tootsboots.co.uk Opiniões 

282
TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Been waiting patiently for 6 weeks and heard nithing so emailed and still nothing. Wish I had used the other company that I ordered from before who had my boots to me in 3-4 weeks. Will never use t... Ver mais

Classificada 1 em 5 estrelas

Company is a joke. Ordered some copas for 170 quid. Been waiting 10 weeks. They have created a label saying Royal Mail are expecting the parcel. Been stuck on this for 10 days. Asked multiple times wh... Ver mais

Classificada 5 em 5 estrelas

Sent my copas off to get a tongue strap added and I can’t be happier with the whole process and the results. 2 weeks from sending them to receiving them back with tongue strap added. Superb quality of... Ver mais

Classificada 1 em 5 estrelas

Absolutely shocking customer service and communication. Ordered boots at start of August with waiting times of 2 weeks. It's nearly October now and still not received them. Got told they had been d... Ver mais

Informações sobre a empresa

  1. Loja de artigos desportivos
  2. Reparação de sapatos
  3. Loja de futebol

Escrito pela empresa

Professional football boot customisation, a small family business that has been in operation for over 10 years. Established in 2011 we now cater to the very top professionals in the game!


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 70% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(282)

30 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Don't use!

Don't use!! I sent a pair of £240 boots to be widened in Dec 2024. The boots were never returned, claiming that Evri has lost them. Evri said any claim needs to go through tootsboots who have offered to pay me £20 in compensation. After paying £17.99 and the cost of the boots I'm now £257.99 out of pocket.
Extremely poor, can not be trusted.

12 de fevereiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

TIMLINE !!

Product Boots was excellent , top quality. Excellent Finish .

The timeline and interaction with Toots Boots was extremely slow , plus I had to chase down when the item was sent , as I got notice boots where sent and they where not !! This took another couple of weeks. I needed boots for tour and they missed the timeline. Just disappointing customer service overall

6 de novembro de 2024
Classificada 1 em 5 estrelas

Poor Communication and Issues with Boots

Boots have arrived after paying £170.00 and worn 3 times and 2 studs have come off, theses are WC boots black marked and the studs are from NIKE and stuck on to the World Cup boots, when questioned they said they are dual studs, and not putting on the world cup studs, now I am looking to progress via small claim courts to resolved this

2 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality service and workmanship.

Waited years to get my own custom boots made. It was worth the wait!! Had tootsboots custom make the only boots in my eyes……copa mundials. Great job and would highly recommend. Great service and communication throughout. Will definitely be using again.

John Spence

5 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! Waited over 85 days for my order when the website clearly states 2-4 weeks. Cancelled the order twice, with no response, until i issued a charge back with my bank and then all of a sudden my boots were ready. Sent the boots back the day they got delivered, has been another 2 weeks and have still not received my money back after being told it would be sent back to me over a week ago. I will be issuing a charge back again and will not be cancelling it with my bank this time. Absolutely abysmal.

14 de outubro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Quality was good, communication poor

Quality was good. But severely disappointed with delivery time again. Twice now have ended up waiting much longer than anticipated. Website said 4 weeks when ordering, ended up waiting 12 weeks. Communication could have been better.

14 de setembro de 2024
Classificada 1 em 5 estrelas

HORRIFIC EXPERIENCE

HORRIFIC EXPERIENCE. Please read these reviews as they’re spot on. Was quoted 4-6 weeks in June. Still not arrived 15 weeks later. You will get bogus tracking details for an order which doesn’t arrive, and you will not get a reply to any request to refund. How Trading Standards aren’t involved, I don’t know!

23 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I don’t no why you have sent me this…

I don’t no why you have sent me this email. I still don’t have my product you don’t reply on any social media emails etc. worse service I have ever had it’s been about 5 months and I still have nothing. Emails say Evri haven’t even received it yet. Awful

23 de agosto de 2024

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