I have moderate arthritis in both knees which can make walking my daily average of 5 kilometres quite tiring. My new shoes are very light and the result so far has been very positive. Without comparat... Ver mais
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Fast delivery, and an awful lot of driveaway awning for the money, great value. Clear building and packing instructions, and everything included that we could need, which was nice. The attention... Ver mais
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The shaped inflatable mattress surpasses expectations on quality/comfort, so easy to install/inflate with the built-in air pump. Likewise for deflation and packing away. I wasn't sure whether it wou... Ver mais
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Ordered the self inflating matress had no problems with delivery they kept in touch so we knew when it would be delivered Matress is soooooo comfy OMG Will definitely buy more stuff from you thank... Ver mais
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Informações sobre a empresa
Escrito pela empresa
From design to manufacture, from warehouse to your door - our products go on an epic journey, and we follow them every step of the way. Not only does this ensure they're of the highest standard, but it ensures the service we provide is of the highest standard too. Whether you're camping with family of paddleboarding with friends, we know the ingredients you need to have an adveture to remember. We also know that the less you have to carry, the better. That's why our products are designed to easily pack away, transport and set up.
Why Choose Trail?
Escrito pela empresa
- Quality Product
- From design to manufacture, we prioritize offering high-quality products that enhance your outdoor experience. Every item is carefully curated to delivery durability, performance and comfort.
- Affordability
- Outdoor experiences shouldn't have to cost. That's why we're committed to producing products to a quality standard and bringing them to you at a price you can afford.
- Industry Knowledge
- Our team includes industry experts with bags of experience who knows what's needed in a product, as well as fresh-faced enthusiasts on top of the latest trends.
Free UK Delivery
No Minimum Purchase
Purchases completed before 2pm will be dispatched the same day.
Informações de contacto
8 Wentworth Road, Heathfield, TQ12 6TL, Newton Abbot, England, United Kingdom, Reino Unido
- 03455191599
- sales@trail.co.uk
- trail.co.uk
Up to 70% Off
4,4
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivered promptly and good product
28 de agosto de 2026
Opinião espontânea
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re pleased you’re happy with your purchase and that it arrived promptly.
Great chairs at a great price
Great chairs at a great price and very quick delivery.
27 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your lovely review! We’re delighted you’re happy with your new chairs and found them great value for money. It’s also great to hear they arrived so quickly.
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re so pleased you’re happy with your purchase and that it arrived so quickly.
Delivery options very vague!
Trail clearly need to review and update their delivery options - they must be losing lots of business. In our rural postcode, most people will no longer use the cheap couriers as the likelihood of a successful delivery are almost nil (really). We now all routinely check the delivery options and simply shop elsewhere (and often pay more) if it isn't one we can trust. This must be the same for 1000s of other people now - and many sellers seem to be waking up (with more and clearer options offered).
I went through this process before placing an order with Trail (checked the details and then sent an online message). The outcome was basically "we can't tell you, the warehouse decide, even if you pay for Express". I think that is code for it will be Evri but we don't want to admit it (check the 1 star reviews - there is a bit of a theme!). With no opportunity to select any particular courier, there will be no order coming your way. Disappointing!
31 de agosto de 2026
Opinião espontânea
Resposta da Trail Outdoor Leisure
Good morning
Thank you for taking the time to share your feedback. We’re sorry to hear that our delivery options did not provide the clarity you were looking for when considering placing an order.
As advised by our Customer Service team, courier allocation is determined by our warehouse and unfortunately we’re unable to guarantee or offer a choice of courier. We appreciate your comments regarding the information available at the point of purchase and will ensure your feedback is passed on to the relevant team for consideration.
Kind regards
Customer Service Team
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Fab quality backpack again from Trail…
Fab quality backpack again from Trail Outdoor Leisure, much preferred over other mainstream stores.
Great service and communication again.
16 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your continued support! We’re delighted you’re happy with your new backpack and that our service and communication impressed you once again.
