Been waiting patiently for 6 weeks and heard nithing so emailed and still nothing. Wish I had used the other company that I ordered from before who had my boots to me in 3-4 weeks. Will never use t... Ver mais
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Leia as opiniões dos outros
Company is a joke. Ordered some copas for 170 quid. Been waiting 10 weeks. They have created a label saying Royal Mail are expecting the parcel. Been stuck on this for 10 days. Asked multiple times wh... Ver mais
Sent my copas off to get a tongue strap added and I can’t be happier with the whole process and the results. 2 weeks from sending them to receiving them back with tongue strap added. Superb quality of... Ver mais
Absolutely shocking customer service and communication. Ordered boots at start of August with waiting times of 2 weeks. It's nearly October now and still not received them. Got told they had been d... Ver mais
Informações sobre a empresa
Escrito pela empresa
Professional football boot customisation, a small family business that has been in operation for over 10 years. Established in 2011 we now cater to the very top professionals in the game!
Informações de contacto
Reino Unido
- tootsboots.co.uk
2,3
Mau
282 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 70% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent work, fantastic look!
Love the customization of the classic boot. The options were perfectly varied and I was able to get exactly what I wanted. Everything arrived as expected after clear communications.
10 de abril de 2023
Great job on my boots
Great job on my boots, I’m a returning customer. Yet again they did exactly what I wanted. Very much appreciated.
22 de março de 2023
Haven't tested them out yet but looks…
Haven't tested them out yet but looks like a quality product from what I can see. Little quiet on communications once the order was placed with a slightly longer than expected delivery time, but understandable due to the service they provide along with the volumes they must be dealing with.
If I needed another pair in the future will 100% be back.
27 de março de 2023
2 custom Copa blackouts look & feel…
2 custom Copa blackouts look & feel fantastic
20 de novembro de 2022
Still don’t have the product after…
Still don’t have the product after nearly 2 months
24 de março de 2023
Great service for blackout
10 de março de 2023
Great boots
Great boots, top quality. Highly recommend
Could improve communication though around delivery dates
22 de fevereiro de 2023
Absolutely fantastic boots
Absolutely fantastic boots. Really happy with service
20 de fevereiro de 2023
From start to finish brilliant and just…
From start to finish brilliant and just look at the boots they do 😍😍
25 de fevereiro de 2023
Stunning
Ordered blackout Copa Mundial. Absolutely stunning work. Arrived sooner than expected too.
24 de fevereiro de 2023
Completely worth the wait
Completely worth the wait! Such a top class product. The boots are incredible!
17 de fevereiro de 2023
Great bespoke service.
23 de fevereiro de 2023
Boots are great
17 de fevereiro de 2023
Blackout service
We used the blackout service and the boots that we sent were heavily stained due to playing on a 3G. They have come back looking more or less brand new. Definitely saved us having to buy new ones, so we’ll worth the money. Pretty quick turnaround too. The only reason I haven’t given 5 stars is because I sent a couple of emails before paid for the service , and they weren’t answered. I eventually got an answer through Twitter.
29 de março de 2023
Opinião espontânea
The boots you delivered are…
The boots you delivered are unbelievable great service I'll be back for another pair soon
16 de fevereiro de 2023
Does not disappoint
9 de março de 2023
Doesn’t scream quality. Lack of communication
Doesn’t scream quality as some of the logo was missing. The studs weren’t equally placed like the ones advertised on your social media. I emailed 3 times and messaged on both fb and insta with no reply from customer service.
14 de março de 2023
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