Overall experience was actually pretty good. Customer service responded quickly and within 24hrs of my response. They exchanged my order with no problem and also offered different ways/options to exc... Ver mais
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Leia as opiniões dos outros
Ordered a couple of shirts earlier last month before reading the reviews that . Afterwards, I requested a refund (no shipping information had been updated yet). No response from the company. It lead... Ver mais
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They were great! They worked with me and made custom modifications to multiple shirts so that I could get exactly what I wanted. I have worked with them multiple times to get custom shirts and I lov... Ver mais
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Even tho I can’t review the actual shirts yet. I wanted to leave them a 5 star review just for the customer service and communication alone. Sadly my package was stolen off my front porch. So I didn’t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Discover the perfect outfit for any occasion at Topicgirl. Explore unique T-shirts, crop tops, hoodies, and more—each piece designed to celebrate youth and individuality. Embrace your unique style with us.
Informações de contacto
3,2
Aceitável
61 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The best crop tops!
I love their clothing! I've recently started wearing crop tops and they have the best selection with the funniest sayings/pictures. I am probably up to 10 tees and will definitely be ordering more! Customer service also can't be beat!!
25 de junho de 2026
Opinião espontânea
Resposta da Topicgirl
Thank you so much for your support and for recognizing us 🙏✨
We truly strive to consistently provide great products and service that you can trust and enjoy.
We look forward to seeing you again 😊
Wishing you a wonderful day! 🌷
Easy ordering and resolving of issues
I ordered 3 shirts in May of 2026 and received all three about 3 weeks later. I had no trouble ordering or receiving my items. One item, however, had a printing error and was missing a letter. I emailed the company and received a response the following day. I sent over a photo of the shirt and the error and their customer service representative was very apologetic of the printing error and immediately fixed the issue by shipping me a replacement shirt. The issue was dealt with swiftly which was appreciated.
24 de junho de 2026
Opinião espontânea
Resposta da Topicgirl
Hey there 😊 thank you so much for your feedback.
We’re really sorry about the printing issue caused by an error at the factory. We’ve already arranged a replacement product for you, so please kindly wait a little longer 🙏
We’ll also keep pushing the logistics team to speed up the delivery for you 🚚💨
Wishing you a wonderful day 💛
Stellar Customer Service
Even tho I can’t review the actual shirts yet. I wanted to leave them a 5 star review just for the customer service and communication alone. Sadly my package was stolen off my front porch. So I didn’t get the shirts. But customer service has been absolutely fantastic with their help and communication. Such a kind company and even though they had nothing to do with the package being stolen they still went above and beyond to help me!! Will definitely order from them Over and over again!
23 de junho de 2026
Opinião espontânea
Resposta da Topicgirl
😊 Thank you very much for your support and recognition. We will always do our very best to provide assistance and compensation whenever it is within our ability and responsibility to do so.
Customer satisfaction has been our goal from the very beginning and remains our goal every step of the way.
We sincerely look forward to serving you again in the future! 💛✨
I placed an order in May prior to…
I placed an order in May prior to reading the reviews. That was a huge mistake on my part. I think this may be a scam company. I have not received any updates to my order, which is a bummer. I ordered these tops for my honeymoon.
26 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Update:
Hi there 😊
Your package was successfully delivered on June 28th! 📦✨
You can check the delivery details here:
https://t.17track.net/en#nums=LP1000050439286CN
We’ve also sent you a customer feedback survey to learn whether you’re satisfied with your purchase and if there’s anything else we can help you with. 💕
If you have any questions or need any assistance, please feel free to reach out anytime. We’ll be happy to help you! 😊
Wishing you all the best! ✨
Hi there, I’m really sorry for the unpleasant experience.
Our warehouse was recently affected by a nearby fire, which has unfortunately caused delays in shipping.
Part of your order has already arrived at our warehouse. I’ve sent you an email to ask whether you’d like us to ship the items that are already in stock first, and then send the remaining items as soon as they arrive.
We’d really appreciate it if you could check your email and reply when you have a moment. Thank you so much for your understanding.
This has to be a scam
Second Update: I never received a refund as you stated. You took my $51.07 and never sent the items I ordered. You have yet to send the items OR issue a refund. Stop lying. This is 100% a scam. Once something is shipped, you can’t stop it in transit. It was never sent! What you sent me was a bogus tracking number from a company that scammers use. This is now a dispute between you and my bank for fraud.
