logótipo da Thistle My Home Contents Insurance
Visitar o site

Thistle My Home Contents Insurance Opiniões 

10
•
TrustScore: 4 em 5

4,1

Corrector de seguros
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Corrector de seguros
  2. Companhia de seguros de habitação
  3. Companhia de seguros para inquilinos

Escrito pela empresa

Thistle My Home Contents insurance is a specialist insurance designed for tenants in social housing. Did you know that your housing provider may not cover your furniture, belongings and other personal items within your home against theft, fire, vandalism, burst pipes and other household risks? That's where we can help. All social housing residents are eligible for cover and we don’t require specific types of lock to get cover. If your external doors can lock, then we can keep you covered.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

10 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(10)

7 opiniões nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

The wonderful service I received from…

The wonderful service I received from Cristian, he listened to what I had to say. The answers he gave me in language I could understand.He really went out of his way to sort everything out for me. Came off the phone feeling a different person.He solved everything for in the most polite way

3 de julho de 2026
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Hi Margaret,

Thank you so much for taking the time to leave this lovely review. We’re delighted to hear that Cristian listened, explained things in a way that made sense and was able to get everything sorted for you. We’ll make sure your kind feedback is passed on to him.

Kind regards,
Thistle Insurance

Classificada 5 em 5 estrelas

Excellent customer service from…

From customer Christopher matz:
Excellent customer service from Cristian at thistle
Went the extra mile.
I had lots of questions and I got answers
I highly recommended this company.
I know my items are safe
10/10 🏆🏆🏆🏆🏆🥇🥇🥇🥇🥇

2 de julho de 2026
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Hi Christopher,

Thank you for your fantastic 5 star review and recommendation. It’s great to hear that Cristian went the extra mile, answered all your questions and helped you feel confident that your items are protected. Your feedback means a lot to us and to Cristian.

Kind regards,
Thistle Insurance

Classificada 5 em 5 estrelas

An Excellent

An Excellent, Professional, Dilligent, Efficient Service & Experience.

30 de abril de 2026
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Hi Michael!

Thanks for taking the time to leave us a 5 star review, we are happy to hear you found our service excellent!


Tenants Social Team

Classificada 5 em 5 estrelas

The gentleman I spoke to yesterday

The gentleman I spoke to yesterday, was lovely very helpful, shame I couldn't stay with your company.

22 de abril de 2026
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Hello Rosanna,

We are glad to hear we were helpful and you were pleased with our service! We are sad to see you go and sorry to hear we couldn't keep you on cover with us during this time, please think of us in the future!

Tenants Social Team

Classificada 5 em 5 estrelas

I received excellent customer service…

I received excellent customer service from Cris regarding a change in my landlord, he called back promptly after making enquiries with a favourable outcome. Very impressed with the customer service received

20 de abril de 2026
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Hi Mike!

Thank you for taking the time to rate us 5 stars, we are happy to hear you had a great experience with Cris, and we will make sure he receives the feedback.

Tenants Social Team

Classificada 1 em 5 estrelas

I tried claiming under loss of personal…

I tried claiming under loss of personal property but it was refused as aparantly the dont cover money. This isnt true as its stated on their definition page of the policy

16 de fevereiro de 2026
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Hi John,

Thank you for taking the time to leave your review and I’m sorry to hear about the issues you’ve had with your claim - that’s not the experience we want for our customers.

We’d really like to look into this properly for you and review the details of your policy and the claim decision. As we’ll need to confirm some personal and policy information, please could you contact our Thistle Tenants team using one of the following:

Phone: 0345 450 7288
Email: myhome@thistleinsurance.co.uk

Web form: https://www.thistlemyhome.co.uk/contact-us

If you can include your policy number and a brief outline of what happened when you get in touch, we’ll be able to review this and come back to you with a more detailed response.

Kind regards,
Thistle - Tenants Social Team

Classificada 5 em 5 estrelas

Donald at Thistle Insurance was Excellent

I was interested in buying contents insurance for the first time in my life and I asked Donald millions of questions, hypothericals, scenarios, and he sat through an hour long phone call to educate me, assure me, answer all my questions dilligently, passionately all while being highly professional and personable. Thank you Donald I signed up for insurance later that day....I appreciate you greatly ans hope you get a promotion and payrise thanks :)

30 de setembro de 2025
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

We're so glad that Donald was able to help! Thanks for your feedback

Classificada 4 em 5 estrelas

James took ownership of my issue and…

James took ownership of my issue and rapidly resolved the problem. He was courteous, professional and responsive. I initially spoke to one of his colleagues who was also courteous, professional and responsive but had some difficulty locating the necessary information for dealing with the issue (in fairness this may not have been her fault).

7 de abril de 2025
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Thanks for the great feedback Simon! Our team pride themselves in providing the best service for our policyholders, so we're glad that we were able to resolve this promptly for you.

Tenants Social Team

Classificada 5 em 5 estrelas

James was very helpful and thorough…

James was very helpful and thorough today. 100% made up for the unhelpful person previously.

3 de abril de 2025
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Thanks for the great feedback Michelle! Our team pride themselves in providing the best service for our policyholders.

Tenants Social Team

Classificada 5 em 5 estrelas

Very helpful

Very helpful, friendly, understanding, patient. Kind, compassionate.

17 de novembro de 2024
Opinião espontânea
logótipo da Thistle My Home Contents Insurance

Resposta da Thistle My Home Contents Insurance

Glad to hear you had great service Leila! Our staff specialise in tailoring the best service for our customers, so we are happy to hear you have had a great experience!

Tenants Social Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais