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Tree Hugger Travel Opiniões 

11
•
TrustScore: 4.5 em 5

4,4

Agência de viagens
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Informações sobre a empresa

  1. Agência de viagens
  2. também em
  3. Agência de passeios de barco
  4. Agência de turismo para observação de baleias
  5. Agência de viagens de cruseiro
  6. Agência de viagens de mergulho
  7. Agência de visitas guiadas

Escrito pela empresa

Tree Hugger Travel is a 'travel agency of tomorrow' with a unique approach; we operate as dedicated 'Travel Creators' of exceptional, sustainable, and regenerative travel experiences. We are a small family business with a big heart for environmental conservation, supporting local communities, and fostering personal growth. Whether you’re a free-spirited adventurer, planning a family holiday or nature enthusiast, Tree Hugger Travel offers captivating day tours, immersive multi-day adventures, and all-inclusive itinerary packages. What sets us apart is our deeply personalised travel planning, information and guidance service ensuring your journey is as unique as you are. We proudly support small local tour operators and businesses dedicated to sustainable and, more importantly, regenerative tourism practices, offering enriching and transformative experiences for you, our visitors. Since our inception in 2018, we have wholeheartedly funded wildlife and habitat protection projects worldwide through our charity connection with the World Land Trust. To date we have directly funded the purchase and protection of 27 acres of threatened habitats and their precious wildlife. Our goal is to help create thriving places where nature flourishes, animals roam freely, ancient cultures teach us the art of connection, and communities warmly welcome you onto their country. Every journey begins with a simple thought. Whether you’re a traveller planning your adventure, a group leader seeking help, a student in search of inspiration, or a fellow business looking to connect, we’re here for you.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

11 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(11)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Planning the Holiday of a Lifetime? Contact John!

Planning the holiday of a lifetime from a different continent in a different time zone is no easy feat when you are considering what options you have with young children and when you’re spending an awful lot of money.

You want to get it right.

Please do not pass Treehugger Travel!
I made one phone call to John and for the rest we conversed by email. He couldn’t have made it any easier. I was sent an App to download onto my phone that contained every trip book, ticket to go with it, directions on how to get there, every campsite we were staying in and contact numbers for anyone and everything concerned, just in case we got stuck.
It was John who made our holiday the trip of a lifetime, and for that we can’t thank him enough.
GIVE THIS COMPANY YOUR BUSINESS! You won’t regret it!

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Trip to Airlie Beach, Queensland

John from Tree Hugger Travel planned our adventure. We gave him the basics and he scheduled our entire trip with everything going to plan from start to finish. Would certainly recommend John as he dealt with all our issues efficiently and without drama. We had a wonderful time. Many thanks Finn & Ken

19 de outubro de 2024
Opinião espontânea
logótipo da Tree Hugger Travel

Resposta da Tree Hugger Travel

Hi Finn & Ken!
I am delighted you enjoyed your visit to Queensland and the Great Barrier Reef. I love putting these personalised itineraries together making trips of a lifetime come true!
If you have any friends heading this way tell them I will look after them too!
Safe travels and keep exploring!
John :)

Classificada 5 em 5 estrelas

Amazing tour company!

John was simply amazing in helping us book wildlife viewing tours in the Daintree and Tablelands. He was extremely responsive and found excursions that met our objectives.

We were surprised by the amount of additional information that he provided in the final document about self driving tours, recommended restaurants etc. This definitely exceeded our expectations. I unconditionally recommend John.

15 de abril de 2024
Opinião espontânea
logótipo da Tree Hugger Travel

Resposta da Tree Hugger Travel

Dear Terry,
Thank you immensely for your heartwarming review! It brings me joy creating such itineraries and thats what sets us apart from other travel companies, the time and effort we will put in for every client to make their experience the best it can be.

I understand the anticipation that comes with planning a trip, and I'm thrilled to hear that the service and additional information provided have already left a positive impression 🙂.

I'm genuinely excited for you and looking forward to hearing about your experiences - don't forget to share any awesome animal sightings too, especially snakes!

If there's anything more I can do to enhance your time in Australia or if you have any questions along the way, please don't hesitate to reach out.

