I have been insured with T H March over 35 years and my policy included mysterious disappearances. When I made a claim recently they dismissed it and altered my policy so I could not claim for missi... Ver mais
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Leia as opiniões dos outros
The personal attention was what made my experience with TH March great. Such a refreshing change to deal with a helpful human rather than AI!
A empresa respondeu
The online forms were easy to complete and no hassle at all very reasonable priced insurance
very easy to work with and very professional staff.
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de joalharia e relógios
- Companhia de seguros empresariais
- Companhia de seguros de habitação
- Agência de seguros
- Corrector de seguros
- Companhia de seguros pessoais
Sobre TH March - Birmingham Office
Escrito pela empresa
Trusted insurance advisors since 1887,
it is our mission to be the trusted expert to all our policyholders: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. After all, that's where customers feel they need us the most.
We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.
Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.
Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!
We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.
Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.
Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!
Informações de contacto
Vyse Street 10, B18 6LT, Birmingham, Hockley, Reino Unido
- 0121 236 9433
3,0
Aceitável
4 opiniões
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Convenient policy change
I have been insured with T H March over 35 years and my policy included mysterious disappearances. When I made a claim recently they dismissed it and altered my policy so I could not claim for missing items
6 de dezembro de 2025
Opinião espontânea
Resposta da TH March - Birmingham Office
Dear Mr Allen
We thank you for your many years of custom and are sorry that you have had cause to leave a negative review. We understand your disappointment and are here to help.
Mysterious Disappearance is such broad insurance cover (being cover for items lost without explanation) that it is unusual for insurers to include this on business insurance policies, but this is one of the many benefits of arranging Jewellers’ Block insurance via TH March – and it’s good to see we have been able to support you over many years. However, being such broad cover, it also means that when claims happen insurers must be quite careful in examining the limited evidence that is available. Supporting documentation, such as stock records, and a reasonable time period for notifying insurers of the loss are essential. Without this, it makes acceptance of claims very difficult.
As brokers, we are here to help support clients when there is a claim, and when given supporting evidence we are able to approach insurers to contest when claims are declined. Please know that the team are here to support you but, as discussed, they will need your help.
Likewise, when insurers make decisions about cover and those decisions need to be challenged, we as your brokers are here to support you. Following our team’s recent conversations with you, we’re so pleased we’ve been able to help resolve matters for you to your satisfaction.
We hope that this restores your confidence in the team here at TH March.
Kind regards
Nat at TH March
Personal attention
The personal attention was what made my experience with TH March great. Such a refreshing change to deal with a helpful human rather than AI!
18 de fevereiro de 2025
Opinião espontânea
Resposta da TH March - Birmingham Office
Dear Maggie
We wanted to thank you for taking the time to write about your recent experience with the team at TH March. We're so pleased you feel that the personal attention is what makes the TH March experience so great, and it's good to hear you appreciated the helpful and human approach.
Kind regards
Nat at TH March
very easy to work with and very…
very easy to work with and very professional staff.
4 de maio de 2023
Resposta da TH March - Birmingham Office
Dear Mr Inman
Thank you for taking the time to provide your 5-star feedback. It's great to hear we made the process of setting up your insurance easy for you, and you appreciated our very professional staff. The team will be pleased to see your comments.
Kind regards
Nat at THM
Eternity Ring Insurance
The online forms were easy to complete and no hassle at all very reasonable priced insurance
26 de julho de 2021
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