Tresta Opiniões 

102
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This service offers so much more than just basic phone and I barely touched it but it's there for when I'm ready to grow. Very unexpected and very reasonable pricing. Super easy to set up up and I ap... Ver mais

Classificada 5 em 5 estrelas

As a wedding planner and small business owner, my work load and call volume changes daily. I'm rarely able to drop what I'm doing to grab a pen and paper to take information or contact numbers. I love... Ver mais

Classificada 5 em 5 estrelas

Brian in Tallahassee, FL really helped me with a difficult issue. For some reason I was not getting the notification on my cell phone with a client called and couldn't figure out why, I was quite fru... Ver mais

Classificada 5 em 5 estrelas

As a contractor, I'm frequently on loud or hazardous job sites that prevent me from being able to take every call. I love that with Tresta, I never miss a call because every single call is answered,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Serviço de hospedagem web
  3. Operadora de telemóveis

Escrito pela empresa

With the Tresta virtual phone app, you can use your business phone number on any smartphone and get access to the the tools you need to professionally manage calls.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(102)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Great price, Horrible Service

Every month, I experience phone calls being dropped and "all circuits are busy" messages for outgoing and incoming calls.

Although their customer service is satisfactory, I am really disappointed with the app.

23 de março de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Tresta is good to use since it allows…

Tresta is good to use since it allows me to use my personal phone and have my business line going out.
I do have a couple issues.
I do make a heavy amount of out bound calls, and once a week or every other week, the systems goes down for at least an hour. The day is random, but it's usually between 5pm and 7pm PST.
I tend to make my calls between noon and 8pm PST. So when this happens my productivity goes to nil for that time period.
Restarting my phone doesn't help and I have tried to call several different numbers several times. I can still make calls on my personal number, but having Tresta is so I customers don't have my personal information.
There is no "troubleshooting" that addresses this.
The other part is off hour scheduling doesn't work that well as I still see calls coming in no matter what the time of day. Whether I am at work or not.
Those are the reasons I don't give a 5 star rating.

17 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Paul, thank you for your feedback. We're sorry you're experiencing issues and would like to connect to learn more but we don't have your account information. If you're open to chatting with us please email support@tresta.com or call 844-2-TRESTA. We'd like to help so we can improve your Tresta experience!

Classificada 5 em 5 estrelas

It has really helped my business

It has really helped my business. I'm glad that someone thought of it!

15 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

We are so glad to hear that Tresta has helped your business. Thank you for the review!

Classificada 1 em 5 estrelas

bad customer service

13 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Hi Steve, We’re so sorry for your experience! We are trying to learn a little bit more so we can make things right, but we haven’t been able to connect. We are optimistic we can turn things around, so if you’re open for a chat, please give us a call at 844-2-TRESTA and ask to speak to the Operations Manager. Hope to talk to you soon.

Classificada 5 em 5 estrelas

Good service

12 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Thank you for the review, One!

Classificada 3 em 5 estrelas

I gave it a 3 because the Tresta app…

I gave it a 3 because the Tresta app does not open when there is an incoming call. Instead, it displays your Tresta number which is great if you remember it as your alternate number,

10 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Hi Sarai. Thanks for your feedback – we love learning about what is and isn’t working for our customers so our product team can consider it for future development. We’d also like to make sure that you are currently configured to receive Tresta push notifications whenever you receive a call to your mobile device, as this will eliminate the need for you to remember your Tresta number. If you aren’t receiving notifications, give us a call at 844-2-TRESTA and we can make sure you’ve enabled the right settings on your app and phone. Our support team is super friendly and can walk you through it in just a few minutes!

Classificada 5 em 5 estrelas

Excellent Customer Service

Very polite and competent customer service. I have never had to wait to speak to someone to get a question answered. Tresta makes mobile business phone very easy and affordable.

7 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Thank you for the review Kevin! Our 24/7 support team is amazing and we're glad to hear you're enjoying your Tresta experience.

Classificada 5 em 5 estrelas

New user with Tresta.

New user with Tresta.
I run a Condominium Management business here in Ontario Canada and was looking for a VOIP solution that I could customize with scheduling, and, that offered recording of calls. I signed up and the experience has been excellent from day one. Being a rather simple fella, I did have to call in to get some support in setting things up, but, one phone call and the person on the other end of the phone was amazing! Had me up and running exactly the way I wanted in about 7 minutes. Since then, have had a couple of interactions with Tresta staff for various bits and pieces and each and every time - service has been outstanding! I couldnt be more pleased with the choice and am looking forward to a long professional relationship with Tresta!!!

6 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Darren, we are so appreciative of the kind words. Our support team makes us proud every day and we are so glad you're happy with your Tresta experience!

Classificada 5 em 5 estrelas

Fast signup

Fast signup, straightforward app and control panel, only thing I would like to see it's easier and smart voice mail system.

6 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

We really appreciate the feedback, Gary! We're always improving and are interested to hear your thoughts about voicemail in more detail. Someone from our awesome support team will be reaching out to you shortly.

Classificada 5 em 5 estrelas

I found the Tresta service to be stable…

I found the Tresta service to be stable and reliable. I was using another company for my outgoing business calls, but my calls kept getting disconnected and dropping. Tresta worked reagrdless if it was a 15minute call or an hour and a half.

Thanks

5 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

That's great, JL! We're so glad Tresta is your go-to service for reliable outbound calling.

Classificada 1 em 5 estrelas

Picture and text messaging was super…

Picture and text messaging was super slow/laggy. Calls consistently dropped. I do not recommend and would not recommend Tresta to my worst enemy.Very disappointed.

5 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

Hi Ralph. We’re sorry (and a bit surprised!) to hear about your experience. We’d love to be able to connect with you to learn more about what’s been happening and try to resolve the issues you’ve had, but so far we haven’t been successful in reaching you. If you are open to chatting with us, please let us know and we will reach out immediately. Our support team is amazing and is here 24/7 for your convenience.

Classificada 5 em 5 estrelas

Great service

Great service, affordable and easy to use

5 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

We really appreciate the review, Sergeu! We're so glad you're enjoying the service.

Classificada 4 em 5 estrelas

so far

so far, so good

5 de março de 2020
Opinião espontânea
logótipo da Tresta

Resposta da Tresta

That's great, Mike! If you have any questions, we're here 24/7.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais