Travel Center Opiniões 13 201

TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

From start to finish super service. I had Sophie book my break she was 100% efficient and patient with me. Thoroughly enjoyed the trip to Krakow. Trips were well organised. Hotel was close to centre.... Ver mais

Classificada 5 em 5 estrelas

Andy helped me plan an amazing trip to Asia, covering six different destinations. Everything was organised perfectly – the itinerary was well thought out and executed flawlessly. It was a pleasure w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The agent, Rachael, was very kind and receptive during the call. Gave me valuable options for booking my tickets. I would recommend Travel Center to my family and friends for the best customer experie... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was helped by Will Hawkins - I genuinely cannot recommend my travel advisor enough! From start to finish, the level of patience, reassurance, and support I received was unmatched. I changed... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. Agência de bilhetes de avião
  3. Férias de esqui
  4. Agência de turismo
  5. Operador turístico
  6. Agregador de viagens

Sobre Travel Center

Escrito pela empresa

Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.

Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel Blog

Driven by Decades of Award-Winning Service

Plan Your Journey with One of the UK's Most Trusted Names in Travel

Here's a list of all the awards we've won (so far):

🏆 Winner – Best Travel Company to the Indian Ocean (2025)

🏆 Winner – Best Travel Company to East/Southeast Europe (2024)

🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)

🏆 Winner – Best Travel Company to the U.S.A. (2024)

🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)

🏆 Winner – Best Travel Company for City Breaks (2021/22)

🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)

🥈 Silver – Best Travel Company to Central/Northern Europe (2024)

🥈 Silver – Best Travel Company to the Indian Ocean (2024)

🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)

🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)

🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)

🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)

🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)

🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)

At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.


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4,9

Excelente

TrustScore: 5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Excellent break

From start to finish super service. I had Sophie book my break she was 100% efficient and patient with me. Thoroughly enjoyed the trip to Krakow. Trips were well organised. Hotel was close to centre. Overall a very nice break will certainly recommend, and will definitely use Travel Centre for future trips. Thank you

5 de abril de 2026
Classificada 1 em 5 estrelas

Absolutely Appalling!

Absolutely appalling!! If i could give 0 Stars i would.

My husband and I and Mother In-Law paid over £5,000 pounds to do The Elvis tour and we was so excited but unfortunately it was an emergency my mother in law felt ill and in hospital. We explained she's elderly and we have to cancel the trip.,Firstly Jennifer was extremely unhelpful the minute she asked for a review and we said after our vacation. ,I had to keep contacting her as she basically left us hanging when asking about the tour. Also asking if we've paid without checking!! After explaiining about my Mother In-Law who's a big Elvis fan she was soo unhelpful and kept talking about we left it too late to cancel under their terms and conditions. We even mentioned we could provide a hospital letter and at first she agreed it could help, to get our money back and I even offered to pay admin fees but all she spoke about was Travel Centre's terms and Conditions.

We managed to get back half or just over not even £3,000 and we work so hard to save for this trip
I was left crying and my Mother In-Law is in hospital today.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have recently booked a very exciting…

I have recently booked a very exciting holiday with the help of Zac Rowan who was really kind, professional, and super helpful. He really did an amazing job with my rather specific travel requests, couple of modifications and changes from the original offer. I was a bit sceptic as usual when I use a travel agency that I never heard of but I have no doubt anymore and can highly recommend Travel Centre especially agent Zac who is very knowledgeable, supportive and seems to be available 24/7 even in late or unsocial hour including weekends!
Thank you Zac for your excellent service!

16 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Judit,

Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear about your experience booking your exciting holiday with Zac Rowan.

It’s fantastic to know that Zac was kind, professional, and so helpful in accommodating your specific travel requests and making all the adjustments you needed. We completely understand the hesitation when booking with a new agency, so it’s especially great to hear that your experience has given you full confidence in us.

Your comments about his knowledge, support, and availability truly reflect the level of service we strive to provide. Zac will be absolutely delighted to hear your kind words and appreciation.

Thank you again for your recommendation—we truly appreciate it and look forward to assisting you with many more amazing trips in the future.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Chloe was very professional and made…

Chloe was very professional and made booking my trip very easy and stress free. Very quick with answering my queries and a pleasure to book with. Very impressed with her customer service.

16 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Poppy,

Thank you so much for your kind feedback! We’re very glad to hear that Chloe made your booking experience easy and stress-free.

It’s fantastic to know that she was professional, quick to respond to your queries, and a pleasure to deal with throughout. Providing that level of service is exactly what we aim for.

Chloe will be absolutely delighted to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Efficient and Communicative

This is my second time booking a holiday to Europe with Travel Center UK. My tour consultant, Zac Rowan, has been very efficient and communicative throughout the process. It was a great experience.

16 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Himaya,

Thank you so much for your kind feedback and for choosing Travel Center again for your European holiday!

We’re very thrilled to hear that Zac Rowan provided such an efficient and communicative service throughout the process. Ensuring everything runs smoothly and keeping you well-informed is exactly what we aim for.

