I loved the first couple of pairs of The Cooling Shorts. They are great under dress & kept me cool on hot days. When I went to re-order more, as summer is upon us, I found out that they had great new... Ver mais
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I loved the first couple of pairs of The Cooling Shorts. They are great under dress & kept me cool on hot days. When I went to re-order more, as summer is upon us, I found out that they had great new... Ver mais
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Thigh Society shorts are the most comfortable, lightweight cooling shorts to wear. They are a very responsive company and stand behind their product. The shorts are undergarments so there is a no retu... Ver mais
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After incurring a chafing issue, I researched products! When I found Thigh Society, I was impressed with the clarity of each offering. Since this was my first experience, I contacted customer support... Ver mais
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Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. The... Ver mais
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the people that work for them are outstanding!! great Customer service, responsive all around very pleasant to deal with!!

Resposta da thighsociety.com
I loved the first couple of pairs of The Cooling Shorts. They are great under dress & kept me cool on hot days. When I went to re-order more, as summer is upon us, I found out that they had great new colours. When I ran into a self-created problem, Kodiak was wonderful in solving it to my satisfaction. Their customer service is a great as their product!

Resposta da thighsociety.com
After incurring a chafing issue, I researched products! When I found Thigh Society, I was impressed with the clarity of each offering. Since this was my first experience, I contacted customer support and was pleasantly surprised at the quick response and the quality of information provided! I chose cooling and I’ve not regretted this choice. My skin is sensitive and these feel weightless and I can wear them all day comfortably. I no longer have a chafing issue! As a bonus they arrived in a perfect pouch which is excellent for storing if you traveling and I do! Their color choices provide a good selection. I am excited about my latest color, whisper a perfect pink shade. I highly recommend Thigh Society.

Resposta da thighsociety.com
Thigh Society shorts are the most comfortable, lightweight cooling shorts to wear. They are a very responsive company and stand behind their product. The shorts are undergarments so there is a no return policy but they will assist you with first pair. Be sure to order correctly.

Resposta da thighsociety.com
I had an issue with a product, but the team was extremely responsive and easy to communicate with. They were accommodating and gave good advice concerning product care. Amy and Kodiak have been lovely, patient, and very helpful.

Resposta da thighsociety.com
What a fabulous company with great customer service. I had an issue on sizing which was my fault and I emailed them. They got back to me right away and resolved my issues right away. I will buy again for sure oh and, the breathable is what I bought and they are so comfortable. Can’t even tell I have them on!

Resposta da thighsociety.com
I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair back. That was great customer service and I will continue to purchase from them in the future. I love being able to wear dresses without worrying about uncomfortable thigh rubbing/chafing!

Resposta da thighsociety.com
Excellent customer service! Resolved my issue quickly & efficiently. 5-star fabulous!

Resposta da thighsociety.com
I have nothing but good things to say about the slip shorts. They are so light and very comfortable. The only problem i had was getting the correct size but they graciously sent another pair. I highly reccomend if you just want something under dresses, pants. capris, ext.. if you want to stay cool feeling.

Resposta da thighsociety.com
Very responsive company to communicate with. Excellent product. I purchased the cotton brief. I am curvy hips with a small waist. I really like how the cotton waistband hugs your waist comfortably to support a feeling of confidence and comfort. I have yet to wear them but I am assured with the cotton liner.

Resposta da thighsociety.com
Great customer service — quick on the reply with friendly and helpful corrective actions.

Resposta da thighsociety.com
I love them I bought 2 cooling and one original I wore the cooling pair the day after I got them so great! I want to wear dresses and skirts all the time now.

Resposta da thighsociety.com
UPDATE:
THEY SENT A REPLACEMENT AFTER WRITING THIS REVIEW.
ORIGINAL POST:
Shorts arrived with a hole in it. Have been trying to get in touch with the company for over a week and they have not replied. No phone number listed to call. So far not impressed. For the amount they charge this is very disappointing.

Resposta da thighsociety.com
The item I received had no liner on it for hygiene so I respectfully tried it on over mine. The garment was uncomfortable and I did not like the quality. They said I could not return due to hygiene. When asked if I could get a refund for an item I did not like, they do not do refunds either. Never received a paper copy of my transaction with the item when I received it. I did not want a replacement item, only a refund. Most intimate women items are returnable and/or refundable. I am out $50 and with an item I won't wear. Bad customer policy for return and refund.

Resposta da thighsociety.com
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I would just get a “sorry-no refunds” type response but I sure did not! Amy responded very quickly, gave me some hacks to try, and said if those didn’t work we could look into replacing. After a few back and forth emails that were immediately responded to, I have a new pair coming! Excellent customer service!

Resposta da thighsociety.com
Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. They intentionally mislead buyers since they call their products slip shorts, not undergarments, yet the won't except returns on the slip shorts. So why not say no returns on slip shorts.

Resposta da thighsociety.com
Order came very fast. So very comfortable, will be ordering more and telling my friends. Happy Customer!

Resposta da thighsociety.com
The shorts didn't fit me right but the customer service was amazing. They went above and beyond to help me and returned them no problem.

Resposta da thighsociety.com
First time purchaser and I wasn’t sure if I had ordered the correct size. Contacted customer service, who were extremely helpful and then sent a pair in a different size. Above and beyond what I would expect. Thank you.

Resposta da thighsociety.com
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