I regularly order from the Wine Flyer and had never had a problem. On this order I was expecting 2 cases but only 1 arrived . The DPD delivery driver said he had seen 2 cases for me 2 days earlier whe... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Just as well that the wine was so well packed to survive its delivery! Quite clearly labelled Wine Flyer but the delivery driver decided to not throw it but heftily deliver the box on its side!
A empresa respondeu
We ordered a 12-bottle Malbec mixed case, using up some of our Avios for most of the cost. The wine arrived quickly and we're very pleased with the quality of the wines we've tried so far. One critici... Ver mais
A empresa respondeu
Said if I spent over £100 I got free next day delivery but still got charged the postage and it came after the date I really required. I used Avios to pay for some but that shouldn’t make a differenc... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our best experiences of wine are so often related to those moments we've all had when travelling, whether in a restaurant in a far away city or a visit to vineyard. At The Wine Flyer, we know that the right wine can transport you out of the moment, back to those memories. Our mission is to make the products you experience during your travels, whether onboard a British Airways flight or at the destination, accessible to everyone, all the time. Using our experience of selecting and serving in the airline environment, with it's limited space to store products and the impact of altitude on taste, we have curated an edit of wines, beers, spirits, and non-alcoholic drinks that provides something for everyone. Many of our products are served on, or exclusive to British Airways, some are selected to complement and some are recognisable well-loved brands like Whispering Angel, Moet and Penfolds. And by choosing to get your wine, beer, spirits and non-alcohol drinks from The Wine Flyer, you can collect Avios at unparalleled rates that speed up that next getaway.
Informações de contacto
4,7
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good as usual
As usual the ease of use in ordering, the quick delivery and very good prices. Keep coming back so must be good. Ps like the avios as well
7 de junho de 2026
Resposta da The Wine Flyer
Thank you for your fantastic feedback! We’re so pleased to hear that you find ordering with us easy, enjoy our quick delivery, and value our pricing. It’s great to know you keep coming back—that really means a lot to us!
We’re also glad you’re enjoying collecting Avios as an added bonus.
We truly appreciate your continued support and look forward to your next order! Ellie
It has a great selection of wines
It has a great selection of wines. The ordering was easy and the delivery was very quick. The bottles were well protected.
I am very pleased with their service
7 de junho de 2026
Resposta da The Wine Flyer
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our wide selection of wines and found the ordering process easy. It’s also great to know your delivery was quick and that everything arrived safely. 🙂
We’re so pleased you’re happy with our service and truly appreciate your support. We hope to welcome you back again soon! Ellie
Delivered within a couple of days by a…
Delivered within a couple of days by a reputable courier bonus is getting Avios.
6 de junho de 2026
Resposta da The Wine Flyer
Thank you for your great feedback! We’re so pleased to hear your order arrived quickly with our trusted courier, and that you’re enjoying the added bonus of earning Avios. 🙂 Ellie
Resposta da The Wine Flyer
Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the wine and that our delivery service met your expectations. Enjoy the wine! Ellie
Super fast delivery
6 de junho de 2026
Resposta da The Wine Flyer
Thank you for your feedback! We’re delighted to hear your order arrived so quickly. Enjoy! Ellie
Great service fast delivery
3 de junho de 2026
Resposta da The Wine Flyer
Thank you for your feedback! We’re so pleased to hear you experienced great service and fast delivery.
We really appreciate your support and hope to see you again soon. 🙂 Ellie
Resposta da The Wine Flyer
Thank you for your kind feedback! We’re so pleased to hear you’re enjoying the wines and that your delivery arrived quickly. 🙂 Ellie
Always a pleasure to get my wine from…
Always a pleasure to get my wine from you, great wines. Always well boxed and delivered promptly. Great service all round, Thank You.
2 de junho de 2026
Resposta da The Wine Flyer
Thank you so much for your kind words! We’re delighted to hear you’re enjoying the wines and that everything arrives safely and on time. It’s always a pleasure serving you, and we truly appreciate your support. Cheers to many more great bottles ahead! 🍷
Kind regards,
Helen
Great wine at a good price plus earn…
Great wine at a good price plus earn Avios points
5 de junho de 2026
Resposta da The Wine Flyer
Thank you so much for the fantastic review! Keep an eye on the website for our next Avios-rich promotions.
Kind regards,
Helen
Resposta da The Wine Flyer
Thank you for your feedback. We’re pleased to hear that you found the ordering process straightforward and that the delivery was both efficient and prompt.Enjoy! 🙂 Ellie
Resposta da The Wine Flyer
Thank you for your feedback. We’re pleased to hear that your order arrived quickly and met your expectations. 🙂 Ellie
Delivery was excellent
Delivery was excellent. Only drank one bottle so far and that was fine
4 de junho de 2026
Resposta da The Wine Flyer
Thank you for your feedback. We’re delighted to hear that the delivery met your expectations and that you’ve enjoyed the bottle you’ve tried so far. We hope you enjoy the rest just as much 🙂 Ellie
Resposta da The Wine Flyer
Thank you for your feedback. We are pleased to hear that you found our service efficient and that you were satisfied with the selection available. Enjoy! 🙂 Ellie
Unique find delivered fast and with care
3 de junho de 2026
Resposta da The Wine Flyer
Thank you for your kind feedback! We're so pleased to hear you were happy with both the item and the delivery. 😊 Enjoy! Ellie
Very quick delivery with a very helpful…
Very quick delivery with a very helpful driver.
2 de junho de 2026
Resposta da The Wine Flyer
Thank you for your lovely feedback! We’re so glad to hear your delivery arrived quickly and that our driver was helpful. We truly appreciate your kind words and hope to see you again soon 😊 Ellie
fast shipping easy purchase
2 de junho de 2026
Resposta da The Wine Flyer
Thank you for your kind review! We're so pleased to hear that you found the purchase process easy and that your order arrived quickly. We really appreciate your support and hope to serve you again soon 😊 Ellie
On time and good value
2 de junho de 2026
Resposta da The Wine Flyer
Michael, thank you for your feedback! We're glad to hear your order arrived on time and that you felt it offered good value. We really appreciate your support and hope to serve you again soon 🍷 Ellie
Lovely wine and prompt delivery
Firstly, we really enjoy the particular wine we purchased.
Secondly, the wine was delivered very quickly and was well packaged
1 de junho de 2026
Resposta da The Wine Flyer
Thank you for your lovely feedback! We're so pleased you enjoyed the wine and that it arrived quickly and well packaged. We look forward to serving you again soon 🍷 Ellie
Resposta da The Wine Flyer
Thank you for your kind words! We're delighted you enjoyed our wines and found the delivery efficient—cheers to your next order 🍷 Ellie
Good selection of products
Good selection of products, with the avíos tie in is helpful. Always well packed and delivered very quickly.
22 de maio de 2026
Resposta da The Wine Flyer
Thank you for your kind feedback! We’re really pleased to hear that you’re happy with the product selection and found the avíos tie-in helpful. It’s great to know your orders are arriving quickly and well packaged — we’ll be sure to pass your comments on to the team. We look forward to serving you again soon! 🙂 Ellie
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.