Zac will be delighted to hear your kind words. We truly appreciate your continued trust in us and look forward to assisting you with many more trips in the future.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

My 3rd time using trace centre

My 3rd time using trace centre - Harry a true professional always helpful - understands the request communicates clearly and concisely

15 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Divine,

Thank you so much for your continued support and kind feedback! We’re very happy to hear that this is your third time booking with Travel Center.

It’s fantastic to know that Harry has consistently provided such professional, helpful, and clear service while understanding your needs so well. That level of consistency and care is exactly what we aim for.

Harry will be absolutely delighted to hear your kind words. We truly appreciate your loyalty and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

1st time booking with this company

1st time booking with this company. Excellent communication. 3 weeks in Thailand, 5 different locations and hotels, 2 internal flights, 1 ferry crossing. Everything was perfect. Will definitely be using again. Thank you.

16 de abril de 2026
Opinião espontânea
logótipo da Travel Center

Resposta da Travel Center

Hi Kelly,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your first experience booking with Travel Center was such a positive one.

It’s fantastic to know that your 3-week trip across Thailand—with multiple locations, hotels, internal flights, and even a ferry crossing—was all organised perfectly and ran smoothly from start to finish.

We truly appreciate your trust in us and are so pleased everything exceeded your expectations. Thank you as well for your kind words about our communication—it means a lot.

We look forward to assisting you again with your future travel plans!

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Speedy responses to my questions and…

Speedy responses to my questions and offers of lots of help. Harry Spencer was great with putting together a great trip for my birthday.

15 de abril de 2026
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Resposta da Travel Center

Hi Sarah,

Thank you so much for your kind feedback! We’re very pleased to hear that you received speedy responses and plenty of helpful support throughout your booking.

It’s fantastic to know that Harry Spencer put together a great trip for your birthday—that sounds like something really special to look forward to!

Harry will be very happy to hear your kind words. We truly appreciate your feedback and hope you have an amazing birthday trip.

Warm regards,
Team Travel Center

Classificada 4 em 5 estrelas

Lawrence is great

Lawrence is great

Beware there is the Budget section which is awful!

4 de fevereiro de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Josephine,

Thank you for your feedback—we really appreciate you taking the time to share your experience.

We’re very happy to hear that Lawrence provided great service and made a positive impression.

We’re sorry to hear about your concerns regarding the budget section. Your feedback is important to us, and we’ll be sure to pass this on internally as we’re always looking to improve every aspect of our service.

Thank you again for your honest comments, and we hope to assist you again in the future.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Thanks for all your help

Raymond was a great help when booking our trip

15 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Lucy,

Thank you so much for your kind feedback! We’re very pleased to hear that Raymond was a great help while booking your trip.

Providing a smooth and supportive booking experience is exactly what we aim for, and Raymond will be very happy to hear your kind words.

We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

It was so easy and straight forward

It was so easy and straight forward, I would recommend them.
Natalia Spears who i delt with was very good.

14 de abril de 2026
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Resposta da Travel Center

Hi Emma,

Thank you so much for your kind feedback! We’re very pleased to hear that you found the booking process easy and straightforward.

It’s fantastic to know that Natalia Spears provided such a good experience while assisting you. She will be very happy to hear your kind words.

We truly appreciate your recommendation and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Up to now excellent service

Up to now excellent service . The travel consultant Amelia Hayes has been excellent, very efficient and quick to answer any questions we had .

13 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Mr Evans,

Thank you so much for your kind feedback! We’re very pleased to hear that you’ve received excellent service so far.

It’s fantastic to know that Amelia Hayes has been efficient and quick to respond to all your questions—providing prompt and helpful support is exactly what we aim for.

Amelia will be very happy to hear your kind words. We truly appreciate your feedback and look forward to continuing to assist you with your travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

5 stars to Amelia .

5 stars to Amelia .
Very helpful and so patient and super quick in responding to my many messages !

13 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Macayla,

Thank you so much for your lovely feedback! We’re very glad to hear that Amelia was so helpful, patient, and quick in responding to your messages.

Providing prompt and supportive service is exactly what we aim for, and Amelia will be absolutely delighted to hear your kind words.

We truly appreciate your 5-star rating and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

I was helped by Will Hawkins

I was helped by Will Hawkins - I genuinely cannot recommend my travel advisor enough!

From start to finish, the level of patience, reassurance, and support I received was unmatched. I changed my destination not once, not twice, but THREE times!! and throughout it all, he remained calm, professional, and incredibly understanding.

Not only did he handle every change seamlessly, but he also took the time to reassure me, guide me, and make sure I felt completely comfortable and confident in my decisions. There was never any pressure just genuine care and a real desire to make sure my trip was perfect.

It’s rare to come across someone who is this dedicated, responsive, and genuinely invested in their clients. He went above and beyond in every way, and I’m so grateful for all the effort and time he put into making this happen for me.

