good product

Good product

26 de janeiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Robert

Looks like you love what we do and that is just what we aim to do.

Many Thanks
Team WBC

Classificada 5 em 5 estrelas

Delicious

Always delicious and good quality beef.

28 de janeiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Delighted to see you love what we do here, making all our own biltong takes time and it looks like all oue effort is worth it.

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Local is lekker…

Always good to support a local business who appreciates their customers. And great biltong and service.

30 de janeiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Wayne

Delighted you love backing local business and even more so you love what we do here!

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Love the chilli tong

25 de janeiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Jarryd

We cant argue with that review, its one of very best sellers and with reviews like this we know why!

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Best Biltong I’ve Ever Tasted

Genuinely the best biltong I’ve ever had - and the delivery was painless.

11 de janeiro de 2024
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Will

We really cant argue with a review like that, delighted you love what we do !

Thanks again for backing a small family business
All at Team WBC

Classificada 5 em 5 estrelas

Top notch

Top notch
I ordered some biltong on a Saturday, realised I'd messed up my order an hour later, so I emailed them, they replied within the hour (on a Saturday) and told me they had sorted my order and changed it to what I wanted
The biltong arrived promptly and it was good, very good. As a Saffa expat living in the UK, I've been searching for a product that lived up to the real deal from the motherland, and this certainly does - moist with a good amount of fat
Looking forward to trying their droewors

25 de janeiro de 2024
Opinião espontânea
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Justin

Thank you so much for such a great review, not just about what we do but how we do it as well. Lets us know how you get on with our Droewors!

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Excellent service and decent quality…

Excellent service and decent quality biltong

26 de dezembro de 2023
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi

Thank you for taking the time out to leave a review about not just what we do but how we do it.

Thanks again
Team WBC

Classificada 5 em 5 estrelas

Fantastic biltong and droewors

Fantastic biltong and droewors. Lovely choice of SA groceries too. And the owners are happy to order in things you ask for, if they're available to the UK. They're also very particular about the quality of everything they sell. Nothing is too much trouble. This all said by a born and bred South African.

13 de janeiro de 2024
Opinião espontânea
logótipo da The Weston Biltong Company

Resposta da The Weston Biltong Company

Hi Amy

Thank you so much for the kind words, as one of our very first shop customers to great to see you popping back in for all your SA goodies.

Look forward to seeing you again very soon.
Team WBC

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