The customer service is excellent and they really try to help much as possible
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Knowledgeable staff, very friendly and easy to work with.
A empresa respondeu
I love the new team in Leesville, La. They are professional and caring that makes the customer very pleased. Thank you Leesville. Keep showing the people love and you care with a smile. Thank you.
A empresa respondeu
They are always willing to listen! Good customer service! And thats important to me !
A empresa respondeu
Informações sobre a empresa
- Agência de empréstimos
- também em
- Credor hipotecário
- Empresa de finanças e empréstimos para carros
- Instituição financeira
- Serviços financeiros não bancários
Sobre Tower Loan - Leesville
Escrito pela empresa
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Informações de contacto
1626 South Fifth, 71446, Leesville, LA, Estados Unidos da América
- 337-238-2868
4,3
Excelente
15 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Tower Loan - Leesville
Thank you, Jennifer. We are proud of our knowledgeable and friendly staff. Your feedback means a great deal to us.
The customer service is excellent and…
The customer service is excellent and they really try to help much as possible
13 de junho de 2026
Resposta da Tower Loan - Leesville
Thank you for your review. We are glad our team's effort to help made a positive impact on your experience with Tower Loan.
Good service from the customer service…
Good service from the customer service team at the Leesville store.
10 de janeiro de 2026
Resposta da Tower Loan - Leesville
We're glad you found our customer service team at the Leesville store helpful. Thank you for sharing your positive experience with us!
Very good service and assistance
Very good service, kind representative and very accommodating to work with you on your payments.
2 de dezembro de 2025
Resposta da Tower Loan - Leesville
Thank you for sharing your positive feedback about our service and kind representative who accommodated your payment needs.
They are always willing to listen
They are always willing to listen! Good customer service! And thats important to me !
25 de novembro de 2025
Resposta da Tower Loan - Leesville
We deeply cherish your feedback about our willingness to listen. Customer service matters greatly to us at Tower Loan.
Polite and easy to work with!
Polite and easy to work with!
Thank you for all the help.
21 de outubro de 2025
Resposta da Tower Loan - Leesville
Thanks for your kind words, JAMIE! We appreciate your recognition of our team's helpful approach.
I love the new team in Leesville
I love the new team in Leesville, La. They are professional and caring that makes the customer very pleased. Thank you Leesville. Keep showing the people love and you care with a smile. Thank you.
13 de agosto de 2025
Resposta da Tower Loan - Leesville
Thank you for sharing your positive experience with our Leesville team. We're glad to hear that their professionalism and care made a great impression. Your feedback is appreciated and will be shared with the team.
They are the most rudest people ever…
They are the most rudest people ever calling and being demanding and then hanging up when they can’t handle the truth. Also making threats to someone with cancer is not good for referrals. Once I pay my loan off I’m done with unprofessional people.
8 de agosto de 2025
Opinião espontânea
Resposta da Tower Loan - Leesville
We take feedback seriously and are committed to addressing concerns about customer service. Your comments will be reviewed to help improve our interactions. If you have further concerns, please reach out to us directly.
Resposta da Tower Loan - Leesville
Thank you for the 5-star rating! We're glad to hear that our team was able to assist you effectively and courteously. Your positive feedback is greatly appreciated.
Friendly and quick working staff.
17 de abril de 2025
Resposta da Tower Loan - Leesville
We're glad to hear that you found our staff to be friendly and efficient. Your positive feedback is greatly appreciated. Thank you for choosing our services!
Resposta da Tower Loan - Leesville
Thank you for the 5-star rating! We're glad to hear that our manager at the Leesville, LA location was able to provide you with efficient and helpful service. Your feedback is greatly appreciated.
Always great customer service.
Always great customer service.
The staff make the loan processing, understandable and easy.
6 de março de 2025
Resposta da Tower Loan - Leesville
We appreciate your kind words! We strive to make the loan process as smooth and understandable as possible. We're glad our staff was able to help you.
Resposta da Tower Loan - Leesville
We're glad to hear that you found our service fast, easy, and accommodating. Your positive feedback is greatly appreciated. Thank you for choosing us!
The manager was Incompetent and rude
The manager was Incompetent and rude. Her name is Kallie Castro. She insisted that I had to purchase personal property insurance which is inaccurate because I have Tower Loan listed as loss payee on my homeowners insurance. She then insisted that I currently had a title loan with Tower Loan and basically told me, a pastor for the last 32 years that I was a liar. I'm not sure if she treats other customers with such disdain but I have never seen that level of unprofessional behavior from a manager of any business I've ever done business with. Even after being corrected by her district supervisor she offered no apologies or hints of remorsefulness. I must say that the clerk who completed my loan was both friendly and professional. I would give her a raise.
20 de fevereiro de 2025
Resposta da Tower Loan - Leesville
We understand your frustration with the experience you had with the manager. We strive to provide excellent customer service and are disappointed to hear that your interaction did not meet our standards. We appreciate you bringing this to our attention and will use your feedback to improve our customer service training and ensure that all customers are treated with respect and professionalism.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.