Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Frequento il salone Tony and guy di Torino Bodoni qualche volta all'anno per taglio e piega. L'ambiente è curato, pulito e accogliente. Il personale è molto giovane, cordiale ed estremamente pro... Ver mais

Classificada 5 em 5 estrelas

Exceptional service from start to finish. Mark my stylist was professional and knowledgeable with my requirements.. I loved the way that Mark took the time and genuinely listened to me and... Ver mais

Classificada 1 em 5 estrelas

My healthy and beautiful hair was ruined, despite communicating what I wanted, which was highlight refresh, my hair got stripped to ugly mixture of platinum white and yellow inconsistently, loosing mo... Ver mais

Classificada 5 em 5 estrelas

Annabel was delightful and made the hair up experience fun. My hair is thick and difficult but she did exactly what I asked for and it stayed in all night. Thank you.

Informações sobre a empresa

  1. Cabeleireiro
  2. Cabeleireiro unisexo

Escrito pela empresa

Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 23% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bluewater store cancelled appointment…

Bluewater store cancelled appointment 45 minutes before appointment stating that they had run out of hot water and had to cancel appointment. Asked them if there was any availability at nearby stores and immediately told no. I phoned lakeside store who could accommodate us and after spending £250 an extra £80 was deducted from my account for missing the Bluewater appointment. I then tried to call and the receptionist kept on putting the phone down on me. Utter rubbish. Go elsewhere

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience as always

As a wheelchair user the salon was very accommodating letting me leave my chair by reception. Times is a brilliant stylist and I have been wit her for many yea4s now and I've always been very happy with her work.

3 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I visited Toni & Guy in Cambridge…

I visited Toni & Guy in Cambridge recently and left extremely disappointed with the outcome. I showed a clear photo of what I wanted and explained to my stylist, Tavia, that the most important thing for me was to have the grey hair at the front fully covered. Despite this, I left the salon with the exact same grey still showing at the front. The only difference is that my overall darker.
For £180, I expected to leave feeling confident and happy with my hair, but instead I feel upset and frustrated. I paid a premium price and ended up with a result that looks no different from when I walked in. I now have hair that I really dislike, and I’ll have to spend even more money elsewhere to fix it.
This was a really disappointing experience, and I wouldn’t recommend the service I received.

1 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Booking office needs improvements but staff is great

I set up the appointment on the phone and said many times that I am in a scarf and need the private room. After the appointment was booked I said to the person that it is booked for the private room and he said he will add that to the notes. When I arrived the private room was not available. I was rebooked, but 3 and 1/2 hours later. But in a positive side, loved my cut and style. The service was amazing.

29 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have been going to Toni & Guy Wigmore…

I have been going to Toni & Guy Wigmore Street for a long time. It’s a very welcoming place, friendly and relaxing atmosphere, and most importantly excellent results. Cutting and styling by Franchesco is top quality, and colour by Lele is always excellent. Never disappointed.

22 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had the best experience of a…

I had the best experience of a hairdressers ever on Saturday in Covent Garden! My restyle by Tori is incredible- I’ve never felt comfortable with a hairdresser before. Now I’m making a trip up to see Tori whenever I need my hair cut as it’s was so amazing and transformational. The other staff, experience and energy in the salon is just lovely! I would highly recommend to anyone feeling they need expert advice and hand on experience

22 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Professional, courteous, and calm

It is always a pleasure to visit Toni and Guy in Covent Garden. The staff are very friendly. It’s a calm oasis and a very busy part of London. I always leave with great satisfaction after Yuri has styled my hair.

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Colour gloss, cut and blowdry

Had a colour gloss , cut and blowdry by Mia, everything turned out perfectly. Gone to toni and guy Newbury twice now for colour and both times have surpassed expectations, thank you Mia!

21 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Callum is great! Price change is offputting!

Callum is great as usual always cutting my son’s hair perfectly.
The price change for a childrens haircut has upset me though! Have been taking my child to toni&guy for years, now need to find an alternative which is sad!

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous

Honestly, this is a brilliant haircut, best ever Luca. Thank You 🙏🏻

(12 days on a very windy ship and it falls back into place perfectly 🙌)

28 de outubro de 2025
Opinião espontânea

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