Bought a pair of shoes months ago aparently they got lost in the post and never turned up still waiting for a refund I would not order from this company at all don’t reply to emails and you can’t cal... Ver mais
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Leia as opiniões dos outros
Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased... Ver mais
Great trainers for a great price (£5 cheaper than everywhere else I looked) also the stock levels are second to none- the TN's I got were sold out pretty much everywhere I looked in my size but got th... Ver mais
Brilliant service. Trusted and reliable. Bought and sold shoes to and from these guys at a fair price every time and I cannot fault them one bit. Fast to respond to questions & queries, all round... Ver mais
Informações sobre a empresa
Escrito pela empresa
Online supplier of authentic, exclusive footwear and streetwear. Shop a range of authentic in stock Nike Air Max Plus products. UK express delivery with hassle-free returns and exchanges. Buy Now Pay Later With Klarna.
Informações de contacto
Reino Unido
- info@tntown.co.uk
- tntown.co.uk
3,5
Aceitável
268 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service - very efficient delivery quick fast- and the trainers spot on exactly as described… 5 stars from me highly recommend this company 👍🏻
19 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi Tony,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
I’ve not ordered yet are these real…
I’ve not ordered yet are these real tns? Like is this a real business or fake stuff?
20 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi,
Thanks for your review.
We’re a registered LTD company and take pride in operating as a genuine and trustworthy business. All products sold on Tn Town are 100% authentic and original.
We understand that buying online for the first time can raise questions, so if you have any concerns or would like more information, please feel free to contact us directly — we’d be more than happy to help.
Kind regards,
Tn Town Customer Service
Best selection online for a reasonable…
Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased from nike or footlocker they would sort the issue with refund or discount and they ain't a small amount of money.
17 de abril de 2026
Opinião espontânea
Item was easy to order
Item was easy to order. The product is spot on, it was delivered on time and well packed
10 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Black tns green tick
Got a pair of black tns green tick , very uncomfortable , not like all the other tns I’ve had over the last 20 odd years , I’ve had them 3 weeks and only worn them 5 times , and the toes have come unstuck on both trainers and falling apart , I emailed pictures and they said sorry we won’t help you. Coast me 190 pounds definitely will not be using this site ever again I’ll stick with Nike direct , these are being mad cheap and cheerful
10 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Shane,
As stated in our terms & conditions which were accepted at checkout, Tn Town is only the reseller, not the manufacturer and therefore unable to hold any responsibility for the performance, durability or longevity of the products sold once used.
Kind regards,
Tn Town Customer Service
As allways im very nervous buying for…
As allways im very nervous buying for the 1st time but highly recommend grate quality and 100% real and thats the main thing will be buying from u again in the future
7 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi Ross,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Order #10916 bought a pair of tns have…
Order #10916 bought a pair of tns have emailed a few times and still heard nothing back from them quality was no were near what I expected shoe was cover in glue the 5 holes underneath one hole was blank with no colouring underneath not even sure they are real
7 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi Aaron,
Thank you for your review.
We’re sorry to hear that you’re unhappy with your experience. We would like to clarify that your initial email was received on April 7th at 7:42pm, and we responded the following day on April 8th at 3:22pm .
While we always aim to reply as quickly as possible, this falls well within a reasonable response timeframe, and we kindly ask that adequate time is allowed for a response before concluding that support has not been provided.
Regarding your concerns about authenticity, please be assured that we are a registered LTD company here in the UK and do not sell counterfeit goods. All products sold by Tn Town are 100% authentic, including the items you purchased.
Kind regards,
Tn Town Customer Service
Great site with a lot of gems
Great site with a lot of gems
Very pleasant customer service
Trainers arrived quicker then expected and better then expected! 10/10
7 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi Ricky,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
very quick delivery and extremely happy…
very quick delivery and extremely happy with the quality of the TNs 😁😁😁😁
7 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi Jason,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Not received order after a full week
Not received order after a full week. No updates, no contact no nothing.
Terrible service
2 de abril de 2026
Opinião espontânea
Resposta da Tn Town
Hi Kafil,
Your order was placed on March 27th using our standard shipping service (2–5 working days) and was dispatched promptly. The tracking number (TN098988405GB) with Royal Mail shows that your parcel is due for delivery today (April 4th).
This remains within the expected delivery timeframe, particularly with the recent bank holiday (Good Friday), which is not classed as a working day.
