Their return policy is all talk
Their return policy is all talk. I tried to return a faulty item, but they gave me the run around, saying it was out of warranty despite being only a month old.

Resposta da Topsymart
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Customers will recognize our products to be one of the cheapest on the internet and in any brick and mortar store, without compromising its quality. For the necessary convenience of our customers Topsymart thoughtfully provides Guest checkout as well. We provide fast, safe and secured checkout experience. Unlike so called market makers in this business we do not clog our business model with collecting and tracking personal data of our customers and bargain it for financial gain in the market. We believe being simple is the most complex thing and unlike most of our competitors we tried to keep customers user experience as simple as possible. No hoops, no campaign, no tricky way to divert our customers to buy more than they want and selling their personal data. We want our customers to find their products fast and get done with it sooner than any of our competitors.
530 Melrose Avenue, 07080, SOUTH PLAINFIELD, Estados Unidos da América
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
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Their return policy is all talk. I tried to return a faulty item, but they gave me the run around, saying it was out of warranty despite being only a month old.

Resposta da Topsymart
This platform sold me a used product as new! The box was opened,and the item had signs of wear. FEEL RIPPED OFF. Indefinitely won't trust this marketplace again.
Disappointing experience with Topsymart! Ordered a product that took ages to arrive, and when it finally did, it was damaged. Customer service was unhelpful and unresponsive. 1/10 would not recommend 👇

Resposta da Topsymart
The Crochet White Knitted Beach Cover-up Dress works as a stylish layering piece. Its breathable fabric keeps me comfortable in warm weather. The open-knit design looks chic over swimwear or a simple slip dress. It's an effortless way to stay cool and look cute at the same time.

Resposta da Topsymart
The 15 Pcs Bohemian Retro Rings Set elevates any outfit in seconds. Each piece in the set has a unique design that feels special. They’re lightweight, and I can stack them for a bold look or wear just one for a subtle accent. It’s a fun way to add some boho charm to everyday wear.

Resposta da Topsymart
The Itouch Sport 3 Smart Watch feels lightweight and tracks my daily steps with no hassle. The blush color is soft and pairs well with casual or sporty outfits. The interface is simple, and the screen responds smoothly to taps. It’s been great for monitoring my heart rate and sleep patterns too.

Resposta da Topsymart
I have bought from here and no issues , Communication can be a bit slow at a time but good.

Resposta da Topsymart
Positive experience of shopping , very good quality products at an unbelivable prices loved it very nice !!!

Resposta da Topsymart
I purchased warmer cups . Good quality at an affordable price .
Return Policy
I needed to return an item. Unfortunately, I was unable to complete the process after trying twice. I reached out again and the 15 day return had lapsed and was enforced. I think 15 days is not nearly long enough. The item was a gift and many circumstances beyond my and the recipient's control prevented the return within 15 days. The customer service representative offered no other options, just instructed me to read the policy again. Definitely will not be ordering from this company again.

Resposta da Topsymart
My son ordered an item in error -- wrong size and the correct size was not available. When I called customer service the same day to cancel the order I was told the voice mail was not set up, which made me suspicious, so I sent an email. I got a call back within hours from Krish at Topsymart, who not only assured me the order could be cancelled from the seller (Topsymart is an intermediary), but called to confirm the next day that it was canceled and my money refunded, then offered to give me 10-20% off any other item I might order from the site. What great customer service and just a nice guy! I would not hesitate to order from Topsymart again!

Resposta da Topsymart
This is my second order from Topsymart. The communication on order confirmation and shipping is excellent. I even received a personal phone call on my first order to clarify my address. Love the unique styles they offer.

Resposta da Topsymart
the product is great! It is exactly what it was advertised as and is rather good quality. There was a little hiccup in the tracking process where the status of the package wasn't updated for some time, but just a few days after I sent an email to confront the issue, the package arrived. If possible I would give the experience four and a half stars, but sadly that isn't possible.

Resposta da Topsymart
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