Ashley is a consummate professional and added immediate value and impact to my recruiting team. She got up to speed incredibly quickly, lightened the load of my overstressed recruiters, and has found... Ver mais
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Very high quality VA's that charge by minute as opposed to by hour and are quite efficient with their time. Far exceeded my expectations; night and day compared to some lower end VA groups I had tried... Ver mais
A empresa respondeu
Time Etc have been brilliant to work with and the VA I was matched with has been fantastic. Professional, reliable and a huge help in taking pressure off my workload. Highly recommend.
A empresa respondeu
My VA knew Wix and Social media like the back of her hand, and it saved me so much time and stress. I cannot thank Time Etc enough for all the great things they did for me over the year!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Experienced Virtual Assistants by Sir Richard Branson's former assistant. Up to 90% more cost-effective than hiring full-time. U.S. and UK.
Informações de contacto
Lyndon House, Hagley Road, B16 8PE, Birmingham, Reino Unido
- happiness@timeetc.com
- timeetc.com
4,9
Excelente
259 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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The folks at Time Etc
The folks at Time Etc. are very professional and genuinely care about your success while you’re being matched with a virtual assistant. The best part was they sent me a box of chocolate, which was totally surprising and thoughtful
28 de junho de 2025
Opinião espontânea
Resposta da Time Etc
Hi Cameron,
Thanks so much for sharing your thoughts here! We're really pleased to hear that the genuine care and professionalism of the team came through in your experience. And we're so glad you enjoyed the chocolates!
Thanks again for being with us, and we look forward to continuing to support you!
Louise,
Client Experience Manager
Above & Beyond
What this Company does well is that they go above & beyond in matching VA’s with a business’s needs …though… it might take 3-4 different tries within the matching process.
15 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi MB,
Thank you so much for your feedback - we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you felt we went above and beyond to match you with the right VA. While we always aim to get the perfect match right away, we know that sometimes it can take a few tries to find the ideal fit, and we’re glad you felt supported throughout that process.
Thanks again for sharing your thoughts with us!
Louise,
Client Experience Manager
Really good experience
Really good experience. Smooth onboarding process and lots of experienced assistants. Definitely recommend.
25 de junho de 2025
Opinião espontânea
Resposta da Time Etc
Hi Dominic,
Thanks so much for sharing your experience with us! We're so glad you enjoyed a smooth onboarding process and felt supported by our VAs, that's exactly what we want to hear! We appreciate your recommendation - thanks again!
Louise,
Client Experience Manager
My VA is a member of my team
My VA is a member of my team. She is invaluable. She consistently takes care of assigned tasks but also looks for ways to improve and shares value added suggestions to help our business. She really looks at my company as her employer.
25 de junho de 2025
Opinião espontânea
Resposta da Time Etc
Hi Amanda,
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear how invaluable your VA has become to your team - this is exactly what we strive for, and it’s wonderful to see it reflected so strongly in your experience. We truly appreciate you taking the time to share this - it means a lot, and thank you again!
Louise,
Client Experience Manager
Really appreciate their customer support!
I reached out to Lucy Dines to discuss changing my plan. I sent her an email and instead of just messaging me back she took the time to call me and go over the options I had. She wasn't pushy, and made me feel like I was in charge of what I wanted to do and was there to assist me in any way I needed. Really appreciate their customer support!
18 de junho de 2025
Opinião espontânea
Resposta da Time Etc
Hi Abbey,
Thank you so much for taking the time to share your experience!
We’re absolutely delighted to hear that Lucy was able to support you so thoughtfully - she was really happy to hear your kind words, too! We're really pleased she was able to listen and kindly suggest your available options, as this is exactly the service we aim to provide.
If there’s ever anything else we can help with, please don’t hesitate to get in touch - and thank you again!
Louise,
Client Experience Manager
Easy to use and continued support
The service is really easy to set up and use, from sign-up to hiring a VA. You have continued support from an account manager (thanks, Kim!) so if your VA isn't a good fit, or you need an additional VA, your account manager will help you to find the right person for your company, as Kim did with my current VA, Sabrina. The billing structure is simple and easy, allowing you to choose a package and add hours if needed, they will also warn you if you are running low on pre-paid hours. The only thing that could use some work is the platform itself, the video calling feature doesn't seem to work well (we use Teams instead), and it would be good to have a kanban style task organiser on the platform. But overall I would absolutely recommend TimeEtc for any business who needs an extra pair of hands!
11 de junho de 2025
Opinião espontânea
Resposta da Time Etc
Hi Kaya,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you found the setup process smooth and that Kim was able to support you in finding the right VA fit with Sabrina. It's great to know that our billing structure and ongoing support are working well for you, too.
