TopCashback Australia Opiniões 

363
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... Ver mais

Classificada 5 em 5 estrelas

TopCashback are a great site and easy to use makes using it pleasurable. So easy to organise a payment once you have sufficient funds.

Classificada 1 em 5 estrelas

Wish I could give zero stars. Assume you are never getting the cashback before buying, avoid at all costs! Bought a boost mobile sim cashback promo in November 2025. 1 week later it doesn't auto... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've cashed out over 50 dollars so far with a speedy deposit to my bank - this is certainly worth it! There's no catches just free money back when you make a purchase from their selected vedors! Reall... Ver mais

Informações sobre a empresa

  1. Serviço de cashback

Escrito pela empresa

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

363 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(363)

273 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Had high hopes, but that hope fizzled

I've used this service to purchase goods from 6 of their affiliated retailers. 4 of those retailers I made multiple purchases over separate transactions. Only one of these retailers refused to accept my multiple purchases made via TopCashBack. These separate transactions would've amounted to approximately $190 being returned to me. So I'm not talking about little purchases. These are products that I could've purchased for below the price affiliated retailer but when I factored in the cashback return, I would've got a better deal if my cashback was honoured. I only ever use one browser specifically for TopCashBack purchases without any extensions added so that I don't have any issues with receiving cashback. Well, all 5 of 6 retailers all paid out on every purchase made without any issue. One retailer has ripped me the whole cashback amount, plus the higher initial cost of the product compared to other retailers I could've bought from. I actually now question if TopCashBack might have a hand in this, as the payout expected was pretty high. Were they keeping my cashback? Or is there affiliated retailer just dodgy? Once you know the retailer I'm talking about, yeah you'd probably think the latter. But I still have my concerns about TopCashBack. I've greatly reduced my usage of this service as I've lost all confidence in the business and think I'd be better off finding my own better deals elsewhere. I have bypassed this service for my last 12 purchases of their affiliated for 3 reasons. 1 - I can't be bothered waiting up to 22 weeks for cashback to be granted. 2 - the tiny return percentage rate is not worth it, relating also to point number 1. 3 - I have lost confidence in the service since I was ripped off by one of their affiliated retailers.

9 de abril de 2026
Opinião espontânea
logótipo da TopCashback Australia

Resposta da TopCashback Australia

Hi David,

Thank you for taking the time to share such detailed feedback. We completely understand why losing approximately $190 in expected cashback would affect your confidence in using our service, particularly when you factored that cashback into your decision to purchase from that retailer.

We would, however, like to reassure you on one important point: TopCashback does not keep cashback when a retailer declines a transaction or claim. If a retailer does not validate the purchase and does not pay us the corresponding commission, there is no cashback received by us to retain. We pass the commission we receive from retailers back to our members as cashback.

It is also worth noting that your other purchases tracking and paying successfully demonstrates that there does not appear to be a general issue with your account or the way you are using TopCashback.

We’re sorry that this experience, together with the length of the claims process, has caused you to lose confidence in us. If these transactions have already been through the claims process and you believe there are grounds for them to be reviewed again, please contact us at contact@topcashback.com.au with the details. We would be happy to take another look and, where appropriate, raise the matter further with the retailer or network on your behalf.

Best Regards,
The TopCashback Team.

Classificada 5 em 5 estrelas

Good cashback site

I’ve been getting cashback from booking hotels successfully for a while now. Just be sure to temporarily disable any ad blockers.

20 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Beware they dont honour cashback

Update:
after responding via email as per reply on here & resending evidence topcashback adjusted cashback to correct amount & suggested a glitch in system may be the cause. They would've had 5 stars had I not needed to go back & forth several times with either bot or human ignoring concern & resend evidence 3 times until it a human or a competent human became involved & resolved the issue.
Orig:
Beware they side with sellers who wont honour cashback category listed at time of purchase. Example: an amazon purchase of pillows was under kitchen which had upsized cashback. Seller (amazon) said oh its really home, which had barely worth buying for a few cents in cashback. Topcashback wont honour it & side with amazon/seller saying yeah listed category doesn't matter anymore we'll pick & choose what we'll pay out & how/if we'll pay out. Of course they have 90--120 days confirm & pay so your return window has closed!

18 de agosto de 2026
Opinião espontânea
logótipo da TopCashback Australia

Resposta da TopCashback Australia

Hi SC,

Thank you for taking the time to share your experience. We’re sorry that the cashback awarded was not what you expected based on the category you saw when making your purchase.