If you’re looking for someone reliable, patient, and truly exceptional at what they do… this is your person ✨✈️:

8 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Junaid,

Thank you so much for your incredible and detailed feedback! We’re absolutely delighted to hear about your experience with Will Hawkins.

It’s fantastic to know that he supported you with such patience, reassurance, and professionalism throughout all the changes you made. Making multiple adjustments can sometimes be stressful, so it’s great to hear that Will handled everything seamlessly while ensuring you felt confident and comfortable every step of the way.

We’re especially pleased that you felt no pressure and that Will showed genuine care and dedication in creating the perfect trip for you—that’s exactly the level of service we strive to provide.

Will will be absolutely delighted to hear your kind words. We truly appreciate your recommendation and are so grateful for your trust in us.

We look forward to assisting you again with many more amazing trips in the future.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Andy helped me plan an amazing trip to…

Andy helped me plan an amazing trip to Asia, covering six different destinations. Everything was organised perfectly – the itinerary was well thought out and executed flawlessly. It was a pleasure working with him throughout. Andy was very open to suggestions and was always happy to help upgrade arrangements, especially when it came to hotels.

He was available the whole time, responded quickly, and was always ready to help. The entire process was smooth and stress-free, and the final result exceeded my expectations.

11 de novembro de 2025
Opinião espontânea
logótipo da Travel Center

Resposta da Travel Center

Hi there,

Thank you so much for your wonderful and detailed feedback! We’re very happy to hear that Andy helped you plan such an amazing multi-destination trip across Asia.

It’s fantastic to know that everything was organised perfectly and that the itinerary exceeded your expectations. We’re especially glad that Andy was responsive, open to your suggestions, and able to enhance your experience with upgrades along the way.

Providing a smooth, stress-free planning process with ongoing support is exactly what we aim for, and Andy will be absolutely delighted to hear your kind words.

We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Vince made it easy for me to book a…

Vince made it easy for me to book a flight for my daughter, he was so helpful and friendly

11 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Missi,

Thank you so much for your kind feedback! We’re very pleased to hear that Vince made the booking process easy for you.

It’s wonderful to know that he was helpful and friendly while assisting with your daughter’s flight. Providing a smooth and supportive experience is exactly what we aim for.

Vince will be very happy to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

Rachael

The agent, Rachael, was very kind and receptive during the call. Gave me valuable options for booking my tickets. I would recommend Travel Center to my family and friends for the best customer experience, especially Rachael, who has been very great to me over the years. Her customer service skills are second to none.

9 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Olu,

Thank you so much for your wonderful feedback and continued support! We’re very pleased to hear that Rachael has consistently provided you with such kind, receptive, and helpful service over the years.

It’s fantastic to know that she was able to offer valuable options and make your booking experience a positive one. Your recommendation means a lot to us.

Rachael will be absolutely delighted to hear your kind words—her dedication to delivering outstanding customer service truly reflects what we strive for.

We truly appreciate your loyalty and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas

My experience with travel center was…amazing

My experience with travel center was excellent. I wanted a cheaper ticket to accra and I contacted travel center because i used them last year. Patrick was the one who attended to me,so i requested to speak to him again this time. Patrick is patient and kind, he listened to me and got me exactely what i wanted. I will recommend travel center and chose patrick as the best agent to anyone who is looking for best travel agents.

7 de abril de 2026
logótipo da Travel Center

Resposta da Travel Center

Hi Tetteh,

Thank you so much for your wonderful and detailed feedback! We’re very pleased to hear that you had another excellent experience booking with Travel Center.

It’s fantastic to know that you chose to return to us and specifically requested Patrick again—that truly speaks volumes. We’re delighted that he was patient, kind, and attentive, ensuring you got exactly what you wanted for your trip to Accra.

Patrick will be absolutely delighted to hear your kind words and recommendation. Providing consistent, personalised service is exactly what we aim for.

We truly appreciate your continued trust and look forward to assisting you with many more trips in the future.

Warm regards,
Team Travel Center

Classificada 5 em 5 estrelas
logótipo da Travel Center

Resposta da Travel Center

Hi Tafirenyika,

Thank you so much for your wonderful feedback and continued support! We’re very pleased to hear that you’ve consistently had a smooth booking experience with Travel Center.

It’s especially fantastic to know that Reed Gomez stood out with his customer care—10/10 is amazing to hear! Providing attentive and reliable service is exactly what we aim for.

Reed will be absolutely delighted to hear your kind words. We truly appreciate your trust in us and look forward to assisting you with many more trips in the future.

Warm regards,
Team Travel Center

Classificada 4 em 5 estrelas

Luther Campbell was great and dealt…

Luther Campbell was great and dealt with my needs very professionally.

8 de abril de 2026
Opinião espontânea
logótipo da Travel Center

Resposta da Travel Center

Hi there,

Thank you so much for your kind feedback! We’re very pleased to hear that Luther Campbell provided great service and handled your needs in a professional manner.

Providing reliable and professional support is exactly what we aim for, and Luther will be very happy to hear your kind words.

We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

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