Tree Frog Grading Limited Opiniões 243

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had been trying out a few UK grading services to see which company im confident in sending continued and future submissions with. Tree Frog is by far the best from start to finish. Best comm... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Back again to TFG for this batch of cards. Cannot fault customer services or the timely turn-around. However, quality assurance is still required to achieve perfection around the edges of the slabs du... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic company and is my number one choice for grading Pokémon. Me and my brother both use TFG for a variety of cards as he collects things he likes rather than only one franchise. Had a... Ver mais

Classificada 5 em 5 estrelas

An amazing experience across the board! Their website functionality is great, customer service prompt and concise along with regular updates and my cards arrived back ahead of time. Their grading s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cartas coleccionáveis
  2. Loja de artigos colecionáveis

Escrito pela empresa

UK Based Trading Card Grading and Authentication Services.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

243 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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Classificada 5 em 5 estrelas

#1 UK Card Grading Comany

10/10 Service from Tree Frog Grading!

Firstly I’d like to say a huge thanks to the team for such a great service throughout.

Customer service team reached out to me to confirm I’d provided the correct delivery address as they didn’t want my cards going missing, which to me is a first!

Slabs arrived pre-sleeved which is a really nice touch. I’m also really pleased with the grades I received and will 100% be using again!

Thanks again TFG!!

10 de janeiro de 2025
Opinião espontânea
logótipo da Tree Frog Grading Limited

Resposta da Tree Frog Grading Limited

Hi Lewis! Thanks for the review, we are always pleased to hear our customers have had an enjoyable experience using our services! We always aim for a high quality of customer service and we are pleased it was appreciated! - Katie

Classificada 5 em 5 estrelas

Leaps ahead of the rest......

The team at Tree Frog are honestly second to none. The service and communication from Katie was outstanding and she gave me all the information I needed before submitting.
The actual submission process was so simple and I was able to check on the progress via their easy to use website.
In no time at all my cards were graded and returned to me. The effort put in to postage and packing was excellent, and they even returned my top loaders (which was a nice touch).
The style of the grading labels is so sleek and really compliments the cards. All of the grading details and sub grades were included, and the design of the slabs themselves were very unique.
Overall Tree frog grading have been the best company I have dealt with, and will be the only ones I trust with my cards in the future.
If you are looking for a place to send your most prized possessions, then look no further than Tree Frog Grading.

4 de dezembro de 2024
Classificada 5 em 5 estrelas

Would 100% use again - 5*s

Had a small issue as I initially sent my cards via Evri and not Royal Mail and so the PO Box did not recieve my cards. (Totally my fault)

However, after speaking to the CEO Katie, she was very conscientious, kind and understanding and offered me a refund on postage and proceeded to pay for this at her end which was lovely.

Communication was consistent all the way through the process and the grading was great, done efficiently and I can't complain.

Would 100% use again.

5 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very efficient and communicative all the way through.. Would use again 100%

Had an issue when the cards I sent to be graded did not initially reach reach the PO Box as I had sent them through Evri and not the Royal Mail.
The CEO, Katie was very understanding and even offered me a refund and also offered to pay for postage for the cards to get to her.

Grading was efficient and I was kept in touch with via Katie at the majority of stages along the process.

Would 100% grade with Tree Frog Grading again. 5 stars

5 de outubro de 2024
Classificada 5 em 5 estrelas

Excellent service.

Really good service. Product exactly as described and on time. Good quality of casing provided on the cards and information provided too.
Very happy with my purchase and communication from TFG!

11 de outubro de 2024
Classificada 5 em 5 estrelas

Great service

I cannot fault the service I have received, I wanted to support a British company having my cards graded and give them a chance, I'm pleased I did, the service was excellent and communication faultless. The presentation of the cards is excellent and happily I have now protected some of out better cards for years to come

11 de outubro de 2024
Classificada 5 em 5 estrelas

First Time Grading

I decided to go with TFG after not wanting to send cards that are personal to me to America for grading. I’ve never graded before so I was a bit nervous but everything was great!

I dropped my cards off at one of the partner shops and they were picked up very quickly by TFG (I had emailed before hand asking about these drop off shops and received a very quick response from TFG). I was sent emails to confirm that they had been collected, as well as when they were in grading and when they were on the way back to me. They were collected on the 29th July and I received them on 27th August. The labels are super sleek and I really love the little frog on them as well.

They were packaged beautifully and well protected. I’m happy with the grades and I think they’re fair. I’m definitely going to go back to TFG with any other cards I need grading!

29 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

TFG > PSA! 😊

I recently had the pleasure of using Tree Frog Grading for my card collection, and I couldn't be more impressed! The entire process was seamless from start to finish. Their website was easy to navigate, and the submission process was straightforward. The turnaround time was faster than I expected, it said 30 days and was returned within 2 weeks! and the quality of the grading was superb along with the label for the slab which I love! I highly recommend Tree Frog Grading to any collector looking for reliable and professional card grading services. Five stars all the way!

6 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Not just grading!

The fast turn around, honest and reliable grading is just the surface of treefrog - as a bloke in a group of friends who are not collectors I felt a bit lonely in the hobby, until I met the guys at Treefrog, since my initial submission I have submitted again with flawless results and am now part of a great little community with a mutual love of all things TCG. Whether it is taking part in TFG Box breaks, asking for advice on the discord or simply having a chat, TFG have made me feel welcome and comfortable from the off! Thoroughly recommend, have not looked back!

3 de agosto de 2024
Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service honestly couldn't have done more for me, I was happy with the grades and with one of them she included a hand written report which I can only assume was because it was a new card and felt she had to give reasoning to the grade given...(i didnt pay for that) but will be using her again and recommending to everyone who needs cards graded

4 de julho de 2024
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Resposta da Tree Frog Grading Limited

Hi Shaun, Thank you for the lovely review! we are so happy you enjoyed your returns! Your order was actually selected for a promotion we had running that month where we would upgrade one random free card to a report gading, so congratulations! We really enjoyed seeing your cards and we hope to see some more soon!

Classificada 5 em 5 estrelas

I absolutely love tree frog

I absolutely love tree frog, I always use them for my personal grading cards, great slabs, great customer service 😀

21 de junho de 2024
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Resposta da Tree Frog Grading Limited

Hi Hannah! Thanks for leaving a review, we are glad you loved using our services for your collection and we hope to see more soon!

Classificada 5 em 5 estrelas

Brilliant service as always.

Another fantastic experience with TFG. They are my go to for card grading. The sub-grades are a huge positive, elevating the overall grade to the next level.
They have great customer service, keeping me up-to-date throughout the grading process and letting me know when there was a delay due to staff illness. Would highly recommend.

12 de abril de 2024
Classificada 4 em 5 estrelas

Very good quality grading however it…

Very good quality grading however it arrived twice as long as advertised

25 de maio de 2024
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Resposta da Tree Frog Grading Limited

Hi Babak, Thanks for the review! We apologise your order took longer then expected, I have looked back through our records as to why this happened and your order unfortunately got caught up during a time we had a lot of sickness, I do apologies for not reaching out and making you aware of this, however we are glad you are happy with the quality.

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