Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... Ver mais
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Leia as opiniões dos outros
Thanks a lot to reshma, who assisted us for nearly a last min booking. Had a great time at crystal beach with the room upgrade and husbands birthday cake for diner.
Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver mais
I went for a day package with my family at ocean creak hotel it was very nice very welcoming z staff was very helpful. Especially at z reception desk the lady warmly welcome me N family explained all... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Informações de contacto
United Docks 1, Floor 2, Port Louis, Maurícia
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
Respondeu a 37% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service , pour une premier fois je suis très satisfait de votre service
Cheers to Ms. Nusraat
A special thanks goes to Ms.Nusraat for her dedication, patience & valuable advices.She did her level best to meet our requirement & we are very much thankful for it. Keep up with the good work.
Cheers
Archana
Highly Disappointed with Ticketbox!
We booked five VVIP tickets (Seats D38 to D42) for the Hansraj concert on 03/03/25, expecting a seamless experience. However, upon arrival, we found that our seats were already occupied—and to our shock, multiple people had the same seat numbers as us! After waiting 20–25 minutes for them to sort this mess out, we were forced to sit separately, which was not what we paid for. The seating arrangement was also completely off, with chairs placed at an awkward angle instead of facing the stage.
The worst part? The staff’s attitude. Instead of genuinely solving the issue, the person in charge rudely told us we could either sit separately or leave and get a refund. That’s not how you treat customers who paid for a premium experience!
This was our first and last time booking with Ticketbox. We previously used Otayo with zero issues, and now I regret switching organizers. Ticketbox is highly unprofessional and unreliable—I would not recommend them to anyone!

Resposta da Ticketbox.mu
Great service
Great service! Staff was really helpful and the response was very quick. Highly recommend Ticketbox for bookings.
Booking(Villa)
I wanted to book a villa, but unfortunately was unable to. The ticketbox.mu team assisted me very quickly and the booking was done in no time. I highly reccomend. Thank you.
5⭐️ for Ms Reshma
Greetings. It was a real pleasure to liaise with Ms Reshma. She is very friendly and performs her duty in a professional manner. She has done her level best to meet my expectations. I am really delighted that she did her best. I am pleased with her service and valuable support.
She gets a 5⭐️ for her dedicated commitment. Kind regards Rajeev
First time booking via TicketBox
This was my first time booking via TicketBox, and I must say it was the smoothest booking experience I've ever had! Everything was seamless. Thanks to Mr Chundun for his assistance.
Thank you…
Nushrat you did a great job from scratch.
I was looking for a hotel last min and you made it happen .
All went well .
Thank you for very quick respond .
Professional work
Hello
Recently booked a hotel through ticketbox and my experience was generally posistive.Mr Chundun managed all my reservation swiftly, truely appreciated his professionalism..
Highly recommend Ticketbox.
The team was very responsive and…
The team was very responsive and professional
Thank you again Team Ticketbox
AMAZING EXPERIENCE
The hotel staff was so welcoming. From the tasty food to the activities and the room service, there was much to choose from. We were able to extend our checkout time from 2pm to 6pm without being charged. Could not ask for me. SO WORTH IT.
Had a very easy and quick servjce…
Had a very easy and quick servjce provided by Reshma. Very humble and professional lady. Will surely reach out for ticketbox again.
good experience
The waiting time for confirmation was quite long. otherwise all good.
Poor service for rescheduling my stay…
Poor service for rescheduling my stay at Radison Blu. Hotel was keen to reschedule but Ticketbox made things difficult.
Excellent service
Reshma was responsive and delivered very good service. It was a pleasure dealing with her.
It is my first time booking with ticket box and i must say they responded to me very quickly. I was very satisfied with the service of miss/mrs neha. Thank you for the quick service provided.☺
It is my first time booking with ticket box
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