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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve sold several devices across different sites, and TheWhizCells, by far, paid out the fastest. My money was in my PayPal by the next day after receiving my items, whereas other sites it took a we... Ver mais

Classificada 5 em 5 estrelas

The process was fast, easy, and hassle-free. The price was lower than quoted, and I realize I wasn't as critical of the condition due to self-bias. I was very pleased with the small price reduction.... Ver mais

Classificada 4 em 5 estrelas

They communicated with me regarding how to delete my iCloud in order to sell the phone. I appreciated the ability to send the phones with a paid mailing label. I was just disappointed that the origin... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Can't prove it, but I believe the initial price they give you after they get your phone is extremely low. Then an email arrives from the "owner" giving you a better offer, but still low. I did recei... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de reciclagem e desbloqueio de telemóveis

Escrito pela empresa

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Informações de contacto

  • Memorial Ave 53, 37684, Mountain Home, Estados Unidos da América

  • thewhizcells.com

4,1

Bom

TrustScore: 4 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bait and Switch

They absolutley bait and switch. Offer higher than rest and then lower offer. I selected good as my phone was in good condition and then next option is cracked glass which it wasnt so i selected good. They came back and said excessive wear due to heavy screen scratches which were in fact very normal wear and tear for a phone that was used for 3 years. I did willingly accept the offer still because i didnt want to wait and honestly typically i would have traded in phone to get new promo offer but this time i got to keep it so at least i got something for it. Im more than willing to share the image they sent to justify lowering the offer if anyone wants to see what they consider excessive wear. Just email me at j.simmons87 @ yahoo. Im sure they will respond to this like they do but just go through the 1 stars review. I used gazelle like 11 years ago 2 seperate times and was paid exactly what they offered. Kinda dissapointed im myself i didnt go with them again. I dont know if anyone else has had issues with gazelle but i know i didnt. I would never consider doing business with this company again. Update to there reply. I sent 2 phones. My phone was in good condition and had been in a protective case the entire time you moron. I have the picture you sent to prove it.

22 de julho de 2025
Opinião espontânea
logótipo da The Whiz Cells

Resposta da The Whiz Cells

Your phone was not in anything close to good condition. How many years old the phone is does not come into play. "For it being 3 years old." The standards do not change. The corners look like the device was dropped on concrete many times. The LCD is damaged. The charge port is not functional, which is why the carrier let you keep the phone.

You mentioned just going through the 1-star reviews. Why not view all of the reviews? Is that because 4+ out of 5 reviews will be a 5-star review? Being disingenuous with what you send in is where 1-star reviews come in. We make an offer, we pay for the shipping to us, then we test and evaluate the order, typically the same day it arrives (faster than anyone else). If we change the offer, you have the option to have it returned at our expense.

On the business side of this, these types of reviews seem as unfair as your claim of "bait and switch." We received a terrible condition device, which is not even functional and then received a 1-star review. How fair is that?

We've gotten to name calling now. You can send pictures of anything you like. What you sent is in terrible condition and we even sent you pictures of all the dents into the frame.

Classificada 5 em 5 estrelas

Amazed !

The process was very easy and the process took under a week to complete. I sent two phones in and got paid for both phones in a timely manner.

23 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to Sell my Cell

Easy to navigate the website. Easy to sell my old phone and get a good offer! I opted to receive a check and once they received my phone, it was less than a week to get my $$!!! I will definitely use The Whiz Cells in the future. Highly recommended!

28 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

Highly recommended! Great experience! Super easy process. The Wiz Cells gave me the highest priced offer for my IPhone 15. The mailer arrived promptly. I selected the option to have my mail carrier pick it up from my mailbox on Saturday. The funds were in my PayPal already on Wednesday.

23 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fair offer and very quick response

Fair offer and very quick response. Quite frankly, I was amazed at how quick the whole process went. I had two phones that were sold and I received the payment within days of shipping them to The Whiz Cells. I would highly recommend them.

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Truly One of the Best Selling…

Truly One of the Best Selling Experiences I’ve Had! I don’t usually leave reviews, but I absolutely had to this time. Selling my Apple Watch to The Whiz Cells was one of the smoothest, most professional experiences I’ve had in a long time. From the moment I sent it in, I received updates, quick responses to my emails, and genuine care throughout the process. It’s rare these days to find a company that treats you like more than just another transaction. They were kind, prompt, and clear every step of the way. Everything was handled quickly and respectfully, and I felt confident the entire time that I was in good hands. They made the process so easy, and I’m beyond satisfied with how everything turned out. I’ll definitely be doing business with them again, and I’ve already started recommending them to friends and family.
If you’re unsure about selling your device, I promise - this company is worth it.

18 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Nothing phone 3a pro

I attempted to sell my nothing phone 3a pro and noticed they didn't have that option on their website. I then emailed them to see if they would buy it off of me and they did for a good price as well. I had slight issues receiving the QR code for the shipping label but they helped me step by step. Very helpful staff and good prices. Thank you!

5 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Only received $15

Only received $15. Opted for Sams Club gift cards and they don't work. I scanned the 3 gift cards but Sams Club did not accept them. No credits were taken off my receipt. Useless

14 de julho de 2025
Opinião espontânea
logótipo da The Whiz Cells

Resposta da The Whiz Cells

We have not received any communication that you had difficulty with the gift cards. While we are not the company that issues the gift cards we can get support to help you. I contacted the gift card issuer and they said you split the $15 into 3 $5 cards and they have been used. You had $15 to spend and you spent it. This is not a review of our company. We sent $15, and after speaking with the issuing company, they confirmed that each one had been used.

Classificada 5 em 5 estrelas

10/10 would use again

I thought my phone was locked to Verizon but it was actually locked to tracfone but they were still able to give me a good offer also they responded very fast

15 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good Service, Fair Price

It was easy to send my phone using the prepaid postage label provided. Once The Whiz Cells received my phone, their evaluation was quick, and they promptly paid the agreed price.

12 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super helpful

I thought my phones were already unlocked but by the time I sent them in, the unlock process had not been completed. The team was patient with me while I got the issue resolved, and they paid out an amazingly high price. Awesome!

14 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Returning Customer

Not my first time selling to them. They’re great! Very fast payment! My phones got delivered to them this morning, and I got my payment a few hours later! When it comes time to sell another phone, it will be to the Whiz Cells! Thank you!

27 de junho de 2025
Opinião espontânea

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