Thrillcoins Opiniões 189

I love thrillcoins and all there sister sites!

Best customer service!
Quick and fast redemptions!

I have had a great experience here so far! I am new to using the Thrillcoins platform but just got my first redemption! I reached out to support and Ana was fantastic!! She was patient, very professional, kind and courteous and answered all of my questions. Never made me feel rushed and submitted my ticket for my proof of payment to the redemptions team and it was smooth sailing from there! I would say within 30 mins of talking with Ana, my redemption was approved and I received it in my bank account! I will continue to play with Thrillcoins amd I recommend you do too!

UPDATE- they finally “manually” reviewed my account and paid me, but it took Sweepsguard stepping in. I 100% believe they would have drug this out further without their help. That being said, they do pay, but not without a fight. Be careful depositing and playing here.

I successfully verified through Veriff, only to be told I now have to wait for a manual KYC review before I can redeem. No timeline was provided. What makes this especially frustrating is that I already verified when I opened the account. I've redeemed from many social casinos and none have made the process this difficult. It's hard not to notice that the extra hurdles appeared when it was time for them to pay. I'll update this rating when/IF I ever receive my winnings.

Also, take a peek at the negative reviews on their sister sites (speedsweeps, richsweeps, dimesweeps) there’s a reason so many people are having the exact same experience.

I want to let people know that thrillscoins has one of the best if not the best customer service departments that you could want to deal with to help with any issue that may come up during your time playing there plus they have one of the fastest payout processes that you could want.So if anyone is looking for an all around top casino to play on thrillscoins is one of the best to try out and play on if don't believe then I ask you try it for yourself and you realize that it is one best for yourself.Thanks thrillcoins and keep up the great work and just know it's very much appreciated and y'all deserve to be bragged on.

Great site. Fast redemptions. Reliable customer service. Good selection of games and frequent bonuses. If you are looking for a site you can trust, this is it.

I completed verification and verified my card, more 7hrs and Still waiting on a pending redemption ,( i thought it was instant payout.)

Support is super helpful in processing redemptions quickly!

I had a pop up showing an ad for Thrill casino. Starting same day pay out Thst drew me in right away. I deposited some money and started playing. I was
Really impressed in the by. I hit a bonus and wine 1800 then I increased it another 100 . I decided to go ahead and redeem it. That was 3 days ago. I sent all the required documents more than once and have talked to customer service so many times it’s ridiculous. I sent several emails to support and keep getting the runaround. How many times do you have to check someone’s credentials! They keep sending back my redemption. And customer service tells me that the compliance team is making sure it’s secure. This is unacceptable. I have copies
Of everything from our conversations to all the information that I sent. Obviously their add is false. I was told if I requested a lower amount it would be faster. Seriously! So I even tried that. Still no luck. I would like my winnings!

I had some trouble with the redemption process at first but it was my fault 100%. I gave them the wrong information on where to deposit the funds. When I submitted the request the second time I made sure to inform them which bank I used to purchase the coins. I received my money within 1 minute. I gave them 4 stars because when I spoke to customer service she couldn't explain to me why my redemption request was canceled. I wish she would've told me to make sure I use the same bank for redemption as I did to purchase.

This platform has the most attentive, helpful customer service! I received replies almost instantly through email - and not just some worthless bot or AI responses, but an actual person was helping me resolve my verification issue, instead of giving me the run-around or copy-paste replies. I couldn't be happier with the platform, and I definitely recommend them! It's gives me peace of mind to know that they prioritize customers and actually want to be helpful :)

Lots of games to choices from. Fast redemption once account is verified. Easy to verify account. Response to emails are fast and friendly. Overall I had a great experience with this online casino!!!!!

Super responsive customer service. Very quick redemption times and an overall great experience. Highly recommended!

Staff is very considerately helpful each time I've reached out for their assistance. It's a relief to know that they're so dedicated to their player's successes like they are

instant redemption , great customer service!

Customer service is super friendly and helpful.

Real review. Dead spins, don't waste your money here. Scam odds

I will be honest I was a little skeptical about this site because my verification took a while, but I will say they went above and beyond the chat was awesome. When you need help they were there to instantly I got my redemption they paid out. The site is legit and I would play on there again.

It has been exactly as described and my redemptions are very quick. And Erika has been great at replying and keeping me informed whenever I need support.

Great Redemption Process Hands Down 1 Of The Best.....

I am a new player & purchased at least one coin package that I recall. My first redemption attempt was on May 16. Even though the site shows I’m fully verified they keep asking for more documentation including my Apple Pay transaction history showing the credit card it was charged to and also a copy of the back of the card. Now they’re telling me it’s with their compliance team & it can time. However on the platform it shows that it was paid out on May 26. When I chatted with customer service today they said it’s still pending with their compliance team. I’m about ready to give up on this site and the only reason I gave it two stars is because I still have hope that it may eventually hit my bank account. If so I will up my rating. I’ve never used a sweeps casino that takes this long to redeem, my redemption. It is under $200. I think it’s like $199.