Achtung bei Defekten: Gerät Seilzug gerissen – Kundenservice antwortet nicht! Ich habe das faltbare Wasser-Rudergerät von Topiom erworben und war anfangs mit der Optik zufrieden. Nun ist jedoch wäh... Ver mais
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Leia as opiniões dos outros
"Ich habe im Januar 2024 das Topiom WASSER-RUDERGERÄT V2 Pro mit TM3 gekauft (Bestellnummer #37866). Nach kurzer Zeit ist ein Metallteil, das im Inneren des Wassertanks verbaut ist und logischer... Ver mais
Excellent product and great service from Topiom all round. Very quick delivery after placing the order, all parts present and simple to construct. Machine works brilliantly and really makes exercising... Ver mais
Ich habe am 2. November 2024 das Topiom WASSER-RUDERGERÄT V2 Pro mit TM3 gekauft (Bestellnummer #39720). Nach kurzer Zeit ist ein Metallteil, das im Inneren des Wassertanks verbaut ist und logische... Ver mais
Informações sobre a empresa
Escrito pela empresa
Topiom has its Own factory with R&D team focusing on providing high quality of rowing machines globally
Informações de contacto
1312 17th Street Suite 692 Denver CO, 80202, Denver, Estados Unidos da América
- +12568504437
- support@topiom.com
- topiom.com
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5 Sterne und mehr
5 Sterne und mehr, wenn wir könnten, für Topiom und vor allem für Johanna, die uns vor und nach dem Kauf in beeindruckender Weise betreut hat. Durch Zufall sind wir bei der Suche nach einem Rudergerät auf die Seite von Topiom mit dem Angebot für eine 21tägige Testphase gekommen. Das Angebot klang sehr verlockend, fast zu verlockend, um wahr sein. Denn kein deutscher Anbieter bot eine Testphase an. Also eine Mail losgeschickt, um ein paar grundsätzliche Fragen zu klären. Prompt kam eine Antwortmail von Johanna auf Deutsch. Johanna hat uns durch die Beantwortung all unserer Fragen unsere anfänglichen "Ängste" genommen. Wir haben nun unser Rudergerät schon 2 Monate und sind mehr als zufrieden. Wir können jedem nur empfehlen, sich für ein Rudergerät von Topiom zu entscheiden. Hier stimmen nicht nur Preis und Leistung, sondern auch der Serice - und der in deutscher Sprache! Also nochmals vielen Dank ganz speziell an Johanna.
Seit Wochen sehr zufrieden …
Ich nutze das Gerät nun seit ein paar Wochen und bin begeistert. Qualität stimmt. Lieferung super zügig schneller als angekündigt. Ich habe schon zwei mal mit dem Support (in englisch) geschrieben. Sehr nett und hilfsbereit. Wassertabletten wurden sofort umsonst losgeschickt und Verpackung kann man auch entsorgen und muss nicht den Keller vollstellen. Der Computer zeigt das nötige an. Watt habe ich leider noch nicht gefunden, aber muss mir die Anleitung noch mal genauer ansehen. Kann es nur empfehlen und ist günstiger als ein Original waterrower.
The machine works and is a great…
The machine works and is a great exercise for me. I especially love the integration with Kinomap app and watching the videos sync to my movements is a treat.
A good buy!
Great value and quality- pleasant surprised
I have to say like many others on here I was a bit sceptical about ordering as I couldn't find more information about the brand online. They showed available stock unlike Waterrower, concept 2 etc so decided to give it try and I've been really pleasantly surprised.
The order itself was dispatched really quickly, within a few working days. As advised when ordering it was shipped in 2 parts, first arrived really promptly and second parcel around a week later. They even delivered to the Highlands which some other UK brands won't do.
All arrived very well packaged and with clear enough instructions. It was a little bit fiddly to assemble on your own but around 30 minutes later it was built. Construction seems really sturdy and we'll made to a high quality finish. The screen display is pretty basic but does the job, if you just want to track time, distance etc it'll be more then fine. It also takes up quite little space and looks pretty good when stored upright.
I contacted customer service as I ordered just before the £100 promo started and the were super helpful and refunded it for me as a gesture of goodwill.
