Toolmart Australia Opiniões 

2138
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased a Milwaukee cordless product and will highly recommend this company. Price was best online, and ordering was quick and clear. Payment options all available and delivery excellent. I'm locate... Ver mais

Classificada 2 em 5 estrelas

Payment made but order not processed. Sent email inquiry but heard no response. Called help desk eventually and had been told that it had not been processed. Took another week before finally recei... Ver mais

Classificada 5 em 5 estrelas

Product is as described and shipping was quick and outstanding. Great price will definitely look at buying more tools in the future

Classificada 5 em 5 estrelas

Have traded with Toolmart since they were Cowcher Tools in Vic Park, and was I'm told; their third customer, (I thought I was their first). Always been a quality supplier with a knowledgeable, helpful... Ver mais

Informações sobre a empresa

  1. Loja de ferramentas
  2. também em
  3. Loja de hardware

Sobre Toolmart Australia

Escrito pela empresa

Toolmart Australia

Quality tools, service and parts for over 45 years

Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2138)

319 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Ordered online

Ordered online, made payment.
Waited for email to give time and place to pick up. Nothing.
Called to be informed one item was not available, they were trying to source from the supplier. Went away for 10 days.
received an email with a refund for the missing item.
Returned home, called to find out what's going on. Order ready to pick up minus the 1 item.

No alternative item was offered at any stage of the original order to pick up.
Lots of excuses, really bad service.

I won't be returning to any Toolmart.
Plenty of other options available.

5 de junho de 2026
logótipo da Toolmart Australia

Resposta da Toolmart Australia

Hi Julian, We're very sorry for the inconvenience caused by this. We were initially under the belief that 1 of the items you ordered was only temporarily out of stock but then later realised it was actually discontinued by the supplier. Our normal procedure is to contact the customer to advise them of the situation before refunding however it appears this wasn't done on this occasion. For this we apologise.

Classificada 3 em 5 estrelas

Milwaukee track saw kit

I bought a Milwaukee track saw kit, which comes with the rail, clamps, a battery among other things. My local store didn’t have any in stock so they had one sent from another store in the country. Took about a week, which was annoying but nobody’s fault really.

When I unpacked the boxes when I finally received it, I realised there were some items missing from the kit which was annoying and didn’t give me great confidence in the company. The track rail bag that was supposed to be in there wasn’t, and the dust bag was missing too. That means someone opened two different boxes to remove items and then carefully resealed them. Pretty dodgy.

The web sales guys were great about it, though, and I dealt with John who got on to getting replacements for me straight away. It took a few days but there was no argument or any drama, and I eventually received the missing items.

Thanks to John’s great customer service, I’ll keep shopping at ToolMart. Might make sure I check my boxes before I leave the store next time, though.

26 de maio de 2026
logótipo da Toolmart Australia

Resposta da Toolmart Australia

Thank you for your feedback Peter. We're sorry for the missing items from your order but we're glad you're happy with the service we provided to rectify the problem.

Classificada 1 em 5 estrelas

Milwaukee M12TC20 not charging

Milwaukee M12TC20 - M12 USB-C battery would not charge.
Rang and left message, but no response.
Sent email, but no response

27 de maio de 2026
logótipo da Toolmart Australia

Resposta da Toolmart Australia

Hi Peter, we're very sorry for the issues you've had with your travel charger. Considering the trouble you had with your warranty claim we offered to send you a replacement but this offer was declined. We hope you found a solution to this. Please feel free to contact us again if you need further assistance. Thank you.

Classificada 5 em 5 estrelas

A fantastic experience

A fantastic experience, definitely went the extra mile with their customer service, the ladder was great and the price was very competitive, I will certainly use them again

26 de maio de 2026

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