To be honest, I like this brandm but delivery was quite long. That was dissapointing. Still, I give it 5 stars because their growth serum is wonderful!!!
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Leia as opiniões dos outros
I really like their eyelash growth serum - I just haven't gotten around to trying their other products yet.
I have to say I was skeptical but this stuff really works. I would say within 8 days I noticed longer, fuller lashes! Oh, wait a minute, I swear it was on my doorstep THE NEXT DAY!! No need to dou... Ver mais
I ordered on February 7th and still haven't received the parcel. The tracking sites say it was delivered on the 8th, but there's no parcel. When I try to rate the delivery, they say I can't do it beca... Ver mais
Informações sobre a empresa
Escrito pela empresa
Toplash Cosmetics is a brand based in Dublin, Ireland. Now, it is available in the EU, US, South America, Asia. Our mission is to highlight your individuality. Each product of the brand line follows this idea. Our experts develop cosmetics, following the philosophy of minimalism, reasonable consumption, and healthy compositions.
Our 90-Day Money-Back Guarantee
Try it risk-free for 90 days
Your satisfaction matters to us. That is why every order is backed by our 90-day satisfaction guarantee. If your experience is not what you expected, please reach out to our support team within 90 days of delivery and we will review your case promptly.
Informações de contacto
2380 Drew SR STE 1, FL, 33765, Clearwater, Estados Unidos da América
- +17274720345
- admin@toplash.com
- toplash.com
I really like their growth serum
I really like their eyelash growth serum - I just haven't gotten around to trying their other products yet.
9 de abril de 2026
Their growth serum is wonderful
To be honest, I like this brandm but delivery was quite long. That was dissapointing. Still, I give it 5 stars because their growth serum is wonderful!!!
9 de abril de 2026
Best serum I've ever tried
Best serum I've ever tried. What about the site, so it's very easy to use and so easy to order something.
27 de fevereiro de 2026
The brand is very good
The brand is very good, the website is convenient and beautiful, but the delivery was disappointing; the package was delayed by almost 2 days.
25 de fevereiro de 2026
Thank you
Everything was great. The website is very user-friendly, and the delivery is quite fast. I previously mentioned the serum; it is very good.
25 de fevereiro de 2026
I ordered on their web page and got no…
I ordered on their web page and got no emails about my order since. I tried to contact them the past two weeks, but none of the emails or phone numbers are real or working. I can not even get my money back!
Update: Managed to speak to a really kind lady on their behalf, Olivia, she helped me get my refund and it was processed just now, so i got my money back.
9 de janeiro de 2026
Opinião espontânea
Resposta da Toplash Cosmetics
Hi,
Thank you for reaching out. We’re sorry to hear about your experience.
We have attempted to contact you by phone using the number provided with the order, but unfortunately we were unable to reach you.
Please check your email inbox (including spam/junk folders) and feel free to reply directly to this message so we can assist you promptly with your order and resolve the issue.
We’re here to help and look forward to your response.
perfect serum
2 de janeiro de 2026
My lashes are noticeably longer now
9 de janeiro de 2026
Very fast delivery
The website is very convenient. I ordered a serum here a week ago, and it has already arrived. The product was neatly packaged and undamaged. The serum itself has no chemical smell and is easy to apply to the eyelashes. I will keep using it.
5 de novembro de 2025
Did someone say Lashes?
I have tried many lash serums, where I saw little to no results.
I’ve only used this 3x so far, and it’s working!
Worth the price point, with a generous amount of product.
29 de março de 2025
I didn't receive the parcel
I ordered on February 7th and still haven't received the parcel. The tracking sites say it was delivered on the 8th, but there's no parcel. When I try to rate the delivery, they say I can't do it because the parcel hasn't been delivered yet. How do I understand this? Has it been delivered or not?
7 de fevereiro de 2025
This product affected me badly, where I had to go to the Dr because my eyes turned extremely red after using this product.
By communicating back to customers when they have a problem. I’ve been trying to contact customer support for help and no one has reached back out to me and it’s been weeks now.
5 de fevereiro de 2025
Resposta da Toplash Cosmetics
Thank you for the feedback. Sometimes, in the first few days, there may be redness.
