Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

Ashley is a consummate professional and added immediate value and impact to my recruiting team. She got up to speed incredibly quickly, lightened the load of my overstressed recruiters, and has found... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very high quality VA's that charge by minute as opposed to by hour and are quite efficient with their time. Far exceeded my expectations; night and day compared to some lower end VA groups I had tried... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Time Etc have been brilliant to work with and the VA I was matched with has been fantastic. Professional, reliable and a huge help in taking pressure off my workload. Highly recommend.

A empresa respondeu

Classificada 5 em 5 estrelas

My VA knew Wix and Social media like the back of her hand, and it saved me so much time and stress. I cannot thank Time Etc enough for all the great things they did for me over the year!

A empresa respondeu

Informações sobre a empresa

  1. Serviços administrativos

Escrito pela empresa

Experienced Virtual Assistants by Sir Richard Branson's former assistant. Up to 90% more cost-effective than hiring full-time. U.S. and UK.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

259 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Monica is amazing

Monica is amazing. She is easy the communicate with. Gets tasks done efficiently. 5 star service.

11 de julho de 2022
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Resposta da Time Etc

Thanks so much for your review of Monica, that's great to hear!

Classificada 5 em 5 estrelas

This is a great company

This is a great company. They have great staff and great leadership!

23 de junho de 2022
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Resposta da Time Etc

Thanks so much for sharing your experience with Time etc

Classificada 5 em 5 estrelas

My VA has helped me and my team…

My VA has helped me and my team tremendously, from managing my calendar to doing research and assisting with powerpoint presentations.

16 de junho de 2022
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Resposta da Time Etc

I'm so pleased to hear your VA has made an impact for you and your team, thank you for sharing your experience!

Classificada 5 em 5 estrelas

Great Experience

I've been working with Deja for a few months now and its been a fantastic experience. Super efficient, pragmatic and just easy. Highly recommended.

6 de junho de 2022
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Resposta da Time Etc

Thanks for sharing your feedback on Deja, we really appreciate it!

Classificada 5 em 5 estrelas

Time has been amazing for me

Time has been amazing for me! I have Hyper Focus ADHD, and so I have soo many things I want to do and couldn’t keep up with the business side of things and time has taken it out of my hands and done all of it for me!

22 de maio de 2022
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Resposta da Time Etc

It's so great to hear the impact that your assistant and Time etc are having for you - thanks for taking the time to share your experience!

Classificada 5 em 5 estrelas

Been using Time Etc. for years now

I've been using Time Etc. for years. I'm a small business owner and it's taken me from feeling like I never have enough time and can't possibly do everything to getting my nights and weekends back. It takes practice to get good at delegating but it's worth the learning curve, and my VA's are so helpful and quick to respond.

20 de maio de 2022
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Resposta da Time Etc

Reviews like yours are why we do what we do! Thanks so much for sharing your experience - so pleased to hear that you've got your nights and weekends back!

Classificada 5 em 5 estrelas

Time Etc. is better than the rest!

I've worked with other VA companies before, but the ease of working with my Time Etc. VA far exceeds my previous experience. I really love my assistant and hope to work with her for a long time!

20 de maio de 2022
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Resposta da Time Etc

Thank you so much for your review - we're so pleased to hear about your experience with us!

Classificada 1 em 5 estrelas

Absolutely awful experience

I contacted time etc just under a month ago to be matched with a VA and prepaid over $1200. I was looking for a someone to handle basic tasks like calendar management and personal research tasks. The first VA they sent me had no experience but was otherwise okay. Decided to swap her out for someone more experienced. The second VA rescheduled our initial call twice and then didn't show up, didn't provide any explanation, and didn't respond to any emails. Got matched with another VA who didn't want to work on anything I needed help with.

I ended up going back to my first VA to ask for help because I was so frustrated at this point and she agreed but then completely ghosted me and has not responded to any emails or provided any work. Finally I escalated to time etc leadership explaining how terrible my experience has been I was and they assured me I'd be working with their best account manager and get the best VA. Again, the new match didn't show up to our call.