Happy Travels,

John : )

Classificada 5 em 5 estrelas

Absolutely brilliant trip organised by…

Absolutely brilliant trip organised by the lovely John - nothing was too much trouble and it all went smoothly. Great guides and so good to find an ethical company that supports the local economy and the environment- highly recommended

29 de março de 2024
Opinião espontânea
logótipo da Tree Hugger Travel

Resposta da Tree Hugger Travel

Dear Carole,

Thank you so much for your wonderful review! It was an absolute pleasure assisting you with your trip, and I'm thrilled to hear that you loved Thala Beach and stunning Far North Queensland.

Supporting local communities & businesses, and preserving the environment are core values here at Tree Hugger Travel, and I'm delighted that our approach resonated with you.

Your review means the world to us, and I'm grateful for your support in choosing an ethical travel option.

Wishing you continued joy on your future travels and looking forward to helping you plan another wonderful visit to Australia in the future.

Kindest regards,
John : )

Classificada 5 em 5 estrelas

Amazing

Tree Hugger Travel was extremely helpful when we wanted to book some tours. They helped us choose unique tours tailored to our time frame and budget. John was very knowlageble and answered all of our question about each experience. Booking through Tree hugger travel really took the stress out of organising and booking tours so we could just enjoy ourselves. It was a very friendly service and we got a great price too. I'd highly recommend using Tree hugger travel and I will be sure to book with them for all future trips.

7 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Booked all my trips through them!

John and Tina who run Tree Hugger Travel have helped me with multiple trips around Cairns and I booked all of them with them. For example I went to Green Island where I swam with a seaturtle and went on a scenic flight over the great barrier reef.
They are very friendly and help you with all your questions and take their time for you. I highly recommend booking any trips with them!

6 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Had the best experience with tree…

Had the best experience with tree hugger travel. Booking was easy, John gave us many options and sound advice on all the trips we booked.
Would highly recommend ⭐⭐⭐⭐⭐

31 de agosto de 2020
Opinião espontânea
logótipo da Tree Hugger Travel

Resposta da Tree Hugger Travel

Thank you Joanne. Really appreciate your time leaving us a review! I am glad you loved it over here again. Hopefully you will be back again when the world re-opens :)

Classificada 1 em 5 estrelas

Liers

They don't tell the truth and keep lying

30 de agosto de 2020
Opinião espontânea
logótipo da Tree Hugger Travel

Resposta da Tree Hugger Travel

Dear Dylan,
Due to Trust Pilot being a platform where people can post freely I have to reply in detail about your experience,
It makes me very sad that myself, the person who constantly made sure you were ok became the brunt of your anger when you perforated your ear drum while scuba diving and could not continue your dives.
I organised your experience down to the last detail so you could relax and not stress as you were struggling to leave your girlfriend in Melbourne to continue your travels in Far North Queensland. I listened to your personal life problems for over a month via WhatsApp and telephone calls and even gave you some life coaching just because I am a nice guy.
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On day 1 of your trip we even spoke and I reassured you of everything when you called me.
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Day 2 of your trip I sent you a WhatsApp message in the afternoon double checking your dive course was going as planned. Your reply was "I am having some problems with the diving but I am ok". My reply was relax and simply enjoy the experience. At no point did you mention you had damaged your ears.
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You spent several days on board as you started volunteering on the liveaboard and as far as I was concerned you were having a great time as I had not heard from you.

When you did call me approximately 10 days later in a rage I was totally shocked and taken a-back. As you said you did not complete your dive course as you had damaged your ears but had spent in the vicinity of 10 days on the dive liveaboard.
Your anger was the dive school not being able to continue the completion of your dive course. This is totally normal as the cost involved in a liveaboard is the board, the fuel, the cabins and the fact you spent 10 days when you only paid for 3. You also can not dive for usually 6 weeks after damaging your ears.

I attempted to find some solution and even arranged a meeting with the operations manager of the dive school where you sat down and discussed the whole situation.

He reported to me that you had realised how this works and was satisfied with your chat.

Only the dive school can offer refunds once you have completed the trip. We list travel insurance on all confirmations to cover all outcomes such as illness. Your travel insurance should have covered this no problem as you visited the doctor.

To wrap up. This review is unfair and false.

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