Good dvd production of events. The only difficulty is that there are no subtitles on DVD. Some groups of words, etc. I could not make sense of. Disappointed. The BBC Broadcast had them, really helped... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
What a great experience! Website easy to navigate and order what I wanted, exclusive items are always a bonus for the "ooo" factor, prices are reasonable and postage cost and service is also good valu... Ver mais
A empresa respondeu
Dekivered within time frame submitted by company. Item was as described on the webpage. Professionaaly pack with no risk of damage to product. Will definetly order fro Townsend Music again
A empresa respondeu
I have been purchasing music from Townsend Music for many years now and have always been impressed by the quality and value they offer. I preordered the Van Morrison vinyl in early March. I wanted to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Bringing music fans exclusive, limited edition and signed releases, plus much much more!
Informações de contacto
Great Harwood, Reino Unido
- customerservice@tmstor.es
- tmstor.es
4,5
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
all good!
all good, records shipped on time, arrived quickly, very secure packaging, audiophile edition sounds amazing, very happy with the purchase, well recommended, thank you!
28 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Lukasz,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
Very reliable and prompt with delivery.
Very reliable and prompt with delivery.
They have a great range of records at attractive prices and deserve to be better known.
27 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Andrew,
Thank you for this amazing review!
We pride ourselves on our wide range of products, including Vinyl, as well as many Exclusive items. It's always worth keeping an eye on our store for the latest releases, or sign up to our Mailing List to stay regularly updated!
Thanks again for taking the time to pass on your comments.
Regards,
TM Stores
Great signed CD offer
Great signed CD offer. Had email confirmation straight away of purchase and was kept updated on release and delivery.
31 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi William,
Thank you for this 5-star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Have a great day.
Regards,
TM Stores
The Album has arrived fine
The Album has arrived fine, was just missing emails and communication as to what is happening and how long ahead the pre-order was for etc.
20 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Mark,
Thank you for your review.
I am so glad to hear your order arrived on time. In relation to the communication, we always send a dispatch email when the order leaves us and this information can also be viewed in your online account on our store. If you'd like to get in touch with our Customer Service Team, they will be more than happy to confirm the date and time the email was sent to you.
Thank you and have a good day.
TM Stores
Excellent
All good with my order.Kept informed.Well packed and arrived on time intact.Have used Townsend Music on numerous occasions and never had any problems.
20 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi John,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
Great service
My CD arrived on time and well packaged. Very easy to order and pay on line.
16 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
Preordered jayne mcdonald new disc…
Preordered jayne mcdonald new disc arrived on time no problem well pleased 😀
20 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi,
Thank you for the great review!
Great to hear our order arrived at your location all safely with the amazing work our team do to package these.
Thank you again for these kind words.
Regards,
TM Stores
Tyketto CD Closer to The Sun
The CD arrived spot on time and was well wrapped. Packaging was not OTT as it fit through my letter box
19 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Nick,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Regards,
TM Stores
Easy to order,it was pre-order,good…
Easy to order,it was pre-order,good price,and let me know when c.d would arrive which it did on expected date!
20 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi, Susan
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Kind Regards,
TM Stores
Very speedy delivery of preordered CD…
Very speedy delivery of preordered CD following release date. In fact, couldn't have been any faster. Well packaged. Bang on. (Experience date is date of review, not date of receipt).
29 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Adrian,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Regards,
TM Stores
Delivered promptly and on time
Delivered promptly and on time. Thats everthing you can ask for. Always a great service from Townsend Music.
21 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Tony,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
THE ONLY PLACE TO GO
Honest people offering genuine items at a reasonable price.
The only place to go to purchase your favourite idol’s merchandise.
Packed with care and updates on orders.
Never had a problem. Excellent service.
30 de janeiro de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hello
Thanks for such a great review!
We love hearing such positive comments about the products and service we provide, and I'm sure we'll have some more items that might take your fancy coming soon, so keep a check on our store for the latest products!
Regards,
TM Stores
Resposta da Townsend Music Ltd
Hi Helen,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
not the best i order 12 weeks a go and…
not the best i order 12 weeks a go and still a thing as not come and can bot get hols of them
28 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Stephen,
Thanks for providing these comments. Our Customer Service Team have reached out to you directly via email to offer assistance with your purchase and are waiting for your reply.
For reference, our team can be contacted by replying to your Order Confirmation email, using the Contact Form on our Help & Contact section of the website, via Social Media, or by Phone.
We look forward to hearing from you soon so we can sort out any issues you've been facing.
Regards,
TM Stores
Resposta da Townsend Music Ltd
Hi Richard,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
I was very happy with my purchase
I was very happy with my purchase
28 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Margaret,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
Ordered months ago and delivered on…
Ordered months ago and delivered on time when the album was released
21 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi,
Thank you for the great review!
Great to hear our order arrived at your location all safely with the amazing work our team do to package these.
Thank you again for these kind words.
Regards,
TM Stores
Great service
Great service, received cd at estimated time. Brilliant. Really pleased.
20 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi,
Thank you for your 5 star review!
We are so glad to hear you were happy with the service provided to you by our Customer Service Team!
Regards,
TM Stores
Very well packaged item ,came on day of…
Very well packaged item ,came on day of release, regularly pre order from Townsend and most times they are spot on, on rare occasion when a problem as occurred it has been sorted quickly and efficiently in a professional and friendly manner.
13 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi Andrew,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
I pre-ordered.
I pre-ordered Yonaka's new CD and a t shirt. They arrived on time and in good condition.
14 de março de 2026
Opinião espontânea
Resposta da Townsend Music Ltd
Hi,
Thank you for the great review!
Great to hear our orders arrive at your location all safely with the amazing work our team do to package these.
Thank you again for these kind words.
Regards,
TM Stores
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