Avoid this firm!
I'm in the same place as other reviewers. Placed an online order and heard nothing. Chased and no reply, rang and call was screened and declined. Continuing to chase but it is with my bank now under a Section 75. Avoid this firm!
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Como esta empresa usa o Trustpilot
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I'm in the same place as other reviewers. Placed an online order and heard nothing. Chased and no reply, rang and call was screened and declined. Continuing to chase but it is with my bank now under a Section 75. Avoid this firm!
I ordered furniture in August, with a stated estimated delivery of 3-5 days.
No goods received, and no communication after 3 weeks.
When I emailed, called, and WhatsApped I was told this was ‘being checked’.
No further responses, phone line unanswered, emails ignored, no goods received, so I’ve started a dispute with my credit card company.
Avoid.
Similar experience to other reviewer, although when I chased for a delivery date I received a refund a month after my order. Otherwise no contact following initial email queries or attempts to contact the mobile number. Buyer beware……
FRAUDULENT COMPANY!!! Do not shop with them!!!!
Placed an order 8th August 2026.
On 13th August I had no updates re fulfilment of my order so I emailed the provided email - no reply.
On 21st August I rang the mobile number provided as contact. A male answered but said he was driving so would call me back. He never rang me back.
I followed up with a WhatsApp. I had one reply saying he would chase supplier. Since that nothing. Completely ignored all further WhatsApp’s I’ve sent chasing the order.
I’ve had to raise via bank to retrieve funds. On the 8th September I’ll also be raising via bank”shop” which is the platform used for delivery.
Currently taken £173.99 for drawers that have not been supplied and I’m being ghosted.
Update:
On September 22nd I finally had an email to advise “Sorry for the delayed response.
We are in the process of changing ownership of the website so we have not been able to process any orders recently.
I understand your frustration and I am sorry for the inconvenience.
We have issued you a full refund.”
NO REFUND has been received. My order still shows open.
Adam has ignored a further 4 emails from me since his reply so I have registered it with citizen advice bureau so they report him to trading standards.
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