We also really appreciate your suggestions regarding the platform. Your feedback about the video calling feature and the idea of a kanban-style task organizer are both incredibly valuable - we’re always looking for ways to improve, and insights like yours help us prioritize what matters most to our valued clients.
Thank you again for your recommendation and for being a part of the TimeEtc community!
Louise,
Client Experience Manager
Madison listens well and helps greatly
Madison listens well and helps greatly. No matter how I have felt, she was always there supporting me. She truly cares about my business. I am not just a number and her heart is visible. She has helped me greatly. I really love how she recommended for me to get a new VA because she saw that I deserved better. That was so wonderful to have someone that cared that much!
3 de junho de 2025
Opinião espontânea
Resposta da Time Etc
Hi Johanna,
Thank you so much for sharing this review! We're incredibly grateful to hear how much Madison’s support has meant to you - we're so glad her recommendation made a difference and that you felt genuinely supported and valued, and we'll be sure to pass this on to her! We really appreciate you being with us, and look forward to continuing to support you!
Louise,
Client Experience Manager
Kim is great!
Kim is great! I’ve had a wonderful experience with Time, Etc. Good people are helping to support me and my business every step of the way.
28 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Aimee,
Thank you so much for your kind feedback! We're thrilled to hear you've had such a positive experience and that Kim and the team have been able to support you and your business - we'll be sure to pass this on. We’re so glad to be supporting you and look forward to continuing to do so - thanks again!
Louise,
Client Experience Manager
Unmatched
Destiny has been a blessing to know and to work with! She is genuine, hardworking, intelligent, patient, and kind.
29 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Maggie,
Thank you so much for your kind words! We're so happy to hear how much you value working with Destiny - we know this will mean a lot to her! Thanks so much for your support.
Louise,
Client Experience Manager
Kim provides amazing customer service…
Kim provides amazing customer service and regularly checks in on how my experience is going. My VA is AMAZING and we've been working together for too many years to count at this point.
28 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Erica,
Thank you so much for your lovely feedback! We're thrilled to hear that Jennifer has been such a long-standing and valued support over the years - that's exactly what we hope for! And we're so glad Kim’s ongoing support has made a difference too! I know this will mean a lot to her.
We look forward to supporting you for many years to come!
Louise,
Client Experience Manager
Help you can rely on!!
We have worked with several people at Time, etc, and they have all been wonderful! Dedicated, personable and above all, articulate.
28 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Helen,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's wonderful to know they've brought dedication and clear communication to their work with you - that’s exactly what we aim for. We truly appreciate your feedback. Thanks again!
Louise,
Client Experience Manager
Get your life back with a Virtual PA from Time Etc
I have been using Time etc for about 18 months, and they have found me a number of great virtual assistants. I now have two that I use for different projects, with different skill-sets. They all have complementary capabilities to me, and can do things that I cant do. Time etc gives you a Client Happiness manager, and mine (Lucy) is amazing, she is in touch just often enough with check-ins, and makes it all work behind the scenes. The VAs help you to learn the difficult task of delegating so take the plunge and let your client happiness manager help you get your life back!
23 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Alex,
Thank you so much for your thoughtful feedback!
It’s fantastic to hear that you’ve found such a strong match with your VAs, and we’re especially glad to know Lucy has been such a positive support for you - she’s brilliant at what she does and will be so pleased to hear your kind words!
We understand delegating can definitely be a challenge at first, so it's great to know you’re now getting some well-deserved time back. Thanks again for sharing your experience!
Louise,
Client Experience Manager
Time Etc. + Kerri - You'll never regret it!
I use Time Etc both personally and professionally. I'd encourage everyone to do the same! It 100% saves you money and the finite precious resource of time. Plus unloads the cognitive burden of important things that not only you can do.
I wouldn't have gotten this far except for how great Kerri has made my experience at Time Etc. Her careful stewardship of my (quite small) contract has helped me and my co-founder be so much more productive. And given us a vision of even more productivity and well-being as we figure this out. Kerri generously and creatively solved issues of my own making. She's been instantly on top of all feedback I've given her - and has actively solicited it at every stage. She's helped increase my focus.
Most emails and calls stress me out. Those from Kerri always make things better. I feel so lucky.
22 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Jessica,
Thank you so much for your kind words and for taking the time to share your experience - it truly means a lot. We're thrilled to hear how much of a positive impact Time Etc has had for you both personally and professionally, and we'll be sure to share your wonderful comments with Kerri - she’ll be delighted to know the difference she's made.
We look forward to continuing to support you and your co-founder - we feel lucky to work with you both! Thank you again for your lovely words, and your recommendation!
Louise,
Client Experience Manager
A must have for business owners!