This is because the skin is getting used to the active components.
For example, the component of Far Eastern thuja extract.
We recommend applying the serum every other day for the first week to allow the skin to get used to the active components.
Then switch to daily application.
Avoid getting the serum in your eyes, as this cosmetic product is meant for skin application. However, we remind you that you have a "90-day Return Guarantee."
Every feedback is very important to us as it helps our company improve the quality of service and products.
Please check your email, we replied the same day.
Sincerely, Olivia
I did not receive an eyelash growth…
I did not receive an eyelash growth chart like all the examples shown on Pinterest and the tube of Brow Serum was empty/dried out.
25 de maio de 2023
I was amazed at how fast my lashes grew…
I was amazed at how fast my lashes grew longer and thicker. I’ve tried several brands, but this was the best. This is all I’ll use from now own. Also use on my brows.
13 de maio de 2023
Received quickly in good condition
Received quickly in good condition. Beautiful cross and chain.
17 de maio de 2023
WOW...all this in the first two weeks!
I have to say I was skeptical but this stuff really works. I would say within 8 days I noticed longer, fuller lashes! Oh, wait a minute, I swear it was on my doorstep THE NEXT DAY!!
No need to double dip, the applicator is long n will contain plenty serum for both eyes and there is a lot in the bottle.
Lastly, I experienced ZERO EYE IRRITATION so far!!
This really is an AMAZING lash builder!!
13 de maio de 2023
I keep getting reminded to do this…
I keep getting reminded to do this review. I haven’t used it long enough to notice anything so I guess we’ll see and here’s your review you keep reminding me about.
12 de abril de 2023
Resposta da Toplash Cosmetics
Thank you for taking the time to leave a review of our product. We apologize for any inconvenience caused by our reminders. Our goal is to ensure that our customers have the best possible experience with our product, and we believe that customer feedback is an essential part of achieving this goal.
We appreciate your honesty about not having used the product long enough to notice any results. We understand that individual experiences may vary, and we hope that you will continue to use our product and see the benefits it can provide.
Thank you again for your review, and please do not hesitate to contact us if you have any questions or concerns.
Best regards, Olivia at Toplash
I bought the serum used it for 3 days…
I bought the serum used it for 3 days and my eyelashes started to fall out. I sent an email. Got a small vague response. But no definite answer. I will have to throw it in the garbage and buy anothe brand.
23 de março de 2023
Resposta da Toplash Cosmetics
Thank you for taking the time to share your experience with our eyelash serum. We are sorry to hear that you experienced eyelash falling, but we would like to clarify that our product has been extensively tested and has not been shown to cause this side effect.
As for our refund policy, we offer a 90-day money-back guarantee to ensure our customers' satisfaction. If you are not completely satisfied with your purchase, you can contact us for a refund or exchange.
We appreciate your feedback and hope that you will give our product another chance in the future.
Best regards, Olivia at Toplash
It came quick
It came quick, I'm using it lets see what happens in the next couple of weeks.
14 de março de 2023
Resposta da Toplash Cosmetics
Thank you for taking the time to leave a review of our serum. We are thrilled to hear that you are satisfied with the results and that our product has met your expectations.
We take pride in providing our customers with high-quality products that deliver real results, and we are pleased to see that our serum has made a positive difference in your beauty routine.
We appreciate your feedback and hope that you will continue to enjoy our product. Please do not hesitate to contact us if you have any questions or concerns.
Thank you again for choosing our serum, and we look forward to serving you again in the future.
Best regards, Olivia at Toplash
Resposta da Toplash Cosmetics
Thank you for taking the time to leave a review of Toplash eyelash and brow growth serum. We are thrilled to hear that you are satisfied with the results and that our product has met your expectations.
We take pride in providing our customers with high-quality products that deliver real results, and we are pleased to see that our serum has made a positive difference in your beauty routine.
We appreciate your feedback and hope that you will continue to enjoy our product. Please do not hesitate to contact us if you have any questions or concerns.
Thank you again for choosing our serum, and we look forward to serving you again in the future.
Best regards, Olivia at Toplash
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