Tilly & Jasper Opiniões 

2887
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Beautiful clothes and just what my daughter likes for her children. Organic cotton and recycled plastic its the way to go with clothing. Bright and eyecatching and wow i got them at knock down prices... Ver mais

Classificada 5 em 5 estrelas

I bought a beautiful pigeon organics outfit from Tilly and Jasper … gorgeous quality, great packaging and arrived quickly. In fact I had such a good experience I’ve since ordered three more things fro... Ver mais

Classificada 5 em 5 estrelas

Absolutely wonderful collection of planet friendly, organic and super cute childrenswear and toys. My 'go to' for a gift bundle for a newborn whenever a friend is blessed with a baby! Yoga pants are a... Ver mais

Classificada 5 em 5 estrelas

Excellent service once again from Tilly and Jasper. There was an out of stock issue with one of the items I originally ordered but I was sent an email explaining the situation as offered some alternat... Ver mais

Informações sobre a empresa

  1. Loja de moda infantil

Informação fornecida por diversas fontes externas

Beautiful organic clothing for babies, toddlers and kids. We strive to bring you the very best choice in ethically produced, sustainable, organic baby and children’s clothes, from Little Green Radicals, Toby Tiger, Frugi, Piccalilly, Milkbarn, Kite Clo...


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2887)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They offer a comprehensive range of…

They offer a comprehensive range of clothing, including tops, bottoms, dresses, outerwear, and accessories, making it convenient for parents to find complete outfits for their little ones.

12 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bad service

Bad service. Had to go on ‘Shop’ app to track my parcel. There it had ‘shipping’ status for more than a week. Contacted Tilly&Jasper. They never answered any email.
Will buy clothes elsewhere next time.

8 de outubro de 2022
Classificada 4 em 5 estrelas

Excellent quality

I was slightly confused by receiving a request to review before I had received the goods! More clarity over when the garment was going to arrive would have been useful.
The quality of the sleepsuit is excellent and the colour is as expected. I am very pleased!

15 de setembro de 2022
Classificada 5 em 5 estrelas

Very happy customer!

This was my first time using Tilly & Jasper and it didn’t disappoint. I was delighted with the overall experience- From the easy to navigate website, wide selection of quality brands, sustainable packaging and swift postage.
I will definitely be back soon!
Many thanks.

9 de setembro de 2022
Classificada 4 em 5 estrelas

I found the website a bit clunky and…

I found the website a bit clunky and ended up having to make 2 different orders for the 3 products I wanted as there was some unavailability which you only knew after you had clicked on the number and then couldn’t cancel that item to get 3 of the same.

4 de setembro de 2022
Classificada 1 em 5 estrelas

No order received

I have ordered on the 1st Sept, with the following shipping method: (UK Royal Mail 1st Class: 1 to 2 Working Days).
I was later informed that due to the size of my order, it was despatched with DPD next day working day delivery. Until this day (8th Sept) I haven't received any order. After two emails sent on the 5th and 7th Sept, I haven't heard any news about it. I am a little bit worried that my order has been lost.

8 de setembro de 2022
Classificada 4 em 5 estrelas

Customer service - a bit hit and miss

I ordered some clothes on the 8th August and haven't received to date. Have previously used and had no problems. However customer services is non existent. Messenger no reply, telephone number tried a few times no answer, emails (2 different emails) no reply. I am not sure what to do? I'm £33 out of pocket!!

Update: they have finally replied to me. Will see if the issue will be resolved before updating again. Update: first class tracking & received all products now. Have increased review from 1 to 4 stars.

24 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Delightful wooden farm set

Excellent customer service. The wooden farm set is very good quality, good value for money, very well packed and a lovely range of animals, people, fences and tractors which will generate hours of play. Parcel arrived very promptly. Thank you so much!!

22 de agosto de 2022
Classificada 5 em 5 estrelas

Great Company

I have purchased numerous times from Tilly & Jasper. I just love their clothes. It’s a shame they only go up to a certain age though. My little grandson loved his new holiday outfit! Have noticed the website has been down for weeks now. It would have been nice to update customers with what has been happening, it’s my favourite website, hope all is ok

22 de agosto de 2022
Classificada 5 em 5 estrelas

I'm very happy with my Tilly and Jasper…

I'm very happy with my Tilly and Jasper order. I ordered a bunch of wooden toys for my little one's upcoming birthday. All arrived safely and were represented well on the website. I will absolutely order again!

20 de agosto de 2022
Classificada 5 em 5 estrelas

Brilliant

Brilliant - really lovely products, free postage from a really low level of spending, eco-friendly packaging and super fast dispatch and delivery. Fantastic place to buy from.

17 de agosto de 2022
Classificada 1 em 5 estrelas

Misleading. No refund received.

Very poor customer service. I used a discount code from the internet only to receive a bill for the remaining cost of the items a week later and be informed that what I had paid was a ‘deposit’ and that my items would be sent once I had paid the remaining amount. I emailed to cancel my order and received no reply but a notification to say that my order had been cancelled. Four weeks later I have still not been refunded the amount I paid. I have emailed and called several times with no response (despite the fact that I know emails must be checked due to them issuing the refund email in the first place). They have essentially stolen my money and called it a deposit despite me signing absolutely nothing to this effect and there being no terms to this effect made clear when using the code.

13 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

My Go To For Gifting

Absolutely wonderful collection of planet friendly, organic and super cute childrenswear and toys. My 'go to' for a gift bundle for a newborn whenever a friend is blessed with a baby! Yoga pants are a must for baby cholic and wind, of which they always have plenty :)

12 de agosto de 2022

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