I have been working with a virtual assistant from Time, Etc for over a year and am loving it! My assistant takes some of the mundane and repeating tasks off my plate so I can focus on bigger things. She is always eager to help and she is a joy to work with! I did have some challenges in the beginning with my first assistant leaving the company after a few months, but everyone seems to be very high quality and now I'm happy to have an assistant who has been with them for almost 9 years and likely to stay long term. Also my representative Leah has been a great help when there have been transitions. Highly recommend!
17 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Justina,
Thank you so much for your kind words! It’s wonderful to hear that Susan has made such a positive difference and allowed you to focus on the bigger things. We’re so pleased that you’ve found a great long-term fit and that things are running smoothly now, and it's even better to know that Leah was a great help in easing those transitions. I’ll be sure to pass on your lovely feedback to both her and Susan!
We really appreciate your recommendation and look forward to continuing to support you.
Louise,
Client Experience Manager
The BEST VA Company with the BEST VAs
I've been using Time Etc for virtual assistant services, and my experience has been excellent. Raina, my VA, has been absolutely amazing—far exceeding the quality and reliability of any other VA I’ve worked with in the past. She's efficient, proactive, and truly understands how to support my business needs. Madison, my account manager, has also been fantastic—super responsive and helpful any time I’ve had questions. Time Etc as a company has made the entire process smooth and professional. Highly recommend to anyone looking for dependable, top-tier virtual assistance!
12 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Brian,
Wow, what a pleasure it was to read your review today! It truly means a lot to hear that your experience with Time etc has been such a positive one. We’re thrilled to know that Raina has exceeded your expectations, and equally pleased to hear that Madison has been a fantastic support - we'll certainly pass this on to both of them!
Thanks again for your kind words, and we look forward to continuing to support you!
Louise,
Client Experience Manager
Fantastic Experience
This company is fantastic. Very high quality personal assistance and client focused satisfaction. Time etc. was easy to work with - they checked in with me and made suggestions for how best to use my assistant's time. This has been the best decision and took so much off of my plate so that I could be free to focus on other things. Try it!
8 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Erica,
Thank you so much for your lovely feedback! We're so glad to hear that working with Time etc has made a real difference for you, and it's amazing to know you now have the time to work on the most important tasks - that's just what we're here for!
We truly appreciate your feedback - and your recommendation. Thanks again!
Louise,
Client Experience Manager
Cherita Makes my Life Easier
Time Etc has been a great help in my life. My assistant is Cherita, and she has been excellent at managing my schedule, keeping me on track with reminders, managing my emails, client communication, reports, and even personal things like vacation planning. She is proactive, has great suggestions for improving processes, and makes my workload feel more manageable. I appreciate her support and help, and I would recommend this service to anyone.
1 de maio de 2025
Opinião espontânea
Resposta da Time Etc
Hi Lisa,
Thank you so much for your kind words - it truly means a lot to hear how much of a positive impact Cherita has had on your day-to-day life! We'll be sure to pass this on to her.
We're so pleased that your workload is feeling more manageable, and we’re here whenever you need us. Thanks again for taking the time to share this - and for your recommendation!
Louise,
Client Experience Manager
Easy to use and AMAZING quality of…
Easy to use and AMAZING quality of people!!
27 de abril de 2025
Opinião espontânea
Resposta da Time Etc
Hi Gabe,
Thanks so much for sharing your feedback! We’re thrilled to hear that you’ve found the platform easy to use and that you’re impressed with the quality of our assistants - that means a lot to us! We appreciate your kind words and look forward to continuing to support you.
Louise,
Client Experience Manager
My experience with Time Etc has been…
My experience with Time Etc has been great. Madison matched me with a great partner in Camille as my assistant. I receive regular follow-ups from Madison, which is great. Camille has done some amazing work for me and is always willing to take on more assignments.
18 de abril de 2025
Opinião espontânea
Resposta da Time Etc
Hi Oletha,
Thank you so much for your lovely feedback! We're so pleased to hear that your experience with Time etc has been a great one. It’s wonderful to know that Camille has been such a valuable support to you and that Madison’s regular check-ins have helped everything run smoothly.
We’re truly grateful to be working with you and look forward to continuing to support you. If there’s ever anything more we can do, please don’t hesitate to reach out!
Louise,
Client Experience Manager
Time Etc. - worth every penny and more!!
Time Etc. is worth every penny. They matched me with a truly AWESOME assistant, Andrea, who has greatly surpassed my expectations, and Leah, my Client Happiness Agent, works diligently to follow-up with me to ensure that all is working well and ask if there is anything incremental they can provide. I highly recommend Time Etc.
16 de abril de 2025
Opinião espontânea
Resposta da Time Etc
Hi Donzel,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Andrea has exceeded your expectations, and it’s wonderful to know that Leah’s support has made a difference along the way, too.
We’re grateful to have the opportunity to support you and really appreciate your recommendation. If there’s ever anything more we can do, we’re always here and happy to help!
Louise,
Client Experience Manager
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