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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... Ver mais

Classificada 5 em 5 estrelas

Thanks a lot to reshma, who assisted us for nearly a last min booking. Had a great time at crystal beach with the room upgrade and husbands birthday cake for diner.

Classificada 5 em 5 estrelas

Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver mais

Classificada 5 em 5 estrelas

I went for a day package with my family at ocean creak hotel it was very nice very welcoming z staff was very helpful. Especially at z reception desk the lady warmly welcome me N family explained all... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. Venda de bilhetes para eventos
  3. Site de pesquisa de voos
  4. Hotel

Escrito pela empresa

Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

522 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Cheers to Ms. Nusraat

A special thanks goes to Ms.Nusraat for her dedication, patience & valuable advices.She did her level best to meet our requirement & we are very much thankful for it. Keep up with the good work.

Cheers
Archana

4 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Highly Disappointed with Ticketbox!

We booked five VVIP tickets (Seats D38 to D42) for the Hansraj concert on 03/03/25, expecting a seamless experience. However, upon arrival, we found that our seats were already occupied—and to our shock, multiple people had the same seat numbers as us! After waiting 20–25 minutes for them to sort this mess out, we were forced to sit separately, which was not what we paid for. The seating arrangement was also completely off, with chairs placed at an awkward angle instead of facing the stage.

The worst part? The staff’s attitude. Instead of genuinely solving the issue, the person in charge rudely told us we could either sit separately or leave and get a refund. That’s not how you treat customers who paid for a premium experience!

This was our first and last time booking with Ticketbox. We previously used Otayo with zero issues, and now I regret switching organizers. Ticketbox is highly unprofessional and unreliable—I would not recommend them to anyone!

2 de março de 2025
Opinião espontânea
logótipo da Ticketbox.mu

Resposta da Ticketbox.mu

Dear Customer,
We read your comment. First of all, Ticketbox is not the organiser of this event. We were contracted to sell tickets only. The organiser is responsible to ensuring your seat is available, and they are responsible to having hostesses to guide you to you seat and if your seats were taken - they should have assisted you to getting your seats. The row D was allocated for only Ticketbox to sell.

Otayo and the organiser sold same seats that were not allocated to them. (They are the unprofessional one). It was not our fault. (We have proof of this). Irrespective to this, our team assisted you.

We were contracted to sell tickets and validate tickets at entrance which we did. We are sorry you could not get your seats, but you should send this complaint to the organiser.

Classificada 5 em 5 estrelas

Booking(Villa)

I wanted to book a villa, but unfortunately was unable to. The ticketbox.mu team assisted me very quickly and the booking was done in no time. I highly reccomend. Thank you.

25 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5⭐️ for Ms Reshma

Greetings. It was a real pleasure to liaise with Ms Reshma. She is very friendly and performs her duty in a professional manner. She has done her level best to meet my expectations. I am really delighted that she did her best. I am pleased with her service and valuable support.
She gets a 5⭐️ for her dedicated commitment. Kind regards Rajeev

24 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time booking via TicketBox

This was my first time booking via TicketBox, and I must say it was the smoothest booking experience I've ever had! Everything was seamless. Thanks to Mr Chundun for his assistance.

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you…

Nushrat you did a great job from scratch.
I was looking for a hotel last min and you made it happen .
All went well .
Thank you for very quick respond .

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Professional work

Hello
Recently booked a hotel through ticketbox and my experience was generally posistive.Mr Chundun managed all my reservation swiftly, truely appreciated his professionalism..
Highly recommend Ticketbox.

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

AMAZING EXPERIENCE

The hotel staff was so welcoming. From the tasty food to the activities and the room service, there was much to choose from. We were able to extend our checkout time from 2pm to 6pm without being charged. Could not ask for me. SO WORTH IT.

4 de fevereiro de 2025
Opinião espontânea

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