The subscription jumped from 15$ to 49$…
The subscription jumped from 15$ to 49$ though nothing new added and itineraries look like they are from 2000. Old boring design and overpriced.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The subscription jumped from 15$ to 49$ though nothing new added and itineraries look like they are from 2000. Old boring design and overpriced.
Too many bugs and too difficult to book support sessions, emailing support is hot and miss with questions and answers
One major issue is Travefy does not support Amadeus
Many pdf hotel vouchers import incorrectly making many hours to correct
Terrible customer service, i signed up for Travefy, then literally a day later, i tried to cancel. I never even logged in, they said basically too bad. No refunds? I was a member the year before, i had a medical emergency so i knew i would be out of service for a month. They did not care.
As a consumer, sent to this app by a travel agent, I’m less than impressed. I tried to create my account following their directions for user name and password 3 separate times with no success. The travel agent said she’d email them for help (help is apparently not available on weekends)
So I tried “forgot my password”, I was immediately sent a link to reset my password. I created a password which was acceptable and I signed in !!! Success!!
But no, when I tried to sign in a second time using my new password, my “details could not be authenticated” and access was denied.
Frankly it’s been a complete waste of time and left a very bad impression of the travel agency
Travefy.com is a mature system, particularly if you are a US tour operator. It's well-managed and performs as advertised, although it is clear that the site is more focused on US Tour Operators. Even with that, it still functions reasonably well for other markets.
But whereas the company seems nice and attentive when they're on the verge of making the sale, the experience takes a severe downturn after buying. They promise 1-on-1 training and support, which I believed was brilliant, but it doesn't work in practice. I tried to reach them a number of times via their provided email address (professional@travefy), but I never received any reply. Perhaps all the staff are out of work now because there is no reply.
If you are looking for a travel agency itinerary and automation system, Travefy may be suitable, but be careful about customer support. We prepaid the whole year of service and now we are trapped and cannot escape the system. It is disappointing, with no communication or follow-up.
We’re even considering pursuing legal action in the US, not for the money, but because of the deceptive practices and lack of customer service.
I would advise anyone to proceed with caution and weigh other alternatives carefully.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.