G&S Specialist Timber Opiniões 

157
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was my first attempt at buying hardwood and I couldn't be more impressed. My initial enquiries were answered promptly and helpfully by Shaun. When I did eventually order some oak dowels, they cam... Ver mais

Classificada 5 em 5 estrelas

I am always a little apprehensive when ordering hardwoods unseen after a bad experience with a sawmill in Thirsk North Yorkshire. G&S on the other hand were exactly the opposite. All the oak boards w... Ver mais

Classificada 5 em 5 estrelas

My experience of g&s Timber was exactly as I want every transaction to be online. First class product as described at the best price, perfectly wrapped and delivered under estimate with a full rec... Ver mais

Classificada 5 em 5 estrelas

G&S Timber really have got it together. I buy ash dowels from them for making lances for mounted skill at arms. They always choose straight grained timber for me and my clients have not been dissapoin... Ver mais

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4,9

Excelente

TrustScore: 5 em 5

157 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(157)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast service and quality product

After searching online for hours "G&S Specialist Timber" was the cheapest service found, with a remarkably low postage compared to others.
Timber product took 3 working days to arrive, in perfect condition as it arrived in plenty of protective packaging.
Highly recommended service.

17 de outubro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Quality door handles and service

I found these perfect Anvil cottage lever handles at G&S. Their website is easy to use, their prices are very competitive, delivery is really quick and they let you know that your order is on its way. I'll use them again and would recommend them to others.

16 de outubro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Bloody marvelous

My order was very quickly processed and the courier used was very speedy. And the quality of the 2.4m oak dowel I ordered was better than I was expecting – absolutely stunning – thank you!

12 de outubro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Easy to order, reasonable price, super fast delivery.

Loved that I got a text saying what time my delivery was expected.

Only one negative - thought the delivery charge was a little on the expensive side.

Might recommend that Tools and Timber get some advertising about providing lime blanks as they seem to be quite hard to get hold of in the UK and I only found them here by a lot of searching.

11 de outubro de 2012
Opinião espontânea
Classificada 2 em 5 estrelas

Slow and expensive delivery

When paying £5.95 for delivery of six dowels I expect next day delivery, however my order was not dispatched for 2 days.
Won,t be using these people again.

11 de outubro de 2012
Opinião espontânea
logótipo da G&S Specialist Timber

Resposta da G&S Specialist Timber

Hi Mark, I am dissapointed you have chosen not to communicate with us as requested and post your dissatisfaction here on trustpilot. So let me reply to your concerns

- Postage costs are always something we try to keep as low as possible so we are very disappointed that you feel we have charged you too much.

- As our website states in the terms and conditions we have 1-5 business days to ship your package and your order will be receieved within that time frame.

- Our packing team works exceptionally hard packing orders around the clock so that our customers receive their orders as soon as possible.

Our actual costs for your package were over £5.95 and your order was £16 in total so in fact we absorbed some of the cost to get your package delivered to you quickly at the cheapest price.

We are sorry that you feel you have been let down but we have done everything in our power to get you a quality product at the best price possible.

Kind Regards,

Matt

Classificada 5 em 5 estrelas

Outstanding service

It was a pleasure buying my tools from G&S Specialist Timber!
I had a question before placing my order which was answered on the phone nicely.
The processing then of my order was very prompt and fast. I received my items the following day!
Very polite and efficient people, great prices and fast delivery.
I couldn't ask for anything else!
Highly recommended!

9 de outubro de 2012
Opinião espontânea
Classificada 4 em 5 estrelas

Some issue but bent over backwards to put them right.

After checking available stock I ordered a specific plane through the website. I needed a three day delivery. I was contacted shortly after to tell me that there was an error with the system and that Plane was not in stock offering a full refund with apology.

This was a leaving gift for a colleague so the specific plane wasn't that important so they managed to find me a suitable alternative and also ship it on an overnight delivery at no additional cost.

I now have the plane and my colleague will be presented with it tomorrow. Excellent customer service!

4 de outubro de 2012
Opinião espontânea
Classificada 2 em 5 estrelas

Wrong shipping cost for aborad deliveries

I wanted to buy a Jet 10-20 drum sander and G&S Specialist Timber were the ones that had the best price including shipping so I ordered from them. After a few days I get an email that they are unaccustomed to deliver abroad and they
wanted Additional £100 for delivery. When I decided to cancel the purchase it took a while to get my money back.

Before the purchase, I had asked a question using their "Contact Us" form, but I got no response.

They need to fix the following:
* Respond to questions sent to them ("Contact Us" form)
* Correct shipping charge for deliveries abroad
* Faster feedback

3 de outubro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Perfectively honed service!

I really rate these guys as know what they're talking about. They have great product knowledge and I feel very confident with the advice given...especially important when you're a complete novice like me. This is why I shop with them on a regular basis.

29 de setembro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and speedy service.

The order was placed and a status report of order receipt, packaging and shipment was received as each stage of the process was completed. This helped me to know when to expect delivery and it arrived just as expected. I couldn't wich for any better service.

16 de setembro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

If only everyone was like this

Brilliant. Incredibly helpful, friendly service combined with expert knowledge. They went out of their way to meet my request and my order arrived quickly and very well pack. A real pleasure to deal with. Thank you.

14 de setembro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service

Quick, well packaged delivery. Customer service was excellent. I would be happy to recommend shopping with G&S to others.

11 de setembro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Expensive tools were delivered promptly and suitably packaged.

Very good service. I will use them again, and recommend this company.

6 de setembro de 2012
Opinião espontânea

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