The Wheel Specialist - Bournemouth Opiniões 514

The team at Ferndown were great! Kim, Will and Sam were very friendly and helpful. They managed to produce an excellent colour match and a great finish on my motorcycle wheel.

I had the wheels of my MG TF refurbished and I was delighted with the results. What I particularly liked was the attention to detail during the process. From reception to the wheel refurbishment operator - the customer service was seamless. My car has different front and rear wheel/tyre sizes, so it was critical that the wheels and tyres went back on the car in the exact same positions. They listened carefully to my instructions and this was done exactly as requested and the tyres were all fitted with the correct rotation. The team also fitted my new wheel inserts and saved the originals for me. Having previously had the wheels of my Mercedes refurbished in 2025, this was the 2nd time I have used the services of the Wheel Specialists in Ferndown, Dorset and the experience was just as good second time round.

Ferndown, Dorset. Great experience, start to finish. I was a bit worried as I am a bit fussy with anything to do with my car. I need not to have been. The wheels are great and far better than I expected. 10/10 definetley recommend.

Fantastic service every step of the way. Did exactly what they said they would. Highly recommended.

Took my car to get 1 alloy straightened due to losing air pressure. They gave it back, and it still kept losing pressure. I went back and after looking at it again, they had repaired the wrong wheel, tried charging me full price again for the same work eventhough they took the wrong wheel off, and then proceeded to accuse me of swapping the wheels over. Then out of ‘courtesy’ only charge me 50%

I brought my alloy wheel to the wheel specialist at the end of December to repair a small crack. The work seemed well done initially – I was happy with how quickly they turned it around so I left a 5-star review straight after collection.

The car is only used occasionally at weekends. A week later, the tyre pressure warning light came on – I pumped it up, assuming they’d not topped it up properly after the repair. The next weekend, the tyre was completely flat. When I tried to take it back that Saturday, I found they’re not open on weekends.

I called the following week and was asked to bring the wheel in. On inspection, they said the weld had re-opened and claimed the wheel was now buckled. I’ve driven fewer than 50 miles since the repair and have not hit any potholes or curbs – the car has been parked securely when not in use.

They’ve refused to take any responsibility, stating their weld wasn’t guaranteed, and have now quoted me £240 for further repairs (still with no guarantee). After doing my own research, I’ve learned that improper welding techniques can cause alloy wheels to buckle due to heat damage during the repair process – which strongly suggests the issue was caused by their work.

It’s deeply frustrating to have left a glowing review based on initial appearance, only to face a dangerous failure and then be asked to pay again for what’s likely a problem they created. I cannot trust this business to carry out safe, professional alloy repairs and would urge others to avoid them for alloy wheel welding…

absolutely amazing service, wheels look just like new. staff warm and friendly, exceptional company. highly recommend

Professional but had a problem with the locking wheel nut and over recommended tyre pressure

Excellent service and very friendly, I wanted a specific finish and they delivered exactly what I wanted and the quality is 1st class

Second time using the Wheel Specialist. Not only an excellent repair, I would like to thank Leola for the excellent communication and changing the amount of wheels to repair very quickly. The main dealerships could learn a lot!

Very efficient & great value for money. Highly recommended.

The customer service and quality of work was excellent. From confirming the quote and answering all of my questions, to keeping me informed on the day, Leola was brilliant at ensuring I knew exactly what was going on. I ended up needing all four wheels straightened in addition to the refurbishment; however, I was kept up to date in real-time with videos showing the buckling that needed rectified. This made the decision much easier.

I'm super pleased with the result and would recommend the wheel specialist to anyone.

Thanks for a great job!

One company I would highly recommend to anyone.. Great service, professional job, I couldn't be any happier, the staff I give 10/10

Have my Alloy Wheels straightened and fully Refurbished,very Quick and Honest service,No Hidden costs....would Highly Recommend.

Great team, excellent all round service. Top quality attention to every detail.

Good reliable service. My new wheels look great!

Fantastic service, highly recommend

Phenomenal service, went above beyond expectations and super happy with the quality and speed of the job. 100% recommend and thank you

Helpful discussion at reception about what was to be done. I needed a courtesy car but this was not available so a second date had to be set. Second date went to plan and I am pleased with the results