Update: I have not received the items and I was provided a fake tracking number. The company keeps asking if I want them to still ship the items. I think they forgot they sent me a fake tracking number. I ended up disputing this transaction with my bank. There was no refund or resolution.
This has to be a scam. It’s been almost two weeks and I still haven’t received a tracking number let alone my package. I wanted these items for a trip but I’m starting to think it isn’t going to happen. This company is giving scam artist energy. From the reviews it seems like I’m not the only one.
31 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Update:
Hi there,
We had already shipped your order on June 18th. However, you requested a refund on June 19th, so we had to recall the shipment and process your refund. As a result, the tracking link is no longer valid.
After your refund was completed, I sent you an email with a suggestion: we could send you one item for free as a goodwill gesture to show our sincerity, but it seems there may have been a misunderstanding.
If you’re still interested, I’d be happy to keep this offer open for you.
Hi there, thank you so much for your order! 😊
Due to a fire near our warehouse on May 9th, our facility was seriously affected, which has unfortunately caused shipping delays.
For any customers who prefer not to wait, we are fully honoring our refund policy. 💛
If you would like a refund, please send your order number and refund request to our customer service email, and we will process it for you as soon as possible.
Wishing you a wonderful day! 🌷
I really wish there was an option for…
**update** In response to your reply, i have not received any emails from you guys about any updates on my order. I have sent many emails asking for a tracking number everytime you guys tell me my order is being sent off.. all i want is my order to be sent to me asap and to be provided a tracking number****
I really wish there was an option for zero stars. This company HAS to be a scam. I placed an order in April and still have not received anything. The excuse about the warehouse fire doesn't seem true because why wasn't my order sent out BEFORE this supposed fire on May 9th? I keep getting these ridiculous computer generated responses and keep being told my order will be shipped in 5-7 days. I asked for a refund and they lied and said they have looked up my order and it was confirmed my package was packed and being dispatched, this was on May 26th!!! I just want my order!
28 de abril de 2026
Opinião espontânea
Resposta da Topicgirl
**update**
Hi there 👋
Your order has now been fully shipped. Since the products arrived at our warehouse at different times, and we were worried about making you wait too long, we sent out everything that arrived first. As a result, your order has been split into two packages 📦📦.
Here are the tracking links for both shipments. Tracking updates usually take around 3 days to appear:
https://t.17track.net/en#nums=YF0000261446US
https://t.17track.net/en#nums=YF0000261717US
We sincerely apologize again for the shipping delay caused by the unexpected warehouse incident.
Thank you so much for your patience and understanding 💛
Wishing you all the best!
Topicgirl
Hi there! 😊
We’re really sorry for the shipping delay caused by the recent fire.
We sent you a message earlier letting you know that some of your items have already arrived. We’d like to ship those to you right away. The remaining items should arrive within the next 3–5 days. Would you be okay with this plan? If you have any other preferences, please let us know!
Just reply to this message, and we’ll handle everything according to your instructions immediately.
Looking forward to your response!
Wishing you a great day! 🌸
I am updating my review
I am updating my review. Thwy teached out after I postrd on here and got new shipping info. I recived my prpducts soon after and am very happy with the quality.
9 de junho de 2026
Opinião espontânea
Resposta da Topicgirl
Thank you so much! Your support and recognition mean the world to us and truly motivate our team. ❤️
Sometimes tracking updates can be delayed, and we're very sorry for any confusion or inconvenience this may have caused.
We look forward to serving you again in the future! 😊
Wishing you all the best and a wonderful day ahead. 🌷
TopicGirl is the WORST! 0 stars!
I would give this company 0 stars if i could. We’ve been waiting almost 7 weeks for our order and keep receiving AI generated responses with the generic “you’ll receive your order in 5-7 business days.” This company is trash.
28 de abril de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there, thank you so much for your order! 😊
Due to a fire near our warehouse on May 9th, our facility was seriously affected, which has unfortunately caused shipping delays.
For any customers who prefer not to wait, we are fully honoring our refund policy. 💛
If you would like a refund, please send your order number and refund request to our customer service email, and we will process it for you as soon as possible.
Wishing you a wonderful day! 🌷
Scam company
Scam company. They said my package was delivered to a lobby which I entered a townhome address for the delivery. I would not recommend you purchase here.
