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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This Traverseon gas stove is impressive - it boiled water faster than my kettle at home, and the flame never flickered on a windy ridge.

Classificada 5 em 5 estrelas

I had a question about the Their gas stove before buying, and their support was fantastic. They replied the same day with clear instructions and a photo.

Classificada 2 em 5 estrelas

First Traverseon order only arrived after I had put a stop on payment through credit card. Company had stopped responding to emails from me. When I told them the item came finally I wrote again and... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Paid $70 for a $2 car heater. The unit is very small and the fan is very weak. Also, the heating element does not function at all. When I noticed shipping from China, I knew it was an inferrior produ... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para acampamento

Escrito pela empresa

At Traverseon, we believe that camping shouldn’t be complicated—it should be spontaneous, effortless, and deeply fulfilling. That’s why we’ve made it our mission to simplify your outdoor life with lightweight, easy-to-use camping gear that’s ready when you are. Born from the idea of Urban Wildness, our brand lives at the intersection of convenience and exploration. We design gear for quick escapes—from a last-minute weekend under the stars to a quiet morning beside the van. No matter where you’re headed, our products are built to set up fast, pack light, and perform reliably—so you can spend less time prepping and more time living. With Traverseon, you don’t need to be a seasoned adventurer to enjoy the outdoors. Whether you’re pitching your first tent, brewing a sunrise coffee by the fire, or winding down in a cozy flood of lantern light, our gear makes it easy to connect with nature on your own terms. Because to us, camping isn’t about conquering the wild—it’s about returning to what matters. And that should feel simple.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 2 em 5 estrelas

Poor communication, don’t seem to want customers

First Traverseon order only arrived after I had put a stop on payment through credit card. Company had stopped responding to emails from me. When I told them the item came finally I wrote again and told them I’d received it and was ready to pay for it, still no response from support. Thought I’d try them again since I liked the item I did finally receive, and got a best customer code (I thought maybe this was a response to my problems with the first order). Placed two more orders with the Traverseon which were cancelled without any explanation. On the second order, a note came claiming that I had cancelled the order which I had not. Again no response when I tried to contact customer support. I don’t think the company is worth this kind of treatment but I hope others don’t have a bad experience as they appear to have interesting items.

1 de setembro de 2025
Opinião espontânea
logótipo da Traverseon

Resposta da Traverseon

I’m truly sorry for the frustrating experience—and for our lack of timely replies. Thank you for your patience and for giving Traverseon another try.

From what you described, it looks like our fraud-prevention system auto-flagged your account after the stop-payment on the first order. That can (incorrectly) cancel new orders and even label them as “customer-cancelled,” and it may have routed your emails into a review queue. This is on us—not you—and we’re fixing it now.

Classificada 1 em 5 estrelas

Not trustworthy

After more than a month and after several emails my order never did show up. Nor could I track my order. They just kept saying:
- "It's on the way".
In my point of view this is not a trustworthy company at all.
Luckily I bought this item through PayPal and got my money back.
I don't recommend Traverseon at all.

Best regards,

Joachim Wallin

2 de setembro de 2025
Opinião espontânea
logótipo da Traverseon

Resposta da Traverseon

I’m Johann, the founder of Traverseon, and I want to address this matter directly.

When you had trouble tracking your order, it was not because we intended to deceive you. At that time, we had partnered with a logistics company that turned out to be unreliable—sadly, a risk that is all too common these days. This caused unnecessary confusion, and I sincerely apologize for that experience.

Since then, we’ve corrected the issue. All shipments now come with verifiable tracking numbers, and in your case we already proactively issued a full refund so you wouldn’t bear any loss.

Traverseon is a genuine brand, with an official website, verified payments, authentic customer reviews, and trackable deliveries to customers around the world. We are not scammers, and continuing to say so publicly does not reflect the reality.

I kindly ask you to stop spreading these false claims. If you still have doubts, please reach out—we will gladly and patiently answer every question. We truly care about every customer, and your concerns will always be respected.

Classificada 1 em 5 estrelas
logótipo da Traverseon

Resposta da Traverseon

I’m very sorry to hear that you did not receive the correct item. We truly value your satisfaction and want to resolve this as quickly as possible.

Could you please send us your order number and, if possible, a photo of what you received? This will help us verify the issue and arrange the correct replacement or a refund right away.

Thank you for bringing this to our attention, and again, I apologize for the inconvenience. We will make sure to fix this for you promptly.

Best regards,

Classificada 1 em 5 estrelas

Ordered 12 days ago

Ordered 12 days ago, still don't have it leaving on an 8 day bike tour, kinda need it.

18 de julho de 2025
logótipo da Traverseon

Resposta da Traverseon

I’m really sorry for the delay and understand how important it is for you to have the item before your bike tour. Could you please provide your email address and order number so we can locate your order and process it immediately?

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