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Tiimely Home Opiniões 

954
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unable to transfer money from offset account to pay invoices straight away. They schedule it for 2 hours later. Don’t have access to your own money when you need it. Tried to call customer service bu... Ver mais

Classificada 5 em 5 estrelas

Working with you as my mortgage broker has been such a positive experience. Having known you for years, I already knew you were someone I could trust, but you went above and beyond throughout my h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a fantastic experience working with Sam. Sam made the refinancing process clear and straightforward, kept us informed at every stage, and worked hard to achieve the best outcome for us. T... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tiimely provided same level of service as my local broker, although remotely via calls and video call. They offered the benefit of cash back offer which helped offset the fees in refinancing. My local... Ver mais

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Informações sobre a empresa

  1. Credor hipotecário
  2. Corrector hipotecário

Sobre Tiimely Home

Escrito pela empresa

In 2017, we launched as Tic:Toc Home Loans, introducing The World’s First Instant Home Loan®. A world-first innovation that changed the way Australians fulfilled their home loan.

Since then, we’ve evolved beyond our price and speed proposition. What began as a faster way to get your approval has become something much bigger, to become Australia’s leading online home loan destination. Now as Tiimely Home, we combine our innovation with real human expertise to make every step of the home loan process faster, smarter, and simpler. We are here to support Australians refinance, buy, and invest with confidence.

With access to multiple lenders, competitive rates, and expert support all the way to settlement, Tiimely Home is helping thousands achieve their home ownership goals on their terms.

Apply now ↗

Book a call with a broker ↗

Our services

Escrito pela empresa

Digital Home Loans
Tiimely Own is our award-winning digital home loan, built to give you more than just a competitive rate. If you need a hand, our Australian-based support team is available 7 days a week.
Mortgage Brokers
Tiimely Home’s mortgage broker team brings deep expertise and a genuine commitment to helping clients secure the right home loan. With access to 30+ lenders, our mortgage brokers can help find a loan that suits you.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

954 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(954)

76 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Responsive and Efficient Support Team

Super easy to reach them via phone or online chat. They were always available to answer any questions I had and quickly got everything sorted.

5 de julho de 2025
Opinião espontânea
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Resposta da Tiimely Home

Hey Lucas, cheers for the review. Our team pride themselves on being responsive and helpful, so this is great to hear. Glad you got all your questions answered ~ Alex.

Classificada 5 em 5 estrelas

Excellent Service!

Veronica was so helpful, patient, and efficient in assisting me to find the best home loan options. I'm so grateful for her expertise and her support that has helped me have a really positive experience buying a home.

16 de julho de 2025
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Resposta da Tiimely Home

Hey Anita, what a lovely review. Thanks for taking the time to write about your experience with the Tiimely Home broker team. Veronica is an excellent broker and we're lucky to have her leading the team! Be sure to reach out if you have any questions ~ Alex.

Classificada 5 em 5 estrelas

Quick and Easy Process

Quick and easy process, all online. From start to finish in under 2 weeks

9 de julho de 2025
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Resposta da Tiimely Home

Hey Nathan, cheers for the review! Glad to hear you found Tiimely Home quick and easy ~ Alex.

Classificada 5 em 5 estrelas

Knowledgeable, efficient and effortlessly kind- what a dream broker!

We truly cannot recommend Veronica highly enough. After working with two previous brokers from other companies who left us feeling confused and stuck, finding Veronica was a stroke of luck- a Google search that had Tiimely pop up and the rest was history! From our very first meeting, she made us feel comfortable and like everything was possible. She continued to back that up every step of the way.

Veronica is everything you’d hope for in a mortgage broker: professional, knowledgeable, efficient—AND what sets her apart is how deeply she cares. She took the time to truly understand our situation and goals, and nothing was ever too hard or too much trouble. She was endlessly kind, reassuring, and always just a phone call or email away—often replying quicker than we ever expected!

Her expertise is second to none, and communication was fast and clear. Veronica made what could have been a stressful experience feel smooth, achievable, and even exciting. We are about to settle on out first property, and we know without a doubt that we wouldn’t be here without her.

If you're looking for someone who will go above and beyond, who will genuinely have your back, and who knows this industry literally inside and out—Veronica is the one. We are so grateful to have found her.

9 de julho de 2025
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Resposta da Tiimely Home

Hi Jasmine! What a glowing review! We feel very proud when customers can share experiences like yours. We all had big smiles reading your feedback. It's excellent to hear that Veronica's help made things less stressful and you were able to get into your first property! I've shared this with the team and don't hesitate to reach out if you have any questions ~ Alex.

Classificada 5 em 5 estrelas

Experience was fast and efficient and…

Experience was fast and efficient and all staff involved were very helpful

3 de julho de 2025
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Resposta da Tiimely Home

Hi Josh, great to hear about your fast and efficient experience. Be sure to reach out if you have any questions ~ Alex.

Classificada 5 em 5 estrelas

Great work!

My financial situation is a little unusual but even so Sam Kapoor was able to see it all the way over the line. When I have tried before I have been knocked back, but Sam was able to finally secure the refinance, which I appreciate!

1 de julho de 2025
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Resposta da Tiimely Home

Hi Thomas, so glad to hear Sam from the Tiimely Home Broker team was able to help you through your application. Congrats on the refinance ~ Alex.

Classificada 5 em 5 estrelas

Sam is a great broker

Sam is amazing. Very quick, transparent and helpful. Recommended 😃

3 de julho de 2025
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Resposta da Tiimely Home

G'day Hari. Congrats on your loan through Tiimely Home Broker. Sam is great! I've passed on your feedback ~ Alex.