All in all really quite pleased with it and pretty confident in the product. Should there be any issues with CS team seen very helpful.
If you don't want to wait months for Waterrower stock and to save yourself £400 for a very similar looking product I wouldn't look no further.
Super Gerät!…
Ich habe das Rudergerät seit 4 Wochen und bin sehr zufrieden damit!
Optisch wie die anderen Holz-Waterrower,
gut verarbeitet, wertiger Eindruck!
Sitz läuft gut, Bedienung ist hervorragend!
Also: alles sehr gut!
Hervorzuheben aus meiner Sicht ist noch die sehr nette Kommunikation (Johanna)!
Good rowing machine...Great customer…
Good rowing machine...Great customer service! Always there to answer questions and resolve any problems. Would defiantly buy another product from them again!
Thanks Hesper your a pleasure to deal with!
Schnelle Lieferung
Schnelle Lieferung, gute Verarbeitung. Preis/ Leistung stimmt!
Highly recommended by me, a stranger on the internet
I have to be honest, I was nervous about ordering such an expensive rower from a company I never heard of. I did my research and decided to take the plunge.
They also sell on Amazon UK and the reviews there were excellent.
I also emailed customer service several times with questions and they average response time......about 15 mins....human on the other end too.
Product came much faster than expected (3 days) and I have to say the quality is excellent. It was easy to assemble, all tools provided.
I am really happy with my purchase and I am assuming they are a new company so i will do all I can to recommend them to other potential customers.
Now for the hard part...shifting the lockdown timber.
As good as rower that are double in price
I had the original water rowers at our fitness center at our company. After doing research I purchased the Topiom model for my home. It is as good as the super high end rowers we had at our company at half the price. Its great and easy to assemble and the wife now loves it too. Would highly recommend.
Love my Topiom Rower
Love my Topiom Rower, bought it about 7 months ago, have used it almost every day since. My husband and son use it as well on occasion. Sturdy, well built machine, it was easy to build and the after sale service is excellent. The plate covering the adjustable pedals split, allowing the pedals to slip through while rowing, we emailed the supplier and within a week or so, the part was delivered to us and fairly easy to fit.
I was dubious at first
I was dubious at first as, honestly, some of the reviews I read looked fake or read like an advert. I’m writing this to hopefully help anyone who noticed the same and isn’t sure.
Delivery was quick (around 4 days) and all-in-all I’m very happy with it.
Putting it together was easy enough. The foot panel was hard to fit due to tolerances, but I got there.
Some reviews say it’s solid wood, some say veneer. I can confirm it’s veneer, but don’t be too put off, it’s not like a cheap bookcase, it’s a good veneer, it doesn’t look plastic. The wood beneath it is engineered, but it’s strong, don’t worry on that front.
I was after something to change my lockdown workouts (been mostly running for months now). I wanted it to not look a mess when it’s not in use and I wanted it to be quite as I have young children. I was going to get a WaterRower (few hundred £ more) but the delivery time really turned me off (6-8weeks).
This is a good rowing machine. The computer/meter isn’t really up to much. You get a reasonable reading on strokes per minute but the distance reading is just multiplying number of strokes by 6m. Makes no difference how hard you pull. I wasn’t much into rowing before but a rower looked like the best option for a home workout machine. So I’m not that fussed about the meter. The strokes per minute is good enough to build your workouts around.
That said, it looks good, feels solid, gives a good workout (I’m reasonably athletic and was slightly worried it wouldn’t give enough resistance - it does), runs quietly and doesn’t take up much space.
If you’re after a home workout rowing machine that looks good when you’re not using it and doesn’t make loads of noise when you are then you’ve found it here. If you’re a keen rower looking at your metrics and following a training regime then this isn’t for you, but you already knew that, you want a Concept 2.
Topiom Water Rower: Walnut
I am really enjoying my Topiom rower. When I started on this journey of finding gym equipment for home I spent a significant amount of time deciding the type of equipment that I wanted.
Topiom offer a 21 day free trial which I took them up on to make a decision as I had never heard of this brand before. I’d never used a water rower and the only rower I had used in the past was a Concept air rower at the gym.