Good price and prompt delivery.
19 de julho de 2026
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re pleased you were happy with the price and prompt delivery.
Brilliant piece of kit
Brilliant piece of kit, light weight and works great very impressive have tried countless air mats over 36 years of camping, very impressive
27 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your fantastic review! It’s great to hear that after so many years of camping, you’ve been so impressed with your new air mat. We hope it serves you well on many trips to come!
Product arrived when stated
Product arrived when stated, product appears to be of good quality, hav'nt used it yet.
20 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re pleased your order arrived on time and that you’re happy with the quality so far. We hope you enjoy using it!
Exactly as advertised
The products I purchased are well-made, reasonably priced and arrived in good time.
20 de agosto de 2026
Opinião espontânea
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re delighted you’re happy with the quality and value of your purchases, as well as the speedy delivery.
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re pleased you found our website easy to use and that your order arrived promptly.
Fabulous range of products
Fabulous range of products, great prices and customer service. Products arrived quickly ready for our trip away. Would highly recommend
6 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your lovely review! We’re so pleased you were happy with our range, prices and service. We hope you had a fantastic trip away!
I ordered a event shelter and it was…
I ordered a event shelter and it was lost in transit and reordered it and again it was lost in transit. I had great difficulty in contacting the customer service team by telephone.
5 de agosto de 2026
Resposta da Trail Outdoor Leisure
Good day,
We’re sorry to hear about the difficulties you experienced with the delivery of your order and in contacting our Customer Service team. We understand how frustrating it must have been for your order to be lost in transit on two occasions.
We can see that the matter has since been resolved and a refund has been issued. We apologise for the inconvenience caused and appreciate you taking the time to share your feedback.
Kind regards
Customer Service Team
There is no customer service
There is no customer service. I have try to chat with them no one was available, I have tried to contact them via email no return at all . Very horrible situation.
24 de agosto de 2026
Resposta da Trail Outdoor Leisure
Good morning
Thank you for taking the time to leave a review. I can see that one of my colleagues is now looking to resolve this for you.
Kind regards
Customer Service Team
The website was easy to use and the…
The website was easy to use and the goods arrived on time, thank you 👍
20 de agosto de 2026
Opinião espontânea
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re pleased you found our website easy to use and that your order arrived on time. We hope you enjoy your purchase!
Resposta da Trail Outdoor Leisure
Thank you for your fantastic feedback! We’re delighted you’re so pleased with both the product and the service you received.
What a fun few hours we had with our…
What a fun few hours we had with our grandson aged 10. The directions were clear and the clues suitably challenging for us all. I would highly recommend the Trail
25 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your wonderful review! It’s lovely to hear you had such a fun time with your grandson and enjoyed working through the clues together. We really appreciate your recommendation!
Dispatched quickly and a really quality…
Dispatched quickly and a really quality camp chair at a great price
26 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re delighted you’re impressed with the quality and value of your camping chair, and that it was dispatched quickly. We hope you enjoy using it!
Great rucksack with brilliant delivery…
Great rucksack with brilliant delivery too!
26 de agosto de 2026
Resposta da Trail Outdoor Leisure
Thank you for your lovely review! We’re so pleased you’re happy with your rucksack and impressed with the speedy delivery. We hope you enjoy using it!
screw tent peg set
Ordered the screw tent peg set. Ordering was easy and delivery very prompt with no extra charge. On checking contents found a peg missing and the peg puller tool. A quick email including photo was sent - very quick response advising next day delivery of replacement. Excellent service
31 de agosto de 2026
Opinião espontânea
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re sorry your set arrived with a couple of items missing, but we’re really pleased our team was able to resolve this quickly for you. Thank you for your kind feedback on our service!
Resposta da Trail Outdoor Leisure
Thank you for your review! We’re delighted you’re happy with your products and that everything arrived on time. We really appreciate your feedback!
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