All tracking details and updates were automatically sent to the email address provided at checkout, and delivery progress has been available via Royal Mail throughout.
We kindly ask that you allow the delivery to be completed within the stated timeframe (2-5 working days) before leaving feedback suggesting a lack of updates or contact, as this is not accurate in this case.
Kind regards,
Tn Town Customer Service
Great seller
Great seller, everything authentic, even better guy
30 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Dylan,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Avoid this company at all costs
Order number #10504. I see you managed to respond to the review. I was issued a refund following escalating the matter with my bank.
Avoid this company at all costs. Communication is extremely poor, and their customer service is unacceptable.
I had to request a return due to unexpected financial circumstances, but customer service claimed my request was outside the 14-day return window. Not only was their response significantly delayed, but it was also incorrect. I pointed this out and clearly stated that I would be returning the product.
After sending the item back, I followed up multiple times via email to confirm receipt and request my refund. Every single email was ignored. In the end, I had to involve my bank to recover the funds.
This experience was frustrating and disappointing from start to finish. I will not be using this company again.
16 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Danielle,
Thanks for providing us with your order number.
We're sorry to hear that you felt unhappy with your experience, however we would like to clarify a few things for accuracy.
Your return was delivered back to us on March 16th & a full refund was processed on March 23rd. This is well within the 14 day timeframe required under UK consumer regulations.
All returns are subject to inspection upon arrival, which can take a few working days depending on volume. As a small business, we always aim to process these as quickly as possible whilst ensuring everything is handled correctly. We can also confirm that we did not receive any notification from your bank regarding this order & the full refund was issued directly by us once your return had been received & processed on March 23rd.
Kind regards,
Tn Town Customer Service
Brilliant I will be returning 😀
Brilliant I will be returning 😀
29 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Craig,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
My trainers have come with bad stitching
My trainers have come with bad stitching n they look fake my aqua greens tns have white stichhing coming thru the black shoe i have sent and emal id like either a refund or another pair of trainers sent out
24 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Alfie,
As explained via email, our team reviewed the photos you sent across. The area highlighted is consistent with the mesh material used on newer Nike Air Max Plus releases & is not a manufacturing fault.
Additionally, the trainers appeared to have been worn. As outlined in our returns policy, we're unable to offer a refund or replacement on items that have been used & are no longer in their original condition.
All items sold on Tn Town are 100% authentic.
Kind regards,
Tn Town Customer Service
Only 3 pairs deep but definitely coming…
Only 3 pairs deep but definitely coming back🔥🤑
23 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Excellent service really recommended
Excellent service really recommended, As for the reviews trying to say their products are fake just disregard them I have owned enough pairs of tn's to know a fake product when I see it and these tn's I purchased are not fake. I will definitely be placing future orders.
6 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Jordan,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Absolutely chuffed to bits with my…
Absolutely chuffed to bits with my trainers top quality only downfall was my parcel going up and down the country to 3 different sorting offices and passing my twice address in the process.
Other than that will 100% be ordering more .
8 de março de 2026
Opinião espontânea
Resposta da Tn Town
Hi Leigh,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Shoelace was shocking and full of glue…
Shoelace was shocking and full of glue on the side wouldn’t know they was real!
21 de janeiro de 2026
Opinião espontânea
Resposta da Tn Town
Hi John,
We are a registered LTD company here in the UK, and it is strictly illegal to sell fake / counterfeit goods. All products sold on Tn Town are 100% authentic and original — including your order.
Due to the nature goods (footwear), minor cosmetic glue marks can occasionally be present on the shoelaces of authentic products and do not indicate inauthenticity.
Kind regards,
Tn Town Customer Service
Eastside Golf TN's
Purchased the Eastside Golf TN's on Tuesday, arrived on Thursday, in extra secure packaging to protect the box too. Excellent service & I will certainly be a returning customer. Highly recommend to anyone who is apprehensive!
15 de janeiro de 2026
Opinião espontânea
No reply on the email for return…
No reply on the email for return request.
10 de janeiro de 2026
Opinião espontânea
Resposta da Tn Town
Hi Rishab,
As explained via email, you attempted return fraud for this order by attempting to send back a different pair to the one you received.
Given the above, we will no longer engage / process a return request for a customer clearly attempting return fraud. We take fraudulent return attempts extremely seriously and all correspondence and evidence has been fully documented.
Regards,
Tn Town Customer Service
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