Despite no phone support, customer service is excellent! The uploading of past trades by file is very easy and the 1 minute videos for help are short and to the point. They were very helpful via cha... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This has to be the best Trade Journaling platform. All trades sync seamlessly, screenshots automatically populate showing your Entry / Exit of the chart. The ability to notate each trade is very eas... Ver mais
Very satisfied with the platform. I knew it from long time , I tried so many others but nothing can compete with tradezella. The price itself is also good for me. If u are a serious trader u need... Ver mais
So fr, love this tool. I have not even scratched the surface of what it can do. I immediately used it to play back my trades and see what was good and bad. Journaling functionality is extensive. Like... Ver mais
Informações sobre a empresa
Escrito pela empresa
TradeZella is an all-in-one platform for journaling, backtesting, and trader education — empowering traders to refine strategies and achieve consistent profitability!
Informações de contacto
8449 NW 4th Avenue, 33150, Miami, Estados Unidos da América
- zella@Tradezella.com
- tradezella.com
Respondeu a 13% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top notch customer support
Top notch customer support, great analytics and interface.
Super fast response and detail in the…
Super fast response and detail in the responses. Friendly customer support that shows effort to resolve problems
I couldn't imagine my trading without…
I couldn't imagine my trading without this platform, I really love it! I use it for journaling, back-testing and keeping track of my data. It has everything I need and recently, they integrated prop firm connections. The customer service is also great: the response time is very short and they are always helpful. I would recommend Tradezella to every trader who is looking to be consistently profitable, it will definitely help you a lot!!
Very quick and amazing service!
Tradezella
Kathleen assisted me with my yearly renewal. She was incredibly helpful and made the whole process very easy for me.
AI evaluation of trades is EXCELLENT
Despite no phone support, customer service is excellent! The uploading of past trades by file is very easy and the 1 minute videos for help are short and to the point. They were very helpful via chat and through the mentor process. The information provided on my trades is super valuable and very detailed. I love the AI coaching that is possible just by looking at your data!
Fantastic Trading Metrics Tool
So fr, love this tool. I have not even scratched the surface of what it can do. I immediately used it to play back my trades and see what was good and bad. Journaling functionality is extensive. Like this much better than Tradervue, which felt somewhat old to me.
I had an issue with my promo code at…
I had an issue with my promo code at checkout and was charged. As soon as I reached out, they got back to me and took care of the problem. I appreciate how the platform works and how easy it is to reach someone through message. I look forward to continuing to use the platform.
Top 1 journal app.
First of all, the support is absolutely number one. My message was answered in less than an hour and things were handled flawlessly. And usually support is AI answers but in Tradezella a real person answers your messages. Still the best thing about the tradezella app itself is the trade replay, It helps me return to trades no matter when, what I did right/wrong etc. Tradezella easily beats other journal apps 10/10📈🔥
I'm a struggling trader like so many…
I'm a struggling trader like so many out there, but the metrics I have gained through TradeZella have been invaluable. The website is laid out very well and easy to negotiate. What really sets TradeZella apart from other sites I've used in my trading journey, is the customer service. TradeZella not only cares about your experience on their platform but also how you're doing as a trader. They seem to be available 24/7, no question too silly or request to small. When I was struggling to pay all the fees we encounter as new traders, they stepped in and offered me a free month. That's never happened to me before, as long as I am a trader, TradeZella will be my go to for Trade Analytics, period. Kevin and Umar have been fantastic support. Thank you!
Very satisfied with the platform.
Very satisfied with the platform.
I knew it from long time , I tried so many others but nothing can compete with tradezella.
The price itself is also good for me. If u are a serious trader u need a great tool to journal and keep reports properly.
Also the customer service is very responsive , solved my issue in very few minutes.
Stresss free. Absolutely worth every dollar❤️
Tradezella is an amazing software for…
Tradezella is an amazing software for journaling and even backtesting. I also had a few queries where i spoke with Kevin, and he resolved each one for me. He really makes the customer service amazing.
Kathleen helped me out a lot in…
Kathleen helped me out a lot in customer service
the best !!!
Customer service is A+++
Customer service is A+++. Quickly resolved an account issue for me. Thank you.
Really Helpful
I usually don't write reviews or whatever, but this was the fastest and the most helpful support ive ever had
Support
Ich habe ausversehen das jahres abo abgeschlossen was satte 260 euro gekostet hätte da ich das geld aber zu dem zeitpunkt brauchte habe ich mich an den support gemeldet der hat mir innerhalb 2 stunden das geld wieder gutgeschrieben einen beleg ausgestellt und mir weiterhin geholfen top support also
Amazing Support
Amazing Support. Kathleen cleared up my issue and concern quickly.
Amazing customer service
Amazing customer service, amazing platform
La plataforma es muy buena
La plataforma es muy buena, para mí hacer backtesting era un fastidio y en la plataforma es de manera realmente sencilla y completa, la atención a cliente es excelente
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