For Amazon purchases, the cashback category and rate are ultimately determined by the product classification provided to us by Amazon when the transaction is reported and validated. TopCashback does not independently reclassify products or choose which cashback rate to apply.

We do, however, appreciate your concern that the product appeared under a different category when you purchased it. We understand why this would be particularly frustrating where an upsized rate influenced your decision to make the purchase.

Where there is evidence that a product was advertised as eligible for a particular cashback category at the time of purchase, we’re happy to review the circumstances and raise any discrepancy with the retailer where appropriate. Screenshots showing the offer and product category at the time of purchase can be particularly helpful.

We’d also like to clarify that TopCashback does not hold back any cashback. Our model is to pass 100% of the commission we receive from retailers back to our members.

We appreciate that this doesn’t change the experience you’ve had, but we certainly do care about getting the correct outcome for our members and would welcome the opportunity to review the specific transaction and supporting evidence. Feel free to contact us on contact@topcashback.com.au

Best Regards,
The TopCashback Team.

Classificada 1 em 5 estrelas

Beware, cash back does not clear!

Seems to me that this is quite a scam. Your cash back will sit in Pending and never clear it seems.
Waste of time.. stick to your shopback app or other reputable companies.

Give this one a miss in my opinion.

17 de agosto de 2026
Opinião espontânea
logótipo da TopCashback Australia

Resposta da TopCashback Australia

Hi Albert,

Thank you for sharing your feedback. We’re sorry to hear that the time your cashback has spent at Pending has left you feeling this way.

When cashback shows as Pending, it means the transaction has tracked to your account but is still awaiting validation from the retailer. Cashback does not remain Pending indefinitely by design, although validation times can vary between retailers and, on occasion, can take longer than the estimated timeframe.

If you have transactions that have been Pending significantly longer than expected, we’d really like the opportunity to look into them for you. Please contact us at contact@topcashback.com.au with the details, and we’ll be happy to review the transactions and follow up with the relevant retailer where necessary.

We appreciate your frustration and would welcome the opportunity to help get some clarity on your outstanding cashback.

Best Regards,
The TopCashback Team.

Classificada 1 em 5 estrelas

Didn't receive any cashback over…

Didn't receive any cashback over 9months, scam app

15 de agosto de 2026
Opinião espontânea
logótipo da TopCashback Australia

Resposta da TopCashback Australia

Hi Sam Yoon,

Thank you for sharing your feedback. We’re sorry to hear that you’ve been waiting this long for your cashback and completely understand why a nine-month wait would be frustrating.

Cashback can sometimes take longer than expected to become payable as we rely on retailers to validate transactions and release the commission to us. However, nine months is certainly a significant amount of time, and we’d like to understand what has happened in your particular case rather than leave you without an explanation.

Please contact us at contact@topcashback.com.au with your account or transaction details, and we’ll be happy to review the outstanding cashback and advise you on its current status.

We’d appreciate the opportunity to look into this properly for you.

Best Regards,
The TopCashback Team.

Classificada 5 em 5 estrelas

I've been with TopCashback since 2024…

I've been with TopCashback since 2024 and had accumulated about $2,150 worth of cashbacks. I've also been with ShopBack and the now-closed Cashrewards before for much longer than i've been with TCB but both of those cashbacks sites combined i've only earned less than $2,000 in total- and that speaks volumes as to how generous TopCashback are with their Cashback rates and how easy and reliable their Cashback tracking are.

They aren't perfect, of course. I've had some issues with some of my cashbacks with them before, but the great thing about them is they always have resolved it in a timely manner AND in a manner that has always been favourable for me. Most especially one of their amazing reps at OzB, nicknamed 'TA' (the OzB community knows who i'm talking about!) goes above and beyond to help sort things out. He has, in multiple occasions sorted me out even when it seems like I won't be getting my way. Every single time, i've had it my way and how I expected it to be resolved.

That's what's great about TCB- their outstanding customer service (not that I needed it that much in the first place!) but if I ever did, I always knew at the back of my mind I was in good hands.

I highly recommend TCB if Cashbacks are what you're after. Look no further, they'll sort you out. Just make sure you adhere to their rules, READ thoroughly the do's and dont's, the exceptions and all, and you won't have a problem.

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good cashback and discount gift cards

The discounts and cashback offers have always worked reliably, and the process is generally quick and convenient. The discounts also tend to be a little better than those offered by the other major cashback shopping site, which is a great bonus.

12 de agosto de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais