Tolley Badges Opiniões 

1310
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very helpful in tracking previous orders, and sending details and quotes for a remake 3 years since last one! Prompt attention and well packed for delivery too. Recommend them

A empresa respondeu

Classificada 5 em 5 estrelas

Always the personal touch - can discuss orders by phone for those of us not technically minded and always make deadline - thanks very much gang....

A empresa respondeu

Classificada 5 em 5 estrelas

Tolley Badges is our "go to" for any badge order - excellent communication and smooth ordering process every time, whether a repeat order or a new request. Carole is super efficient in helping with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly and helpful advice. Always kept my in the loop regarding manufacture and delivery. Fantastic quality of woven badges with a great design.

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos promocionais

Informação fornecida por diversas fontes externas

Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(1310)

194 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top notch service from Tolley Badges…

Top notch service from Tolley Badges yet again! Fantastic badges at a great price with awesome customer service!
Thankyou 😀

18 de maio de 2026
logótipo da Tolley Badges

Resposta da Tolley Badges

Thank you so much Andy for your lovely feedback and order with us. It is always a pleasure as always :)

Classificada 5 em 5 estrelas

Helpful and instructive all the way…

Helpful and instructive all the way through process. Getting samples helped us to make our decision.

2 de junho de 2026
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Resposta da Tolley Badges

Thank you so much for your kind and informative feedback. It was a pleasure producing your order.

Classificada 5 em 5 estrelas

Thank you Tolley

Thank you Tolley, you always deliver on what is wanted and needed, quality and cost are always important, and you deliver every time!

27 de maio de 2026
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Resposta da Tolley Badges

Thank you so much for your really lovely review. It is always a pleasure being of service. Thank you for your orders with us.

Classificada 5 em 5 estrelas

Great company to work with.

Dealt with this company on a number of occasions, and can't the process from start to getting the badges.

27 de maio de 2026
logótipo da Tolley Badges

Resposta da Tolley Badges

Thank you for your great rating Kevin and order with us :) I think there is a word missing in your review? Thanks again :)

Classificada 5 em 5 estrelas

Good design service

Good design service. good value .delivered
On time
All round excellent service

18 de maio de 2026
logótipo da Tolley Badges

Resposta da Tolley Badges

Thank you for your great feedback and order with us. :)

Classificada 5 em 5 estrelas

Great Guide camp badges

Excellent advice, support, products and delivery. Respond really quickly to queries.

12 de maio de 2026
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Resposta da Tolley Badges

Thank you so much for your lovely review and order with us.

Classificada 5 em 5 estrelas

Always great customer service and…

Always great customer service and excellent product.
Wouldn't use any other company for badges.

12 de maio de 2026
logótipo da Tolley Badges

Resposta da Tolley Badges

Thank you Sue. It is always a pleasure being of service. Thank you for your constant loyal orders with us.

Classificada 5 em 5 estrelas

Highly recommended

They get to know their regular customers and treat them like friends. Maybe not the cheapest, but the service is excellent, they are really helpful too and you end up with quality badges.

12 de maio de 2026
logótipo da Tolley Badges

Resposta da Tolley Badges

Thank you so much for your lovely review. It is always a pleasure producing your badges for your and being in contact over many many years. Thanks again ❤

Classificada 1 em 5 estrelas

I do not recommend

Unfortunately despite having placed two previous orders which were excellent, we placed an order for some inportant badges and they arrived different to the approved design. One of colours were so far from what was agreed that the badge was completely washed out. Unfortunately the customer service at this point also left a lot to be desired. For this reason I would not recommend tolley badges 😔

11 de maio de 2026
logótipo da Tolley Badges

Resposta da Tolley Badges

Thank you for taking the time to leave your feedback.

We are naturally very disappointed to hear that this latest order did not meet your expectations, particularly after the success of your previous two orders with us.

As discussed during our correspondence, the badges were produced based on the approved artwork provided prior to manufacture. We do advise customers during the approval process that colours can vary from screen to screen and between artwork and final production unless specific Pantone references or physical samples are supplied for exact matching purposes. Without a Pantone reference, we can only colour-match as closely as possible to the artwork visible on our production screens. During our discussions, you also confirmed that you were not trying to match a specific colour and that a range of yellow shades would have been acceptable provided they were reasonably close to the approved artwork.

That said, we fully appreciate that you were unhappy with the final appearance of the yellow thread used on this occasion. Whilst we respectfully maintained our position regarding the production process followed, we did still work with you to reach a mutually agreed resolution in recognition of your concerns and previous custom.

We are sorry that you feel dissatisfied with both the product and the service received, as this is never the experience we aim to provide.

We genuinely appreciate your previous support and recommendations, and we wish you and your scout group all the very best moving forward.

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