Toohap Opiniões 41

I don't even remember asking for the item I received. I don't recall the order not cos am drinking and making orders left right and centre. I bought apparently a 2 piece shorts and top. The top was different from picture and too big even though I apparently ordered a medium and it was so big. Ordered refund on a purchase of £22.99 and asked if okay in an email when requesting to send it back if I would accept £12. Anyone else had this experience......shifty

If I could I would not give any stars. Do not buy items not as described

False advertising
Very poor quality
Oversized
Do not use this site

Been trying for weeks to get a reply as to how I return an item not getting any answers this site should be taken down as they are a joke

So! After reading the poor reviews to this site I thought I would give a review too.
Absolutely fantastic!
Just received my item and I’m so pleased with the fit and quality.
I have to admit I was dubious as to whether I would get my delivery… But I did.

On the downside and it has nothing to do with toohap I received a text message and a link for missing info with a 12hr deadline! 🫣 I did not open it. Supposed to be from Evri be aware do not open the link!
My item was delivered.

All updates were on the tracking number on the email so was very easy to track my package.

Well done Toohap.

Absoutley disgusted in this company!
Pleaced order 24th March and nothing, I have paid by Klarna and they wont help either. Klarna are useless. I've provided evidence and still won't cancel the payment

This company is using nicola no Angel on there website...she has nothing to do with them and has her own clothing brand if you want good quality google her brand

im very worried as ordered a dress and no updates, i have sent emails and had no response from them at all, ????

Absolutely disgusted have been waiting for a number of weeks no show to be told when I asked for my money back I will have to wait
DO NOT BUY I wish I read reviews before buying and have the cheek too send a 15% voucher on my next purchase when I haven’t recieved my first order

Ordered in January, nothing received. Can't track shipment without downloading some app which I'm not doing. Little ways to contact them, ridiculous

Ordered bras from them end of January so have waited a month and they still haven’t arrived did manage to email them they asked me to wait as it was a holiday then they asked me to wait again another 2 weeks now they are answering any of my emails but they have taken my money terrible company do not order from them .

Absolutely appalling company. Customer care also crap. I ordered a pack of 2 bras and after loads of chasing emails wondering why my package was it arrived. It was not good quality and nor the right quantity. I emailed again and told them I only received 1 but that one was awful I wanted a refund. Email back said they were posted separately. A week on it’s not here. I emailed back to say I didn’t want 2nd one only a refund. Email back saying they were closed. Nothing since. Do not touch this firm

Bought the ‘buy one get one free’ offer. They looked nice when the arrived 3 weeks later! But were far to small, even though they were my size! I gave them to a friend who wore one twice and it came to pieces. The stuffing is coming out of the sides. Looks like really bad stitching. I also didn’t get any confirmation of sale as promised in ad.

Waited 5 weeks, got 1 out of 2 bras. The size is so small it wouldn't fit a child, doubt I'll ever get my money back

Awful company. Kept getting emails from the company saying my items was out of stock would I please wait 3-5 more days. Eventually I had enough and said I wanted a full refund and all of sudden they had the Item and dispatched . The items I received was not the same as I ordered and was far to small despite ordering correct size. Can I get a refund in one word NO. Do not use this company total rip off.

Ordered a pack of 4 bras and received one.
Difficult to contact re any problems.

This site is terrible , false advertising, they advertised buy one get one free , which was not , got the wrong size and was told I'd only get a refund once I gave them a good review, keep the money will never use this shocking site again , don't even deserve one star

Absolutely terrible experience with this company. Order was never dispatched so I sent numerous emails attaching the confirmation including order number and each reply indicated that I had not sent any proof and they couldn't find my email address. Doubt this will ever be resolved so no order and undoubtedly no refund either

I'm trying to exchange an item, I got one response, we will refund some of the money. I emailed back saying no please can I exchange? No response!

delivery was around 2 weeks which was expected, sizing was small unfortunately, requested a refund and was sorted in a few days, customer service was excellent