This is unacceptably bad. I contacted this service to help with a busy schedule and I have wasted countless hours with beyond suboptimal service. It's honestly baffling how they can't hire someone to show up to a call or respond to an email -- let alone do anything of value.

I spoke to a colleague who has worked with time etc before and they had a similar experience. I would not recommend this company to anyone.

9 de maio de 2022
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Resposta da Time Etc

Oh no! So sorry to hear about this experience. We're really keen to put things right for you - please email me at barnaby@timeetc.com so I can address this personally.

We've succesfully matched many thousands of clients to assistants over the years, but clearly in this case something has really gone wrong - and we haven't lived up to our normal high standard.

We're working on a number of improvements to ensure that this kind of experience can't happen in the future - particularly around making sure assistants are fully aware of any specialist client requirements ahead of agreeing to work together.

I'd love the opportunity to discuss this further with you so that we can learn from what went wrong and put things right.

Thanks,

Barnaby

Classificada 5 em 5 estrelas

One of the best customer experiences

I have experienced one of the best customer service experiences from Time. The staff are incredibly attentive and listen to understand how they can help you and your small business.

I will recommend them anytime.

27 de abril de 2022
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Resposta da Time Etc

Thank you so much for your review and for being a client of ours!

Classificada 5 em 5 estrelas

Gems I have found in assistants!

I can't explain how much having my assistants have saved me. It is so wonderful finding someone to support my business. And I absolutely love the fact that if it doesn't work - no hard feelings - move onto another assistant. That is hard because I don't like being the bad guy when relationships don't work! But I have found some real gems in working with Time Etc and love what the work they do!

30 de março de 2022
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Resposta da Time Etc

Thank you so much for your review - it means so much to us!

Classificada 5 em 5 estrelas

Very pleased!

Time Etc. found an extremely competent, friendly, and engaging assistant for me. She is truly a part of our team! It's been a month and they continue to be pro-active in making sure that our needs are being met.

28 de março de 2022
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Resposta da Time Etc

Thanks very much for your review - it's hugely appreciated by our team and your assistant too.

Classificada 5 em 5 estrelas

The assistant really took things off my…

The assistant really took things off my plate and made my life easier by jumping in and taking the initiative on tasks. It's such a relief to work with a quality resource!

28 de março de 2022
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Resposta da Time Etc

We appreciate your review - thank you!

Classificada 5 em 5 estrelas

World-class experience!

After reviewing several options, we chose Time Etc for our VA needs. It's an exceptional experience from the very first discovery call to the onboarding to assignment and follow up. If you are in the market for a VA, look no further. This is as good as it gets!

24 de março de 2022
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Resposta da Time Etc

Thank you so much for your review and for choosing Time etc!

Classificada 5 em 5 estrelas

I just began working with Time Etc

I just began working with Time Etc, and am already feeling the pressure lift off my shoulders!

17 de março de 2022
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Resposta da Time Etc

So pleased you're feeling the benefit of working with an assistant - many thanks for your review!

Classificada 5 em 5 estrelas

I've been working with Lisa Owen for…

I've been working with Lisa Owen for the past month and half, and she's been AMAZING. She's making my work life so much easier, and I love her responsiveness, great demeanor, and willingness to help me with anything I throw her way!

11 de março de 2022
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Resposta da Time Etc

Thank you very much for your review - great to hear Lisa is helping you so much!

Classificada 5 em 5 estrelas

Why Didn't I Do This Sooner?!

The moment after my initial consultation with Time Etc. I could feel that I made a good decision. I even slept better that night. TE sent me a perfectly tailored assistant and we have been off to the races ever since. I have been able to devote more time to cerebral pursuits while delegating tedious tasks to my TE assistant, who completes them flawlessly. I urge anyone and everyone to engage with TE for the betterment of their situation. TE's video tutorials and general support network are also very helpful to approach everything in an organized manner.

1 de março de 2022
Opinião espontânea

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