There were some basic requirements which I needed specifically, something that could easily be stored in a relatively small space, that would arrive fairly soon and was in budget but of a good, robust quality.
During my investigation other manufacturers had a minimum of 8 week lead time which didn't fit into my New Year plans of getting healthier. I was very impressed that my order came within a few days of ordering and Annie from Topiom kept me informed.
The rower arrived and it took me under an hour to assemble, there aren't that many screws and all the pieces made sense to me where they should go. There is a YouTube video that also shows how to guide on assembly. I did notice a few little scratches before assembly which I informed Topiom about and they were very responsive to feedback.
The colour I chose was the walnut style which is darker in colour but with the blue water dye it just looks amazing.
During my trial I had many questions and these were answered within 24 hours from the fantastic customer services team. Some of these answers had videos attached made specifically to answer my questions.
Something that I did notice is that the V2 monitor wasn’t quite reading my rowing statistics right however again Topiom customer services stepped up and organised a new beta monitor and this resolved the problem.
At the end of the trial, I decided to keep the rower and couldn’t be happier.
I have now had my Topiom rower coming up to two months and can feel the difference.
What I like is that its quieter than an air rower and it feels tranquil with the sound of the water. Paired with Kinomap, it gives useful tracking of my performance and some lovely routes to keep my exercise fresh and new.
Overall my experience has been great and the Topiom customer service has been outstanding.
I searched & waited a while for a rower…
I searched & waited a while for a rower with the right weight limit & price range, as well as features important to me like warranty, sound, & solid build. The only complaint I have is that the foot straps are too close together to comfortably place my feet & use the machine without stressing my knees & decreasing range. The shipping was fast, the boxes were excellently padded, the pieces were all present without damage, & build was a breeze. I read to my son the directions & he put everything together in about 35 minutes using only the items that came with the unit. It would be smart to plug in the pump before you start, so it's ready to fill the tank. Having an electric pump is a great advantage here & I didn't notice that offered with any other units, either. The unit sits pretty low to the ground, so be prepared for that. Customer service has been great, answering my questions both on the phone & through email. I took a chance on a new company for the warranty & weight limit; if those 2 items are any of your concern, only time will tell, but so far I'm happy. Oh & the sound of the water while you row is absolutely meditative. I know most people play music during a workout, but you must try it a few times with noting but the water for noise, it's delightful.
Two weeks after purchase
Have been using my new rower for about 2 weeks now and all seems good. Took longer to assemble than video suggested but that could be down to me! Already feeling the benefits would recommend to anyone.
TOP Gerät und bester Service
Besser geht´s nicht! Vor dem Kauf wurden unsere Fragen sehr schnell beantwortet und nach dem Kauf genauso! Super Service und herzlichen Dank an Johanna.
Das Rudergerät kam sehr schnell per UPS aus Belgien. Super verpackt und leicht zu montieren. Eine deutsche Anleitung liegt ebenfalls bei. Wir haben uns für das Modell aus Ebenholz entschieden, das aus massivem Holz besteht, sehr schön aussieht und sehr gut verarbeitet ist.
Der Computer lässt sich leider nicht mit unserem Polar Pulsgurt verbinden, was uns aber nicht weiter stört, da wir sowieso die App von Polar nutzen.
Fantastic support service, customer satisfaction is indeed their #1 goal!
Bought the Topiom rowing machine from the company's British website topiom.co.uk. Everything was delivered within several days, overall very quick and even faster than I expected. Despite the weathered packaging, the item was brand new and easy to assemble. The assembly instructions could've been better, but it's still very obvious what goes where.
Ended up having issues with the footpads, they are indeed placed very close to each other, so if you have thick legs it might be a problem. Still, the customer support did everything to keep me satisfied, which was way beyond what I originally expected. I had my doubts about the brand at first, but I've been actually proven wrong. Good job Topiom!
Wow! I wish I got one of these years ago.
TOPIOM WATER ROWING MACHINE
I was looking to buy an 'original' oak WaterRower, however due to the pandemic there was a delay of 1-2 months. I didn’t want to wait that long, so I did a Google search and came across this product. It had good reviews and looked a bargain in comparison, but I wanted to clarify a few things first, so I contacted Topiom support to get information about the wood composition and monitor.
