Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... Ver mais
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Good price, realistic shipping cost, well packaged and delivered promptly. Couldn't ask for more!
A empresa respondeu
Easy to order and goods arrived as expected. Felt like more of a personal touch to the experience
A empresa respondeu
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts. I was browsing Tik Tok and came across an excellent video po... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring
Informações de contacto
Reino Unido
- thomastouring.co.uk
4,9
Excelente
94 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt despatch and delivery.
27 de maio de 2025
Resposta da Thomas Touring
Thank you for your kind feedback! We're glad to hear you were pleased with our prompt despatch and delivery. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
Excellent Customer Service
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts.
I was browsing Tik Tok and came across an excellent video post from Thomas Touring about old Campervan's (one of a series of video's they have posted).
This prompted me to contact them for advice. The response was amazing, and I would like to publicly thank David and Mark.
I subsequently required a part which they sourced for me, and which I received by post within 48 hours.
I can honestly say that I have never experienced that level of help from any dealership before.
A first-class experience!
13 de maio de 2025
Opinião espontânea
Resposta da Thomas Touring
Hi Robert,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled that you found us through TikTok and that our videos inspired you to reach out. It was an absolute pleasure for David and Mark to assist you and your wife with your Campervan journey.
We know how tricky it can be to find the right advice and parts for older models, so we’re especially glad we could help so quickly. Your feedback truly means a lot to us—it’s what keeps us passionate about what we do.
Wishing you many happy adventures in your Campervan, and don’t hesitate to get in touch if you ever need anything else!
Warm regards,
Mark & Sarah Thomas
The order was processed speedily
The order was processed speedily, and goods arrived when expected.
My only critique is that it took me a while to workout how to get the lens off the base.
The other critique is a manufacturer related one, I. That I had to enlarge the backing plate hole to allow spde end wires in. Plus the was no backing plate to prevent moisture ingress.
13 de maio de 2025
Resposta da Thomas Touring
Hi David,
Thank you so much for your feedback! We're really pleased to hear your order was processed quickly and arrived on time — that's exactly the level of service we aim for.
We appreciate your honest observations about the product. We understand that removing the lens and adapting the backing plate could have been more intuitive, and we’ll be sure to pass this valuable input along to the manufacturer. Product design improvements often stem from customer insights like yours.
If you ever need assistance with installation or have any further questions, please don’t hesitate to reach out to our support team — we’re always happy to help.
Thanks again for your review!
Best regards,
Mark & Sarah Thomas
Thomas Touring
Fantastic products at great prices and…
Fantastic products at great prices and delivery was fast
6 de maio de 2025
Resposta da Thomas Touring
Thanks for your great review! We're really pleased you were happy with the products, our prices and the fast delivery. We really appreciate your support and hope to help you again soon.
Friendly, efficient service, above and beyond!
I can’t recommend these guys enough. Super friendly and efficient. Simon went above and beyond to fix a problematic issue with the back door of my campervan. So very grateful for his hard work. A legend! Thank you!
12 de maio de 2025
Opinião espontânea
Resposta da Thomas Touring
Thank you Tina, Happy we could be of service.
Great service
Easy and simple to navigate the web sales site.
Clear communication and great value.
Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom)
Other companies who sell the same items online from the mainland don't seem to realise this!!!
A pleasure to deal with this company.
26 de março de 2025
Resposta da Thomas Touring
Hi Robert,
Thank you so much for the fantastic review! We're thrilled to hear that you found our website easy to navigate and our service clear and efficient. We always aim to provide fast delivery and great value, no matter where in the UK you're ordering from – including beautiful Northern Ireland!
It’s wonderful to know we stood out compared to other sellers, and we truly appreciate your kind words. It was a pleasure serving you, and we look forward to welcoming you back again soon!
Best regards,
Mark Thomas / Thomas Touring Team!
Resposta da Thomas Touring
Thanks for your review, Graham! We're really pleased you were happy with the quick service. We appreciate your support and hope to help you again soon.
Resposta da Thomas Touring
Thanks for your review! We're really pleased you were happy with the service. We appreciate your support and look forward to helping you again soon.
Would definitely use again
The order was delivered really quickly and well packed. Although there was a slight issue with a missing item, this was handled well and again, delivered promptly with all staff I spoke to courteous and helpful.
23 de março de 2025
Resposta da Thomas Touring
Thank you for a great review Tania.
Top notch customer service
Ordered some motor home parts which were delivered quickly, however, one item was wrong and turned out to be an error on their webpage. After a quick phonecall to them and a chat to a very helpful chap,I returned the wrong part and ordered the correct one. They issued a full refund as soon as they received the returned part no messing around. Would happily buy from them again.
6 de março de 2025
Resposta da Thomas Touring
Thanks for your review, Adrian! We're pleased we were able to get the issue sorted quickly and that the refund process was straightforward. We appreciate your understanding and look forward to helping you again in the future.
Fantastic service from this Cornish…
Fantastic service from this Cornish company. I will definitely be buying from here again. Fast efficient postage tracked. Highly recommend
19 de fevereiro de 2025
Resposta da Thomas Touring
Hi David, Thank you for your review, glad we could be of service to you.
Very easy to order from.
Very easy to order from.
Good communication regarding order.
Good packaging.
Everything you want when ordering on-line.
Would recommend this company.
16 de fevereiro de 2025
Resposta da Thomas Touring
Thank you for a 5* review Sue
Great service for such a small order
Great service for such a small order, and just what I needed
6 de fevereiro de 2025
Resposta da Thomas Touring
Thank you Mike, Happy to be of service 😊
quick delivery
7 de janeiro de 2025
Resposta da Thomas Touring
Thanks for your review, Ray! We're really pleased your order arrived quickly. We appreciate your support and hope to help you again soon.
I contacted this company because I…needed a new pump for Alde boiler
I contacted this company because I needed a new pump for my alde boiler. I could not find the exact one anywhere. I contacted Thomas Touring and spoke to a very helpful gentleman. I gave serial number and model of my boiler and he said he would find out. He called me back a couple of hours later and told me which one I needed. I ordered and received within 2 days and it fits perfectly. I now have hot water and central heating if I want it. I would highly recommend this company and will have no hesitation in ordering from them again.
15 de janeiro de 2025
Resposta da Thomas Touring
Thank you Susan for a great review, so happy we managed to help you out.
Great product, price, and service
A great product at a great price. Very smooth checkout and quick delivery. All round a very satisfied customer and would not hesitate to buy from you again
8 de janeiro de 2025
Resposta da Thomas Touring
Thanks for your fantastic review, Jason! We're really pleased you were happy with the product, the price and the quick delivery. It's great to hear everything went smoothly, and we look forward to helping you again in the future.
Resposta da Thomas Touring
Thank you for a five star review ⭐️⭐️⭐️⭐️⭐️
good communication and fast postage can…
good communication and fast postage can recommend
12 de novembro de 2024
Resposta da Thomas Touring
Thank you John for a 5 star review
Great service
Great service. Products at reasonable cost. Fast delivery and communication that sounds like they valued customers. Would not hesitate in using Thomas Touring against.
26 de outubro de 2024
Resposta da Thomas Touring
Thank you for a 5 Star Review, Glad we could be of service to you 😊
Bought them before and if I need more I…
Bought them before and if I need more I buy them again
10 de outubro de 2024
Resposta da Thomas Touring
Thanks for your review, Haydn! We're really pleased you've come back to us again. We appreciate your continued support and look forward to helping you whenever you need us.
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