We approached Emma and Deborah to help us find the perfect place to stay in Italy straight after our destination wedding. The attention to detail, recommendations and service were second to none. We h... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This was the second holiday Tots Too have planned and arranged for our family - 6 adults and three under-fives. Once again Deborah and her team took the time to understand in depth what we wanted from... Ver mais
Our family trip around Vietnam was expertly curated by Emma and her team. She really takes the time to understand exactly what the right balance of needs are to create the best experience for the whol... Ver mais
A empresa respondeu
Tots Too have looked after our family for several years now. Deborah has helped organise for us some of the most wonderful experiences which have created a lifetime of memories. Our most recent trip t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Bespoke luxury holidays, for those bound to travel. With 25 years' experience designing holidays unique to you and your family, we take the time to understand your preferences and make the right recommendations for you. Holidays are precious, so you can count on Tots Too to support you and your family from our first call to final boarding call.
Escrito pela empresa
Informações de contacto
85-87 Bayham Street, NW1 0AG, London, Estados Unidos da América
- 020 7284 3344
- sales@totstoo.com
- totstoo.com
4,6
Excelente
233 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent from start to finish.
My contact was Dhiren. He was excellent. Very knowledgeable, responsive, proactive and friendly. His information always accurate and he made the whole process easy
Would thoroughly recommend anyone with kids use this business to plan your upmarket holiday. Just because a hotel is 'great for kids' doesn't have to mean it is rubbish for Parents! These guys have captured that end of the market.
17 de fevereiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Nigel,
Thank you so much for your great review! We are glad you are pleased with our service and thank you for continuing to book with Tots Too. We value our repeat clients highly. As always, we are on hand if you need us up until and throughout your holiday. So please do not hesitate to contact Dhiren or any of us here if you need us.
Wishing you a wonderful holiday to Sani Beach,
Many thanks,
Vanessa
Very helpful and well informed
Covered everything we asked about and had great knowledge of hotel facilities and kiddy amenities
17 de fevereiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Andrew,
Thank you for taking the time to review our service. We are glad you are happy with our knowledge of the resorts, we pride ourselves in giving the best possible service. We are on hand whenever you need us up until and throughout your holiday. So if you need anything please do let us know.
I wish you a fantastic family holiday. We are very much looking forward to hearing about it.
The Tots Too Team.
Really great company
Brilliant help from sales contact. Haven't been on holiday yet, but booking experience was ideal
13 de fevereiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Laura,
Thank you for taking the time to review Tots Too. We are glad you are happy with our service. We are on hand whenever you need us up until and throughout your holiday.
I wish you a fantastic family holiday. We are very much looking forward to hearing about it.
The Tots Too Team.
India Holiday
I just wanted to thank Emma and her team so much for their excellent service and handling of my holiday to India. They arranged a wonderful itinerary for me based on all my requirements, and nothing was too much trouble. It took all the stress and hassle away.
I would highly recommend Tots Too/Essential Escapes.
9 de fevereiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Nikki,
Thank you for taking the time to review our service, we really do appreciate your comments. We are glad you are happy with our service and we are on hand up until and throughout your holiday if you need us for anything. Wishing you a fantastic holiday to India.
Look forward to speaking to you soon,
Vanessa
Fantastic service from Tots Too
I am thrilled that I have found Tots Too. I have just booked my 4th holiday with them. They provide a very special personal service and they have managed to find the ideal holiday for us each time. They have catered for the different needs of our family, including the children, anxious tired parents and older but energetic and discerning grandparents. Thank you to the team at Tots Too!
6 de fevereiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Virginia,
It's lovely to hear from you and we're glad you are happy with our service and continue to book with Tots Too. We really do appreciate our repeat clients. If there is anything you need between now and your departure date please do let us know and we will be happy to assist. We are also here if you need us while you are in Crete. We wish you a fantastic holiday!
Look forward to hearing from you again soon,
The Tots Too Team.
Reliable and friendly
We've booked three holidays through Tots Too, and I always recommend them to friends.
20 de janeiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Lucy,
It's great to hear from you. We are glad you are happy with our service and continue to book with Tots Too as we value our repeat customers highly. As promised as always we are on hand up until and throughout your holiday so please do get in touch should you need us. We hope you are looking forward to your holiday and wishing you a fantastic time.
Look forward to speaking to you again soon.
Many thanks,
Vanessa
excellent customer care
Bespoke holidays, care taken to match our requirements with available holidays. We have just booked our third trip with Tots Too so this speaks for itself!
16 de janeiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Alisa,
It's great to hear from you. We are glad you are happy with our service and continue to book with Tots Too, we value our repeat customers highly. As promised as always we are on hand up until and throughout your holiday so please do get in touch if you need us. Wishing you a fantastic holiday and look forward to speaking to you again soon Alisa.
Many thanks,
Naz and the Tots Too Team.
Exceptional service
We are parents of a 2 and 4 year old and have just booked with Tots Too for the third year. Dhiren Shah is always very helpful and attentive to our requirements.