Unfortunately for me, their emails somehow went into my spam folder. As I thought they hadn't replied, I automatically crossed them off my short list. Fortunately, they followed up with a phone call when I had not replied to their emails. The representative that called was very pleasant to speak to and helpful. It gave me confidence in the companies product and support service. So, I dived right in, (excuse the water pun) and have become addicted to it ever since.
The water rower arrived within a few days of purchase on Amazon. Two boxes were delivered a day apart. Everything was well packaged and very easy to assemble using their YouTube video. Just search for their company name and you'll find it.
The Topiom water rower has a light wood colour to the finish, similar to the colour of ash wood. According to Topiom support the rower is a solid wood composite, NOT a plywood veneer. That would have definitely put me off, as it would have delaminated and pealed over time.
The overall quality is very good in my opinion. It looks like it will outlast me. I agree with other reviews that the rowing action is smooth and relaxing. I have used a Conept 2 rower in the past which was good also, however the fan noise is loud and mechanical sounding compared to the water rower which is a lot quieter and sounds like you”re rowing on water, adding to the realism of the rowing on water simulated workout.
I was hooked after my first few rows. The monitor does the basics, with the addition of Bluetooth. This means that you can use some of the available video rowing apps out there. Bluetooth is an extra cost on the 'original' WaterRower brand. Making this rower even more value for money.
If money is an issue, then this water rowing machine is significantly cheaper...with most of the bells and whistle, including Bluetooth. Having said that, it's worth mentioning that the monitor is apparently not as good as on the 'original' WaterRower, competitor, function wise. If you are a club rower, then you may like to compare monitor features to make sure that it suits your particular training needs.
For home or gym use, the basic rowing functions, distance, calories burned etc does the job, with the added benefit of being able to use Bluetooth rowing apps as already mentioned. The water rower also takes up little space when stored upright, and looks great. If your a club rower and in the market for a water rowing machine where money is no object, or if you are into brands then you may want something from the more expensive, 'original' WaterRower range.
However, If you want to save significant money and have a gym quality, functional, good looking wood water rowing machine that surpasses most people’s expectations and needs. Then this should be high on your short list...if you’re not clicking that buy button already :-)
When you get your Topiom water rower home, you will have a fun, enjoyable, easy to use and store, low impact exercise friend, that can also deliver a varied and challenging workout when you need it. Whether your a beginner or a pro. Your body and mind will benefit from its use whatever age you are. I’m in my fifty’s and will be using mine to stay strong and healthy for as long as I can.
I highly recommend it.
Comparable to rowers up three times the price
I shopped hard for a good rower at a good price. Topiom exceeded my expectations. I saw many rowers for two to three times the cost of Topiom. I fail to see any difference in the Topiom compared to the much more expensive ones.
I needed something that would be easy on my joints and still kick my butt. This works really well. In less than a week my body is responding to the stress from this workout. It feels really good.
I am really glad I chose a water rower. The harder you push the water the more it resists. So this machine can really grow with you.
Thank you Topiom for amazing customer service, a quality machine, easy to put together and a great low impact high stress workout.
Make sure to plug in the pump before you start, it takes an hour to charge.
Folks, this was an excellent rowing experience the very first time. The pull during the stroke was even throughout. The instruction book and video make the setup process straight forward.
Folks, this was an excellent rowing experience the very first time. The pull during the stroke was even throughout. The instruction book and video make the setup process straight forward. I found that it did take longer than 30 minutes but that was due to my own physical limitations. It is a good looking piece of heavy duty equipment.
Bit slow on the delivery
2 weeks after purchasing my rower and only one part of the package has arrived. After reading reviews of others it sounds like this is a common problem. I only brought this rower as they said it was a 3-7 day delivery. Marketing ploy. Customer services are quick to respond but they advised me to be patient. I hope I don’t have as much trouble getting my money back as others 😟
28/01-Update, I contacted customer services again and they arranged for another item to be shipped which arrived today. They also gave me a free mat. I haven’t set it up yet but am feeling much happier with the service

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