5 de junho de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there 👋
For all orders, we ship according to the address provided on the order.
I previously submitted a request for your order information but haven’t received a reply. Without it, I can’t verify the specific reason. I hope you’ll contact us after seeing this message so we can check the cause.
We support returns and exchanges for any issues.
Looking forward to your reply.
Best wishes 💛
Extreme scam company
Extreme scam company. Giving me excuses that the warehouse burnt down, never shipped my package, explained I have to cancel the dispute before they’ll send the package or issue a full refund.
Attempted to work this out with their social media as well as via email. They even sent me pics of the burnt down warehouse lol and would ask me if I trusted them to cancel the dispute lol
8 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there, thank you so much for your order! 😊
The shipping delay this time was unfortunately caused by a nearby fire in the area. For any customers who prefer not to wait, we are fully honoring our refund policy.
Your refund was successfully processed on June 5th. 💳
We sincerely apologize again for the unexpected delay caused by this situation.
Wishing you all the best and a wonderful day ahead! 🌷
Deceitful Company, Poor Customer Service
Ordered a couple of shirts earlier last month before reading the reviews that . Afterwards, I requested a refund (no shipping information had been updated yet). No response from the company. It lead me to search Trust Pilot. I see their replies state there was a large warehouse fire on May 9th, that was causing all the delays. I cross searched their address (N Quebec St, Denver, CO), with fire department records. There was no warehouse fire on May 9th, 2026.
Wondering what their next excuse will be..
1 de junho de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there,
First of all, thank you so much for your order and for loving our products. We truly appreciate your support.
Unfortunately, our warehouse was affected by a fire that occurred in another company's unit on the ground floor of the building. As a result, some of our equipment, machinery, and inventory were damaged or destroyed. This was a real and unexpected incident, and it has required us to relocate to a new warehouse and restart production, which takes time to complete.
We would also like to clarify that we posted a notice on our product pages the day after the fire occurred to keep customers informed and to avoid confusion for anyone who might urgently need their order.
In addition, we received your email on June 1st. Our customer support team typically responds within 24 hours, and your inquiry was still within our normal response timeframe when this review was posted.
Please know that we fully support returns and refunds for all orders. We will be happy to process your refund request as soon as possible.
Once again, thank you for your order and for your interest in our products.
We wish you all the best and hope you have a wonderful day.
Kind regards,
Topicgirl
Love my tops!
I bought two crop tops and I love them! They are very comfortable and cute. I have received a lot of compliments on them!
10 de abril de 2026
Opinião espontânea
Resposta da Topicgirl
Most of the compliments you receive—about 95%—are because of you, while our clothes are just the cherry on top. 🍒
We truly appreciate your kind words about our products and service.
Your support means the world to us and is our biggest motivation! 💛
We’ll keep working hard to maintain the high quality you expect.
Looking forward to seeing you again soon! 😊
Loved!!
I loved my shirts I ordered! I ordered a large for an oversized fit. I'm typically a small or medium so size up! It took about 2 weeks for shipping which I expected. Quality was great. I ordered again! Love the variety and they are some of my fav shirts 😊
28 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Thank you so much for recognizing our products and service 😊
Your support means the world to us and is our biggest motivation 💛
We’ll keep working hard to maintain the quality of both our products and our service 💪✨
Looking forward to seeing you again soon! 😊
Quality of t-shirts is terrible. Refunds not available although advertised
Quality of t-shirts is terrible. I ordered large and can barely fit in. When I asked for a refund, which was advertised as available, they send several back-to-back emails that made no sense. It was only after I told them that i would be asking for a charge back directly from the bank, they told me that they would issue a refund once the t-shirt is shipped (and delivered) to some China address. To summarize, if you order from this joke company, you are paying in American dollars and ordering from an American online store who in turn orders the shirt from China. I highly recommend going to Shein or some other Chinese retailer and order directly from them. Its a scam company. Highly recommend saving your money
22 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there 😊
Our product is made of 95% cotton and 5% spandex, which means it won’t feel like polyester—it won’t have static or that “plastic” texture. It also has good breathability and a comfortable stretch.
In your email, you clearly requested a return address so you could send the item back, which is why we provided the return address.
