My order was lost by Royal Mail and a lovely lady named Kelly helped resolve the issue fast and accordingly. I didn't face any annoyance or stress as she was eager to help. I've been purchasing from t... Ver mais
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Leia as opiniões dos outros
Decided to buy some Crest 3D professional whitening strips after seeing my daughter’s lovely white teeth! She recommended them to me and I’m half way through 20 strips and the difference is very noti... Ver mais
A empresa respondeu
I have been using the strips advised by my dentist as a safer method of teeth whitening, I was concerned that my teeth may become sensitive, but they didn’t, after about 25 days it made a big differen... Ver mais
A empresa respondeu
I have been using White Smiles for over a year and I am so super happy with their service and their products. I always receive an order email before I have even left the site. My order has always arr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
SIMPLIFYING BEAUTY- ONLY BEST & GENUINE BRANDS. The White Smiles is all about enhancing your natural beauty whilst encouraging you to embrace you. Each brand is carefully chosen with the best quality assurance and only genuine products in mind. Your next step to those pearly whites everyone wants is just a click away! Our amazing products are SAFE and EFFECTIVE, that's why we are the most trusted Crest, Philips Zoom, Oral-B and Opalescence retailer. We are confident you'll LOVE your new SMILE!
Informações de contacto
Reino Unido
- support@thewhitesmiles.com
- thewhitesmiles.com
4,6
Excelente
141 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da The White Smiles
Thank you for your feedback! We’re glad to hear that your order was delivered quickly. If you have any further questions or need assistance, feel free to reach out!
Love these
Love these. I've ordered twice and service along with speed if postage was A*. Thanks
29 de dezembro de 2024
Resposta da The White Smiles
Thank you for your wonderful feedback!
We’re thrilled to hear that you love our products and that you’ve had a great experience with our service and the speed of postage. Your satisfaction means a lot to us!
If you need any assistance or have further questions, feel free to reach out.
The product is honestly brilliant
The product is honestly brilliant, I have absolutely seen differences in 4 treatments, this will become part of my self care routine going forward. very very happy, also, brilliant price in my opinion
3 de janeiro de 2025
Resposta da The White Smiles
We’re thrilled to hear that you’ve seen significant differences after just 4 treatments and that our product will be a part of your self-care routine moving forward. Your satisfaction is our top priority, and we truly appreciate your positive comments regarding the price as well.
If you have any questions or need further assistance, please don't hesitate to reach out.
Great products that really work
Great products that really work. Fast postage and great customer service
1 de janeiro de 2025
Resposta da The White Smiles
We’re thrilled to hear that you find our products effective and that you had a positive experience with our fast postage and customer service. Your satisfaction is our top priority, and your support means a lot to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Super fast shipping
Shipping was super fast, received my order in less days than estimated. Love their products, I will surely be their regular customer.
29 de dezembro de 2024
Resposta da The White Smiles
Thank you for your wonderful feedback!
We’re so glad to hear that your order arrived faster than expected and that you love our products! We truly appreciate your support and look forward to welcoming you as a regular customer.
If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Works
Works, 10/10, Used a test strip and worked like a charm, whiter then ever.
Definitely recommend.
1 de janeiro de 2025
Resposta da The White Smiles
Thank you for your fantastic feedback!
We’re thrilled to hear that the test strip worked wonderfully for you and that you’re enjoying your whiter smile! Your recommendation means a lot to us.
If you have any questions or need assistance in the future, feel free to reach out.
Great customer service!
Quick reply from customer service and really helped with getting something delivered in quick time! Thank you so much and looking forward to receiving!
27 de dezembro de 2024
Opinião espontânea
Resposta da The White Smiles
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team. We're always here to help, and it's fantastic to know that we were able to assist you in getting your order delivered quickly. We appreciate your support and look forward to you receiving your items! If you need anything else, just let us know!
Quick refund of you order too many by mistake.
I ordered too many ( like 250 quids worth too many!) and the staff were very helpful at making sure I got my money back. My daughter swears by the product, so it was a perfect stocking filler.
22 de dezembro de 2024
Opinião espontânea
Resposta da The White Smiles
Thank you for sharing your experience! We're glad to hear that our team was able to assist you with your refund so quickly. It's great that our product is a favorite of your daughter’s and that it made for a perfect stocking filler. If you have any other questions or concerns, don't hesitate to reach out.
I have been whitening strips…
The best strips I've used
I have been using the whitening strips for a year now and they are really effective so much so that my friends have commented and they too have ordered. The customer service has been amazing and they have been so good in sorting out a delivery mistake on my part.
23 de dezembro de 2024
Opinião espontânea
Resposta da The White Smiles
Thank you for sharing your experience! We're thrilled to hear that you've been using our whitening strips for a year and found them to be effective. It's wonderful to know that your friends have also taken notice and have placed orders themselves! We truly appreciate your kind words about our customer service and are glad we could assist you with the delivery mistake. Your satisfaction means a lot to us! If you need anything else, don’t hesitate to reach out.
My go to teeth whitening company in the…
My go to teeth whitening company in the UK - they’re super reliable, great communication and customer service. The products are great and never disappoint. 100% recommend
12 de novembro de 2024
Resposta da The White Smiles
Thank you for your wonderful review! We're thrilled to hear that you consider us your go-to teeth whitening company in the UK. We pride ourselves on being reliable and providing excellent communication and customer service. It's fantastic to know that our products consistently meet your expectations. We greatly appreciate your 100% recommendation!
Best regards,
The White Smiles
Great company
Competitive prices, easy ordering, really quick dispatch and great product - thank you!
9 de dezembro de 2024
Opinião espontânea
Resposta da The White Smiles
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. We always strive to offer competitive prices, seamless ordering, and quick dispatch, along with top-quality products. Your feedback means a lot to us, and we appreciate your support! If you need anything else, don’t hesitate to reach out.
Ordered phillips zoom whitening gel 22%…
Ordered phillips zoom whitening gel 22% as 16% was out of stock
Have used 16% several times in the past with very good results although not from The white smiles company.
I was wary with 22%as worried about sensitivity but knew I could use alternate days if any problems arose.
Very dissapointed to say the least.No change in whiteness at all after using all 3 syringes every night for 3weeks which made me wonder why.
Emailed company who replied saying it may be due to smoking,drinking black coffee/red wine,diet choices,lifestyle,genetics etc.
Told them I don't smoke and drink all fluids through a straw.My point being was the 16%concentrate from another company worked but the higher concentration from this company was useless.
Was offered 10%off on next purchase...don't bother
31 de outubro de 2024
Opinião espontânea
Resposta da The White Smiles
While we receive minimal complaints of this nature, it is important to note that individual results may vary due to several factors. Factors such as diet, habits like consuming black coffee, tea, or sugary foods, smoking, and variations in oral hygiene practices can impact the whitening process. Genetics also play a role in the effectiveness of whitening treatments. Customers who have undergone teeth whitening previously or maintain daily whitening routines often notice results more quickly. Furthermore, despite the fact most would achieve desired results, they are not guaranteed.
It is essential to consider these factors when gauging the effectiveness and timeline of whitening treatments.
I’m still waiting to hear back from-‘I…
I’m still waiting to hear back from-‘I ordered on 8th December money taken out bank! Emailed them on 9th still no response - I have had no confirmation of order and not looking likely I will be getting what I paid for any time soon! Hey have the cheek to tell you if you don’t hear from them not to email as this will put you away to the back of the Que!
8 de dezembro de 2024
Opinião espontânea
Resposta da The White Smiles
Hi Christine,
Please refer to the email history, where you can see that we responded on the same day as your initial email, informing you that the email address provided at checkout was misspelled. We corrected this and resent the confirmation email, along with the tracking number, which I have attached as proof in today’s email reply. Your order is due to be delivered today. If you cannot locate your order confirmation, please let us know via email so I can forward your invoice.
Would you please consider removing or amending your Trustpilot review for fairness, as it does not accurately represent our business?
Thank you for your understanding.
Best regards,
The White Smiles Support
I have been using the strips advised by…
I have been using the strips advised by my dentist as a safer method of teeth whitening, I was concerned that my teeth may become sensitive, but they didn’t, after about 25 days it made a big difference, I have just started using some again as a top up after 10 months. 5 stars from me.
24 de novembro de 2024
Resposta da The White Smiles
Dear Customer,
Thank you for sharing your experience with the whitening strips! I’m glad to hear that you found them effective and that you didn’t experience any sensitivity.
It’s also a smart idea to do a top-up after 10 months. Your feedback is incredibly helpful, and your 5-star rating is greatly appreciated!
If you have any further questions or need additional recommendations, feel free to reach out.
Was a bit worried when ordering because…
Was a bit worried when ordering because I hadn't heard of the website before but was pleased with my order. I got the crest sensitive whitening strips and i feel they have already made a difference after 1 use! Highly recommend
14 de novembro de 2024
Resposta da The White Smiles
Thank you for your fantastic review! We're so glad to hear that you took a chance on us and were pleased with your order. It’s great to know that the Crest Sensitive Whitening Strips made a noticeable difference after just one use! Your recommendation means a lot to us, and we truly appreciate your support. If you need anything else or have more feedback, feel free to reach out! 😊
Best site for Crest strips UK
Crest strips give the best results & I was happy to have found The White Smiles to ship them - very quick delivery, cashback - overall great service!
13 de novembro de 2024
Resposta da The White Smiles
Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with the results from Crest Whitestrips and that you had a great experience with The White Smiles. It's fantastic to know you appreciated the quick delivery and cashback offer. Your satisfaction means a lot to us! If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your bright smile! 😊
Easy to order and website is clear and…
Easy to order and website is clear and simple to navigate.
Quick dispatch and fab communication
Product as desk and worked to whiten my teeth really well even though I was doubtful.
Would recommend and use again
30 de outubro de 2024
Resposta da The White Smiles
Thank you for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that your order was dispatched quickly. It's great to know that the product met your expectations and worked well for whitening your teeth. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out. 😊
Resposta da The White Smiles
That’s fantastic to hear! I’m so glad you’re happy with the results. A beautiful smile can make such a difference! If you have any questions or need further assistance, feel free to reach out. Enjoy your amazing teeth! 😊
Amazing results
This is absolutely the best whitening strips I've ever used can see a massive difference in as little as 7days I love the results so much I've ordered another lot. Definitely recommend to anyone who wants to see a instance difference
31 de outubro de 2024
Resposta da The White Smiles
Thank you so much for your fantastic review! We're thrilled to hear that you saw such a significant difference in just 7 days. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your bright smile!
Just amazing
The experience was amazing because of how quickly I could see the treatment working. It was also delivered within the time frame and everything was just done perfectly
27 de outubro de 2024
Resposta da The White Smiles
Thank you so much for your feedback! We're thrilled to hear that you had such an amazing experience and that you could see the treatment working quickly. It's great to know that everything was delivered on time and met your expectations perfectly. We appreciate your support and look forward to serving you again!
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