I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.
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Leia as opiniões dos outros
Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... Ver mais
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I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... Ver mais
A empresa respondeu
I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.
Informações de contacto
148 Watling Street, NN12 6DB, Towester, Reino Unido
- sales@tomolivernutrition.com
- tomolivernutrition.com
3,2
Aceitável
481 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Tom Oliver Nutrition
Dear Mandy,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
It took 15 days to be delivered from UK…
It took 15 days to be delivered from UK to Malta. Still thanks.
7 de janeiro de 2022
Resposta da Tom Oliver Nutrition
Dear Edwin,
Many thanks for the feedback. Although we resolved this on email, we wanted to thank you for your understanding. Pleased we managed to resolve this issue and thanks again for your custom.
Kind regards,
Tom Oliver Nutrition
Very prompt delivery and in very good…
Very prompt delivery and in very good condition 👍🏻
30 de dezembro de 2021
Resposta da Tom Oliver Nutrition
Dear Jennifer,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
Great service
22 de dezembro de 2021
Resposta da Tom Oliver Nutrition
Dear Des,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
5 ⭐️ Every time
I accidentally posted a review with one star yesterday! I meant to put 5 of course. Really happy with my subscription which I’ve recently had delivered.
20 de dezembro de 2021
Opinião espontânea
Resposta da Tom Oliver Nutrition
Dear Clair,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
Always top notch!
19 de dezembro de 2021
Resposta da Tom Oliver Nutrition
Hi Clair, We really appreciate your email and no worries at all, we know this review was an error.
Thanks so much again,
Tom Oliver Nutrition
I ordered two protein powders (Banana &…
I ordered two protein powders (Banana & Vanilla) which are both delicious and have much better texture than you get elsewhere. Deliveries normally arrive in a day or two. However, on this occasion, nothing had arrived after a week, and when i checked my account, it said the order had been fulfilled. On contacting them (via email, as no phone number available), i got a reply back on Monday/Tuesday to say my email went in their junk folder (pretty poor, if this is the only method of communication). Anyhow, it turns out that the Vanilla flavour was out of stock and they had tried to contact me I did ask which method of contact this was (phone, email etc) but never got a response on this. I then suggested they deliver the Banana flavour now, while waiting for the Vanilla flavour, which they have since delivered.
I know there have been delays with delivery etc, my main area of concern was the communication (or lack of). I will put this down as a one off (for the time being) as I do like the product and haven't had such issues in the past.
9 de dezembro de 2021
Resposta da Tom Oliver Nutrition
Dear Vikas,
Firstly, we do apologise for your experience, as you can see from previous customers this is not our normal practice. Unfortunately, there was an issue with your initial communications and for this we apologise and are looking in to why this happened. We do pride ourselves on the fact that we have an average response time of 2-4 hours with customers and a resolution time of less than 24 hours.
Regarding the Vanilla Protein as explained due to supply chain issues there was a delay in stock arriving of which this has now been solved. As soon as we got in contact with your products were shipped and delivered within 48 hours.
We are glad to hear you are enjoying the high-quality products and do hope you continue to do so.
Kind regards
Tom Oliver Nutrition
I’m a professional golfer who used…
I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight away I noticed a difference in performance and focus. Thank you Tom Oliver for supporting me and influencing my career so positively
Justin W
DP World Pro Golfer
2 de dezembro de 2021
Opinião espontânea
Resposta da Tom Oliver Nutrition
Dear Justin,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
Quality Products and the Omega 3…
Quality Products and the Omega 3 capsules are best I’ve ever had.
2 de dezembro de 2021
Resposta da Tom Oliver Nutrition
Dear Douglas,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
Resposta da Tom Oliver Nutrition
Thanks so much for the feedback, Hannah.!
Top products
Top products! Tasty which is the hardest thing to find with protein shakes! Highly recommend..
27 de novembro de 2021
Opinião espontânea
Resposta da Tom Oliver Nutrition
Thanks so much for the feedback, Gary.
Been using these supplements everyday…
Been using these supplements everyday for over 6 months now! Feel stronger and healthier than ever.
26 de novembro de 2021
Opinião espontânea
Resposta da Tom Oliver Nutrition
Thanks for the feedback, Joshua
Resposta da Tom Oliver Nutrition
Dear Raine,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
I love these products best I have found…
I love these products best I have found so far and I have tried manu
18 de novembro de 2021
Opinião espontânea
Resposta da Tom Oliver Nutrition
Thanks so much for the feedback, Richard!
Excellent service.
Excellent service, with great product information, good branding and prompt communication.
Product mixed really well and liked the flavour (coconut), but was far too sweet with artificial sweeteners. Would buy again if the range was available in pouches rather than tubs.
3 de novembro de 2021
Resposta da Tom Oliver Nutrition
Thanks so much for the feedback Parcel Bunny.!
We have recently changed the packaging back to pouches. Do let us know how you like the new look.
Very best regards,
Tom Oliver Nutrition
I am still waiting receive my order so…
I am still waiting receive my order so delays
26 de outubro de 2021
Resposta da Tom Oliver Nutrition
Hi Rashad,
Thank you for your comments however after checking your tracking your item as received and signed for.
could you please email us at sales@tomolivernutrition.com so we can share this information with you to help track down your package. unfortunately we cannot share this information publicly as it has your private details.
Kind regards
Tom Oliver Nutrition
Excellent product and service
Excellent product and service. Very happy, highly recommended
21 de outubro de 2021
Resposta da Tom Oliver Nutrition
Dear Murray,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
Resposta da Tom Oliver Nutrition
Dear Dean,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
Great flavour works great in smoothies…
Great flavour works great in smoothies or on its own.
19 de outubro de 2021
Resposta da Tom Oliver Nutrition
Thanks so much for the feedback, Dawn.!
Great Personal Service
As usual great personal service & Happy with the vitamins
18 de outubro de 2021
Resposta da Tom Oliver Nutrition
Dear Mrs Slane,
We are delighted to hear you're enjoying the products and service. We really appreciate you taking the time to give your feedback.
Many thanks again,
Tom Oliver Nutrition
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