Roger came round to service lift found no grease on track and fitted new wheels as bumping also bottom hinge banging put damper on. Done a excellent job stair lift working a lot better 🌟🌟🌟🌟🌟
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Leia as opiniões dos outros
Chis from TKE has done a brilliant job installing the Stair Lift. He’s explained everything as he went along which was very reassuring. My stairs are not easy. They are spiral on 3 floors and are n... Ver mais
A empresa respondeu
The two engineers arrived on time and were very friendly and helpful. The stair lift was fitted without fuss ( or mess!) and I was given helpful instructions.... and a couple of rides,,,, to show me... Ver mais
A empresa respondeu
Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... Ver mais
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Informações sobre a empresa
Recommend us to a friend and receive a thank you from us.
Refer a friend for a £100 gift card.
Recommend us to a friend
and receive a thank you from us for your recommendation. You will receive a £100 voucher of your choice* and the person you have recommended us to will receive up to £200 discount if they decide to buy. Contact us today to find out more.
Informações de contacto
Eagle Court, De Havilland Ave, Preston Farm Industrial Estate, TS18 3TB, Stockton-on-Tees, Reino Unido
- 0800 783 9551
- contactcentre.homesolutions.uk@tkelevator.com
- tke-homesolutions.co.uk
4,7
Excelente
170 opiniões
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very helpful ,friendly service prompt…
very helpful ,friendly service prompt delivery and installation
1 de fevereiro de 2024
Resposta da TKE Home Solutions UK
We're delighted to hear about your positive experience. Thank you for choosing us and for taking the time to leave your feedback!
TK Home Solutions UK
Excellent service
Excellent service. From the intitial consultation with Jack who explained every option carefully and thoroughly (a credit to your team) to the installation itself. Stress and mess free. The product itself fit where others couldn't and has the look and performance of the quality product that it is.
1 de dezembro de 2023
Resposta da TKE Home Solutions UK
Thank you so much for your positive review. We're thrilled to hear that you had an excellent experience from start to finish. Jack will be delighted to hear your kind words about his consultation skills.
We're pleased that our product met your expectations both in fit and performance. Thank you for choosing us!
TK Home Solutions UK
Very professional
Very professional. Fitted in 10 days . Maintenance very expensive.
12 de abril de 2024
Resposta da TKE Home Solutions UK
Thank you for your feedback. We're glad to hear that you found our service professional and that we were able to install the stairlift promptly.
We understand your concern regarding maintenance costs, and we'll take your feedback into consideration as we strive to improve our offerings. Thank you for choosing us for your stairlift needs.
TK Home Solutions UK
A Good choice of stair lift
A little nervous when first using the stair lift but I quickly gained confidence.
The installation only took a few hours and was carried out by just one person. Everything was explained clearly and a handbook provided that explained everything.
Glad we choose TK Home Solutions UK
8 de fevereiro de 2024
Resposta da TKE Home Solutions UK
Thank you for your positive feedback. We're thrilled to hear that you quickly gained confidence using our stairlift and that the installation process was smooth and informative.
Your satisfaction and safety are our top priorities. We're grateful you chose us and we're here for you every step of the way!
TK Home Solutions UK
I notice that 'Which Magazine' were…
I notice that 'Which Magazine' were unable to recommend you as the best for a technical reason which I forget. However I an very pleased with how very lightly your installation impacts on my staircases! Also I have found your responses to emergency calls to be as good as I could possibly expect,
13 de dezembro de 2023
Resposta da TKE Home Solutions UK
Thank you for taking the time to share your experience. We appreciate your feedback, and we are glad to hear we've met your expectations!
TK Home Solutions UK
TK are a pleasant company to deal with…
TK are a pleasant company to deal with and the stair lift is good to use except for it's annoying feature of stopping-like the duke of york- halfway up to allow the hinge to fold up. It is frustrating to have to wait whilst this takes place. I see no reason why the chair could not continue to move at the same time. Also the seat belt is on a go-slow where retraction is concerned. Still the engineer will be out for its yearly maintenance and I'll mention it then. It's still safe and saves me the problem of climbing the stairs. Overall good and a good investment.
19 de abril de 2024
Resposta da TKE Home Solutions UK
Thank you for your feedback, we are pleased to hear that the stairlift has been a helpful investment for you. We're sorry to hear about the inconvenience caused by the stopping feature halfway up and the slow retraction of the seat belt.
Your feedback is valuable to us, and we'll certainly pass this along to our engineering team for further evaluation.
If you have any additional concerns or questions, please feel free to reach out to us. Thank you for your understanding and for allowing us to assist you with your mobility needs.
TK Home Solutions UK
Resposta da TKE Home Solutions UK
Thank you for your positive review. We're pleased to hear that you would recommend us to family and friends!
TK Home Solutions UK
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