TKEES Opiniões 127

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Unfortunately, my original order got lost in transit. The Tkees customer service team went above and beyond to quickly resolved this issue. I will definitely be purchasing from Tkees again. Their prod... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Exchange process for a different product is very confusing and when I asked for clarification the response repeated everything I said I already tried. Not very personal...felt like an AI response tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Firstly, these sandals are literally so comfortable. I'm weird about my feet in open toed or sandal shoes and these are so perfect! Pricey but well worth it. Loved them so much, I purchased another... Ver mais

Classificada 5 em 5 estrelas

This company gives you a wide variety of sandals and shoes for the summer at great prices. Their shoes are durable, comfortable and long lasting. I love the variety of colors and own several pairs of... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de calçado
  3. Grossista de calçado

Escrito pela empresa

TKEES makes women’s footwear that looks simple, feels amazing, and somehow goes with everything. Known for our minimalist leather flip-flops and sandals, each pair is designed to be effortless, timeless, and a little addictive. We focus on comfort, beautiful materials, and clean design. Creating everyday essentials you’ll reach for again… and again.

Our promise to you

Escrito pela empresa

We're committed to our customers
We want you to love your TKEES. Like, really love them. If the fit isn’t quite right, no stress. Exchanges are on us (yes, worldwide). And every pair comes with a one-year warranty, because we stand behind our sandals almost as much as you’ll stand in them.

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

It was OK

It was OK. Disappointed in the quality of the TKEES that I ordered. This will be my last time purchasing TKEES.

8 de abril de 2026
Classificada 5 em 5 estrelas

Pricey but SO worth it!

Firstly, these sandals are literally so comfortable. I'm weird about my feet in open toed or sandal shoes and these are so perfect! Pricey but well worth it. Loved them so much, I purchased another pair!

24 de março de 2026
Classificada 5 em 5 estrelas

Great customer service

Hi there,

I wanted to share my recent experience and say thank you. I purchased two pairs of shoes and absolutely loved them. However, the platform flip flops were unfortunately very uncomfortable—I wore them for about three hours and couldn’t continue because they were too painful. I wear flip flops all the time, including heeled styles, so this was surprising and felt like more of a design issue for me.

When I reached out to customer service, I was initially told that since I had worn them, there wasn’t much that could be done, which I understood. I was planning to donate them. However, shortly after, I received a gift card, which I truly appreciated.

I used it to purchase another pair that I love, and I just wanted to say thank you for making that right. It really means a lot, and I will definitely continue shopping with you in the future.

Thank you again for your kindness and great service!

31 de março de 2026
Classificada 5 em 5 estrelas

Exceptional Customer Service

Unfortunately, my original order got lost in transit. The Tkees customer service team went above and beyond to quickly resolved this issue. I will definitely be purchasing from Tkees again. Their products are well made and so comfortable. The sleeper bags are going to come in so handy when I’m traveling.

3 de março de 2026
logótipo da TKEES

Resposta da TKEES

Hi Lorraine,

Our customer support team has reached out to you privately, but in the meantime, we have issued a full refund of your missing parcel. Thank you!

Classificada 2 em 5 estrelas

Exchange process for a different…

Exchange process for a different product is very confusing and when I asked for clarification the response repeated everything I said I already tried. Not very personal...felt like an AI response that didn't actually help me at all. Frustrating to have to ask 3 times and get no help. The product isn't worth the trouble quite honestly.

26 de março de 2026
logótipo da TKEES

Resposta da TKEES

I’m sorry about this. That’s not the experience we want.

I went through the same exchange flow using the links you received, and it didn’t work for me either. It’s not clear, and it should be.

The team will redesign the exchange process so it’s simple and works the first time.

Thanks for your patience and for calling this out. We’ll do better on your next one.

Classificada 5 em 5 estrelas

Best Place For Shoes

This company gives you a wide variety of sandals and shoes for the summer at great prices. Their shoes are durable, comfortable and long lasting. I love the variety of colors and own several pairs of sandals. Always reliable and fast shipping.

25 de março de 2026
logótipo da TKEES

Resposta da TKEES

We are blushing. Thank you for the kind words.

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