Ordered a knife rack two weeks ago, the item was meant to ship 2 days after ordering and still nothing from them. A useless chat bot and unresponsive customer service from a real person. Actu... Ver mais
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Leia as opiniões dos outros
Similar to everyone else, absolutely no customer service support, phone number goes to answer machine, emails are not responded to. I ordered 2x2 products and only 1 of each arrived. Completely... Ver mais
Bought the Santoku along with a honing rod and a few other accessories. What a fabulous knife, perfectly weighted and cuts effortlessly. Had a tiny issue when ordering but called up and Bert sorted it... Ver mais
I've had my TOG knives for approximately ten years now. They are still the best thing I've ever bought or invested in. The weight, sharpness and balance of the knives is just outstanding. They make... Ver mais
Informações sobre a empresa
Escrito pela empresa
TOG kitchen knives are designed in Britain and made in Japan. Each blade is forged from layers of steel and antimicrobial copper by skilled craftsmen in Seki, the Samurai sword capital of the world.
Informações de contacto
Unit 30 Park Royal Metro Centre, Britannia Way, NW10 7PA, London, Reino Unido
- 0117 2760273
- customerservices@togknives.com
- togknives.com
3,0
Aceitável
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Excellent service even better knife
1 de dezembro de 2022
Brilliant products and great service
16 de novembro de 2022
It is a lot of money for a pen knife.
It is a lot of money for a pen knife.
Cheaper alternatives out there
25 de novembro de 2022
Superb knives a pleasure to use
Superb knives a pleasure to use. they are works of art.
1 de dezembro de 2022
Quality Higonokami knife
Great knife. A simple sharp and sturdy build, like a cleaver crossed with a penknife. Personally use it for cutting plug tobacco and it does the job perfectly.
29 de novembro de 2022
Very happy with the knife
Very happy with the knife, and helpful service on the phone regarding delivery.
24 de novembro de 2022
Higonokami Cassic
I was fortunate enough to spend sometime in Japan several years ago and picked up one of these style of knives. I loved it and used it constantly but I needed a replacement so went to TOG. I am very happy with the product. Very well made and I look forward to using it. Delivery was spot on, TOG were great and communicated clearly. Would highly recommend. Seriously looking at the rest of their range now.
30 de novembro de 2022
Fast delivery great communication very…
Fast delivery great communication very satisfied with the product
25 de novembro de 2022
Top company to purchase from
Was really easy to order from here and couldn't be more happy with the product that i got from here. Will be definitely dealing with them again.
17 de novembro de 2022
Quick and efficient service
Quick and efficient service
Good communications
And above all, great knives.
18 de novembro de 2022
Product itself is great
Product itself is great, but a bit pricey for what you get. The issue was with the delivery. It was delivered to the wrong address, even though the correct address was on the order. I did get it eventually though
17 de novembro de 2022
Knife is brilliant
Knife is brilliant, the edges were a bit uneven! Only compliant would be that the box it comes in is very cheap and flimsy, I’d of thought for a knife at such a price it would’ve came in a hard box!
22 de novembro de 2022
Great knife but supplied BLUNT!
Don't get me wrong the knife looks great and the main reasons I bought it was to have a handy knife for work purposes and also a knife made of good steel to practice sharpening. Having said that, this knife was completely blunt on delivery, and I mean blunt. Also a small detail the hinge seems a bit stiff but I'm sure over time this will loosen. Overall a good knife but very disappointed it was supplied blunt
10 de novembro de 2022
Exquisite Product
Very transparent process, high quality products. Was a little caught off guard by shipping time and cost, however, it was all made very clear.
14 de novembro de 2022
Perfect little knife
Perfect little knife, beautifully made. Just what I needed
14 de novembro de 2022
Perfection
Simple process and absolute perfect, nothing close to a negative to say
9 de novembro de 2022
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