9 de janeiro de 2017
Opinião espontânea
Resposta da Tots Too
Hi Jon,
Thank you for taking the time to review us and we are pleased that you are happy with the service from our Travel Sales Consultant, Dhiren. As promised we are on hand up until and throughout your holiday so please do not hesitate to get in touch should you need us. Wishing you a fantastic family holiday.
Many thanks once again and look forward to speaking to you soon,
The Tots Too Team
Extensive knowledge and excellent service
Their knowledge of resorts is fantastic. Great advice given and fantastic efficient service - no waiting around for call backs or email queries. Such a pleasure to deal with.
28 de novembro de 2016
Opinião espontânea
Resposta da Tots Too
Hi Laura,
It is great to hear from you. Thank you very much for taking the time to review us. We are pleased that you are happy with our service as it is important to us to offer a 5* service to our clients.
Look forward to speaking to you very soon,
The Tots Too Team
Tottoo
Absolutely outstanding service from Dhiren! No sales patter just supportive advice. Nothing was too much trouble. Any queries I had were answered immediately and he checked every detail with Baobab Suites and Monarch Airlines. His emails contain all details regarding booking the holiday and he even asked Daniel at the Suites to forward details re The Gala Dinner. I have never felt more reassured when booking a holiday. Thank you a zillion times Dhiren.
23 de novembro de 2016
Opinião espontânea
Resposta da Tots Too
Hi Elizabeth,
We are glad you are happy with the service from our Travel Sales Consultant, Dhiren. Thank you very much for taking the time to review us as its so important that we offer a 5 star services to our clients.
We look forward to speaking to you very soon,
Vanessa
Excellent service
They are a great team who have actually visited the resorts. I have booked with them before and would defiantly book with them again.
3 de novembro de 2016
Opinião espontânea
Resposta da Tots Too
Hi Rebecca,
Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients. We are glad that you continue to book with us, we value our repeat customers highly. As promised we are on hand up until and throughout your holiday so please don’t hesitate to get in touch should you need us.
We look forward to speaking to you soon,
Vanessa
Polite and helpful
The rep was helpful and did their best to match expectations.
19 de outubro de 2016
Opinião espontânea
Resposta da Tots Too
Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients.
We look forward to booking your future holidays.
The Tots Too Team.
Fast, friendly quality service
Booking our third holiday in a tow with Tots
5 de outubro de 2016
Opinião espontânea
Resposta da Tots Too
Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients. We are glad that you have now booked your third holiday with us, and as promised we are on hand up until and throughout your holiday so please don’t hesitate to get in touch should you need us.
We look forward to booking your future holidays.
The Tots Too Team.
Excellent, unbiased advice, good recommendations and rapid service
We have travelled with Tots Too on 2 occasions now and can't fault the service at all.
They have recommended resorts ideal for our family and responded quickly to any questions.
Our son developed chickenpox on holiday so we needed to stay longer and they also sorted that out really quickly.
1 de outubro de 2016
Opinião espontânea
Resposta da Tots Too
Dear Emma,
Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients. We are glad that you continue to book your holidays with us and we will certainly look forward to booking your future holidays.
The Tots Too Team.
Resposta da Tots Too
Hi Irfan,
We are glad you are happy with our service. Thank you very much for taking the time to review us, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. We are looking forward to booking your future holidays.
The Tots Too Team.
Friendly, informed and honest advice
This is the third time I have booked a holiday through Tots Too and I keep returning as I believe Tots Too have a broad coverage of family friendly resorts across Europe and can guide me to the best option for our family that meets our budget. The advice I have received is informed and honest and the service responsive and friendly. Thank you.
22 de agosto de 2016
Opinião espontânea
Resposta da Tots Too
Dear Mrs V,
Thank you very much for taking the time to review our service. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. We are glad you have continued to book with Tots Too and we very much look forward to speaking to you again soon about your future holidays.
Tots Too Team.
So much easier than searching around for family friendly options
Found us a perfect apartment in a good ski resort with good flight times at a good price. What more can you ask for?!
13 de agosto de 2016
Opinião espontânea
Resposta da Tots Too
Dear Heather,
Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. We are looking forward to booking your future ski holidays.
Jamie and the Tots Too Team.
South Africa- Dhiren Shah
Fantastic holiday-hotels great hotels and overall experience unforgettable. Looking forward to booking our next family holiday with Tots Too.
3 de agosto de 2016
Opinião espontânea
Resposta da Tots Too
Hi Paul,
It is great to hear your feedback on your South Africa holiday. We really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback.
Dhiren and the Tots Too Team.
Helpful, friendly staff
Very helpful staff, understood what I was asking for and kept to my budget. Also followed up with the resort on additional fees and charges that I did not think should apply (for baby kit such as a high chair and stairgates) and agreed to cover the additional charges for me when the resort refused to waive the fees.
1 de agosto de 2016
Opinião espontânea
Resposta da Tots Too
Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are very pleased to receive your feedback. We look forward to booking your future holidays.
Naz and the Tots Too Team.
Not as many children friendly pools as I was expecting
We wouldn't go again
1 de agosto de 2016
Opinião espontânea
Resposta da Tots Too
Dear Bernadette,
Thank you for your review and valuable feedback. We will certainly help to find you a hotel with more children's pools next time.
Tots Too Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.