Classificada 5 em 5 estrelas

Easy and straightforward

Nathan our credit assessor was extremely helpful throughout the process. The entire process was transparent and straightforward.

15 de maio de 2025
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Resposta da Tiimely Home

Hey LS! Thanks for the wonderful review. Glad everything was straightforward ~ Alex.

Classificada 1 em 5 estrelas

Most digitally unfriendly bank

I use to be able to access my Tiimely account through Adelaide Banks app which worked fine. Then they stopped that. Accessing my Tiimely account via their website is a nightmare. So much so that I’m going to move banks now as it’s not worth the headache. 🤕

7 de junho de 2025
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Resposta da Tiimely Home

Hi Adam, thanks for taking the time to leave your feedback. We're in the process of migrating to a new digital experience, including a brand new app and can't wait to share it with existing customers ~ Alex.

Classificada 5 em 5 estrelas

Massive thanks for the lightning-fast…

Massive thanks for the lightning-fast response and approval - I barely blinked, and it was done! Honestly, dealing with Timely (formerly Tic Toc) feels less like applying for a home loan and more like ordering a pizza: quick, smooth, and incredibly satisfying. (Although, let’s be real, no pizza has ever gotten me a house!)

This is my second time around with Timely - the first time, 3 years ago, I gave 5/5 stars everywhere I could. Now I’m searching for loopholes in the internet to give them 6/5. If there’s a secret star rating society, count me in.

Jokes aside, it’s been an absolutely amazing customer experience again. Friendly, fast, and fuss-free – what more can you ask for when it comes to home loans?

Thanks again – you folks make adulting a little less scary!

4 de junho de 2025
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Resposta da Tiimely Home

Hi Akash! Thanks for the glowing review! We're super stoked at your feedback. We love hearing when our customers have excellent experiences with Tiimely Home. I think we might order some pizza ~ Alex.

Classificada 4 em 5 estrelas

Listen and understand.

Team at tiimely listened to me and cleared all my questions. But look out their Fixed rates are higher than their Variable rates and there is no LMI Refunds

30 de maio de 2025
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Resposta da Tiimely Home

Hi Mahesh, glad to hear you had a positive customer experience. Please don't hesitate to reach out if you have any more questions ~ Alex.

Classificada 5 em 5 estrelas

Great service

Great service. We had a time critical application and everything went smoothly. Sumaiya was very helpful, and answered all of my questions (a lot) very quickly.

15 de maio de 2025
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Resposta da Tiimely Home

Hey Matt! Glad to hear about your experience with Tiimely Home. It's awesome to know we were able to help with your time critical application and Sumaiya was there to help with all your questions! Don't hesitate to reach out if you've got any more ~ Alex.

Classificada 5 em 5 estrelas

Flexible and efficient loans

Tiimely were quick to action our loan, answer our questions, and were flexible with communication and timing. Despite having a complicated loan setup, our credit assessor Kristina supported us along every step of the way. This was a smooth experience 5/5

30 de abril de 2025
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Resposta da Tiimely Home

Hey Lee! Great to hear about your experience with Tiimely Home. Kristina is an excellent credit assessor - I've shared your feedback with her and the team. Don't hesitate to reach out if you have any questions ~ Alex.

Classificada 5 em 5 estrelas

Kristina was fantastic to work with

Kristina was fantastic to work with. We collaborated over several weeks and she endeavoured to answer all my questions on a timely manner.

2 de abril de 2025
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Resposta da Tiimely Home

Hey Muhammad! Congrats and thank you for the wonderful review! I've shared it with Kristina and her team. Wonderful to hear about the collaboration and getting things sorted in a tiimely manner ~ Alex.

Classificada 5 em 5 estrelas

Exceptional service from start to finish

The whole process was pain-free and simple. The service was friendly, professional, communication exceptional and super fast! I highly recommend Tiimely!

17 de abril de 2025
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Resposta da Tiimely Home

G'day Angela, pain-free and simple is always excellent to hear. Cheers for the recommendation ~ Alex.

Classificada 5 em 5 estrelas

Easy to do business…

Tiimely is very easy to do business with.
Lalawaash was my credit Assessor. She was great! Very happy with Tiimely.

1 de abril de 2025
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Resposta da Tiimely Home

Hi Hasanthi! Great to hear how easy your Tiimely Home experience was! I've let Lalawaash and the team know about your review ~ Alex.

Classificada 5 em 5 estrelas

Fast process, happy customer

Speedy pre approval and full approvals. Applied for pre-approval while house hunting which was quite fast after applying. Once I found a property I liked the full approvals process was fairly quick and easy.

Make sure to also read the contract just in case you get any surprises as they are a broker.

28 de março de 2025
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Resposta da Tiimely Home

Hi Michael, congrats on the speedy approvals! Be sure to reach out if you have any questions ~ Alex.

Classificada 5 em 5 estrelas

Great Experience

The staffs, Magdalena and Sumayiah, were superb given I had to sort out the loan within 2 weeks timeframe to meet Settlement date. They maintained close communication all the while and were quick to response that really helped to the anxiety away. Application and document submission were easy to navigate as they walk me through the process all along. It a great experience. Thank you.

10 de abril de 2025
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Resposta da Tiimely Home

Hi Vincent! Thanks for the glowing review. We're super happy you were able to meet settlement! I've shared your feedback with the team ~ Alex.

Classificada 5 em 5 estrelas

Thank you

I’m grateful to Timely Home for their incredible service, especially Nadine L, who went above and beyond to help us.

8 de abril de 2025
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Resposta da Tiimely Home

Hey Christiano, thank you for the review! It's great to hear when Tiimely Home customers share their experience with us. I've let Nadine know about your feedback. We're here for any questions should you have them ~ Alex.

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