Tom's Key Company Opiniões 

1130
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tom’s Key Company saved me a ton of money. I called a locksmith and a hardware store and it was a nightmare. Wanted $300.00 and schedule appointment which was three weeks out. Tom’s Key. Cut me a new... Ver mais

Classificada 5 em 5 estrelas

The order process was really simple. The communication was excellent throughout the whole process. Using the coder took literally 10 minutes to program one new key and remote for my vehicle since I... Ver mais

Classificada 1 em 5 estrelas

We ordered a complete key set for a 2006 Dodge Dakota work truck. The key came to us cut(via a photo) and it starts the truck. We tried to program the key (a dozen times) and does not work. Called the... Ver mais

Classificada 5 em 5 estrelas

I lost the spare key and key fob for my 2016 Chevy Colorado and wasn't looking forward to paying dealership prices. Tom's Keys made the process easy and saved me a lot of money. They provided a new ke... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para automóveis

Escrito pela empresa

Program spare car keys and keyless remote fobs at home. Order a key programmer kit and save money doing it yourself. Easy to program - less than 20 minutes! Satisfaction guaranteed or your money back.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,2

Todas as opiniões

(1130)

182 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

It is a great product!!

It is a great product!!! The key and pairing device arrived by mail. Key worked perfectly! I got the instructions wrong, so I asked tech support for help and they share an install video within an hour. The following day I tried again and bingo! The key paired perfectly.
A local locksmith was asking $250 and the dealership $400+!!!
So happy!
Thanks Tom's key!

16 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Prius smart key owner!

I was hoping for an answer to question. Not only did they answer but they told me exactly what I neede. Furthermore they let me know one item on my list was not necessary. They also gave me links that told me how to sync my smart key! So grateful. Saved me al least $400 dollars. Thank You!

12 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Initially unable to get the replacement…

Initially unable to get the replacement key to work with my 2017 Ram 1500, but the helpful support was able to get me through it and get it working. 100% my error so the help was appreciated. Great price for an identical key from the dealer. Photo cutting worked perfectly. Highly recommend.

11 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really appreciate the great pricing!!!

Really appreciate this company offering key fobs at reasonable pricing. Fast Ship, programing was so easy, my daughter did it herself. She is thrilled to have a new key fob with actual symbols on it. Thanks for great customer service. Highly recommend this company!

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy and professional

Trustworthy and professional. The key made from the picture was perfect. We followed the directions to program the fob and although it didn't work the first time through, we persisted, following the directions provided and about the 3rd time through it worked. I would totally recommend this rather than spending way more at the dealership. These people know what they are talking about. Just be calm and follow the directions.

7 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Still waiting for a refund! Update-refund issued

Update: Upon reading the review, Tom's Key immediately contacted me. Apparently, my return order had been misplaced. They advised they had not received my messages, which were submitted through the online contact page. They immediately issued a refund. I was initially very upset with customer service, however, they did an excellent job of rectifying the situation. Customer service was very kind & accommodating.

Ordered a key by photo & programmer. Upon receipt, the programmer was defective. Tom's Key sent a replacement programmer; however, the key fob did not work either. I contacted Tom's Key & they asked if I had replaced the battery. I had not so I did so but the key fob still would not light up and, subsequently, I still could not program the key. I was not hesitant to order from Tom's Key as they had a 100 % money back guarantee. I put in for the return & returned per the instructions. I sent my return July 15th. I paid a total of $ 182.56 for the service. Per USPS tracking, the return was received July 22nd. Tom's Key said they would issue a refund within 14 days. It is now August 8th & I am still waiting for the refund. I have emailed them several times regarding my return but have received no response. I would definitely not recommend the service to anyone.

7 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Awesome support team!

Even though the programmer did not with my 2010 Toyota Tacoma and the first set of instructions from support did not work either, the team persevered and set a second set of more involved instructions that did the trick. So do not be afraid to put your trust in Tom's Key Company.

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

100/10 experience

Incredible experience working with Toms Key Company. The process of sending a picture of my key online and getting a new key that works just seemed too good to be true… it wasn’t. I got EXACTLY what I was looking for and then some! As a first timer pairing a key to my car I got all the help and resources needed! Shine was extremely helpful via email in getting me in the right direction to get my key working properly! Truly wonderful experience, thank you again!

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Customer Service

I bought a car key activator and couldn’t get it functioning properly. Support took no time to reply to multiple emails and direct me to successful pairing. Great products and even better customer service! Thanks team!

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tom's Key worked for me

Ive had two different keys done by Tom's key. One toyota tacoma key fob and one ford F250 key remote with the key made on it. My experience was great. The toyota fob, I leased the programmer and saved over $100 over getting a fob from toyota. The process was very easy and I never had to leave my home.
The Ford key was even more of a surprise for me because I had only one key to my F250, and it was about to break in half and was well worn. I had priced a replacement for it from my local dealership and was quoted almost $400! So I thought, what do I have to lose trying Tom's key once again on this one? I purchased the key with programmer and the key by photo option. I was very skeptical that this process was going to work with my key being so worn out. I was blown away once I received my new key! It was easy to program and the newly cut key worked flawlessly! I highly recommend Tom's key and I will always use them in the future. They saved me over $300 total on both of my key purchases combined over going to the dealership!

27 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A BIG THANK YOU

Thank you again Jun for all your professional help programming our 2 keys. You were very patient and professional helping us erase our keys and reprogramming the 2 new keys. Success all the way. Hopefully we never need these services again, but if we do we definitely will use your services again.

31 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy Installation

I ordered the fob kit and an extra fob after the car I bought only had 1 key and 1 fob. The installation was so easy and the fobs themselves have great weight to them. I have a 2019 Chevy Tahoe and the fob that came with it has the trunk buttons but the ones ordered do not.

30 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is the way

This is the way. For the price of a fob from the dealership you can get two, do it yourself, at your leisure, following their foolproof tutorials and get all sorts of other goodies, if you want. 10/5 stars. Their customer service is bordering on psychic, they're SO responsive.

30 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Needed to replace FOB's on my Highlander

I needed to get keys made for my wife's Highlander and the RFID FOBs were extremely expensive from local dealers and locksmith. Found Tom's Key Company while searching and the process could not have been easier. I had the original FOBs but both were acting up. It took me about 15 minutes total to program both FOB's and that was taking my time and watching the YouTube tutorial for tips. I could not be happier and spent less than half of a locksmith and one-fourth of the dealer cost!

30 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tom's is awesome

Tom's is awesome! Our 4 Runner only had a Valet key. They were able to cut a new key from a photo, which worked perfect, and provided the tool to program the key and new FOB. It doesn't get any easier, and a fraction of dealership prices. Coming back for my next key for sure!

27 de julho de 2025
Opinião espontânea

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