If you prefer not to return it, please let us know and we’ll be happy to start the refund process for you 👍
Thanks again for your order! 🙏
I ordered over 20 days ago
I ordered over 20 days ago, i have asked repeatedly for an update they keep telling me its going to be 5 days before shipping, i have asked to cancel my order and they keep giving me the run around. DO NOT BUY FROM THIS STORE. service is shit, they say ships in 3 days it does not save your money and your time
21 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there! 😊
We’re really sorry to let you know that on May 9th, a fire broke out near our warehouse and unfortunately affected our inventory. A significant number of products were damaged. 🔥
Please don’t worry—we’re working with our factory to quickly replenish stock, and we’re making sure every product meets our quality standards. ✅
That said, restocking and warehouse relocation will take some time, around 8–15 business days. Once everything is ready, we’ll add more staff to handle all orders, which will be shipped in the order they were placed. ⏳
We really appreciate your patience. If you have any questions, feel free to reach out, and we’ll take care of everything! 💌
Thanks so much for your understanding and support! 🙏
Wishing you a wonderful day! 🌸
Stay away
Stay away. Waiting almost a month for my order to be shipped. No updates provided by them either. Awful.
17 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there! 😊
We’re really sorry to let you know that on May 9th, a fire broke out near our warehouse and unfortunately affected our inventory. A significant number of products were damaged. 🔥
Please don’t worry—we’re working with our factory to quickly replenish stock, and we’re making sure every product meets our quality standards. ✅
That said, restocking and warehouse relocation will take some time, around 8–15 business days. Once everything is ready, we’ll add more staff to handle all orders, which will be shipped in the order they were placed. ⏳
We really appreciate your patience. If you have any questions, feel free to reach out, and we’ll take care of everything! 💌
Thanks so much for your understanding and support! 🙏
Wishing you a wonderful day! 🌸
Order lost in the ether
So far have received no updates about the shirts I ordered almost 15 days ago. I don't mind waiting for shipping but appreciate knowing where my stuff is coming from and apparently this store is shipping from China. Wouldn't have ordered if I knew that. I have emailed their service email and hopefully will get an update or a refund.
2 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
Hi there! 😊
We’re really sorry to let you know that on May 9th, a fire broke out near our warehouse and unfortunately affected our inventory. A significant number of products were damaged. 🔥
We’ve processed your refund successfully as requested since you preferred not to continue waiting. 💛
We sincerely apologize again for the inconvenience caused.
Best wishes ✨
Excellent Customer Service
I was not impressed with my original order which is why I am only giving 4 stars.
However, I am amending my original review as the company provided excellent customer service.
They contacted me and offered a new product, at no charge, to replace the item I was dissatisfied with.
The replacement product arrived in good time and is of good quality. I appreciate the time they took to make it right and would order from them again.
11 de maio de 2026
Opinião espontânea
Resposta da Topicgirl
💛 We're truly sorry for the misunderstanding in our previous communication.
Thank you so much for giving us the opportunity to make things right. We really appreciate your kindness and understanding.
Wishing you all the best and a wonderful day! 😊
Hi there! 😊 Thanks so much for your feedback!
Our product is made of 95% cotton + 5% spandex, giving it great absorbency and a bit of stretch.
Because of the crop top design, the hem might curl slightly after washing. Usually, a quick low-heat iron after drying will bring it back to normal.
If you’re not satisfied with your order, we do offer returns and exchanges—just reach out to our customer service team, and they’ll help you out.
Wishing you a wonderful day! 🌸
I have several shirts from Topic Girl and LOVE every single one
I have several shirts from Topic Girl and I always get compliments or comments when I wear them out! They are so funny and cute! My Art The Clown shirt is my favorite and he noticed me at Universal and asked me for a pic! Their customer service is superb too! I waited until the last minty to order a few shirts for my vacation and they reached back out assuring I would get my shirts in time and I did! Love this company! I will be ordering more shirts soon for my upcoming vacation!
2 de outubro de 2025
Opinião espontânea
Resposta da Topicgirl
Thank you so much for your kind support! 🙏 We’ll keep working hard and can’t wait to see you again. Wishing you all the best! 🌟
Loved the tops I got!
Loved the tops I got!! Customer service was also refreshing and helpful.
1 de abril de 2026
Opinião espontânea
Resposta da Topicgirl
Thank you so much for your support! We’ll keep striving to get even better 😊
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